DSI WebApp

W35040 Invoiced

Customer/Point of Contact:

Marianas Gas Corporation
Del Estampador (1-671-646-5261)

Scheduled Date/Time:

03/26/2018, 09:30 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

MGC0.6009: Marianas Gas Corporation - Service Contract 2018

Rates:

Additional Hour (SERVICE CONTRACT) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Jordan Gimmen

Customer Signature:

Yes

Print Name:

Cynthia Pizarro [REMOTE SUPPORT]

Date Signed:

03/29/2018

Invoice Number:

026908

Work Requested

Remote Support: Troubleshoot Denali - license server not running

Work Requested by:

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Checked license server and noted service not running. Attempted to but unable to start Denali license server service. Stopped all other Denali services. Restarted all Denali services and confirmed operational. Tested and confirmed with store staff that Denali is working correctly.	Jordan Gimmen	03/26/2018 09:30 am	03/26/2018 10:30 am	01:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 20

Date/Time	Comment	Tech
03/29/2018 12:16 pm	Updated status to Invoiced/Closed	Jessica L.
03/29/2018 12:04 pm	Updated status to Submitted for Invoicing	Chu H.
03/29/2018 11:53 am	Updated status to Pending Approval	Chu H.
03/29/2018 11:53 am	Arrived.	Chu H.
03/29/2018 11:51 am	Updated status to Service Completed	Chu H.
03/29/2018 11:51 am	Rates modified to Additional Hour (SERVICE CONTRACT) -$78.00	Chu H.
03/27/2018 04:59 pm	Updated status to Service Completed	Jordan G.
03/27/2018 04:59 pm	Service Type modified to Service Contract	Jordan G.
03/27/2018 12:28 pm	Updated status to Pending Update	Jessica L.
03/27/2018 12:28 pm	Need to change hourly rate to additional hour rate	Jessica L.
03/26/2018 05:19 pm	Updated status to Submitted for Invoicing	Chu H.
03/26/2018 10:02 am	Updated status to Pending Approval	Jordan G.
03/26/2018 10:30 am	Arrived.	Jordan G.
03/26/2018 11:02 am	Updated billable hours to: 1	Jordan G.
03/26/2018 10:02 am	Updated status to Service Completed	Jordan G.
03/26/2018 09:30 am	Arrived.	Jordan G.
03/26/2018 09:30 am	Check-in.	Jordan G.
03/26/2018 09:22 am	Updated status to Scheduled	Jordan G.
03/26/2018 09:22 am	Assigned: Jordan Gimmen	Jordan G.
03/26/2018 09:22 am	Created workorder.	Jordan G.

Attachments 1

Filename
W35040