DSI WebApp

Customer/Point of Contact:

Marianas Gas Corporation
Del Estampador (1-671-646-5261)

Scheduled Date/Time:

05/15/2018, 12:30 pm

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

MGC0.6009: Marianas Gas Corporation - Service Contract 2018

Rates:

Service Contract [TOTAL MONTHLY HOURS: 6]

Remaining Hours:

0

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Jordan Gimmen

Customer Signature:

No

Print Name:

Date Signed:

Invoice Number:

026969

Remote Service: Troubleshoot Denali - unable to pull prices or invoices in Denali Order Entry

Work Requested by:

	Item	Serial Number	Notes

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Remotely logged into Denali server and noted SQL server database not reachable. Restarted services and confirmed with store staff at both Harmon and Agat that Denali now fully operational.	Jordan Gimmen	05/15/2018 12:30 pm	05/15/2018 12:57 pm	00:27

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Date/Time	Comment	Tech
05/24/2018 08:49 am	Updated status to Invoiced/Closed	Jessica L.
05/23/2018 11:25 am	Updated status to Submitted for Invoicing	Chu H.
05/23/2018 11:25 am	Approved.	Chu H.
05/23/2018 09:17 am	No Signature: Remote Service	Jordan G.
05/23/2018 09:17 am	Updated status to Pending Approval	Jordan G.
05/23/2018 09:17 am	Service Completed	Jordan G.
05/15/2018 12:59 pm	Check-out 05/15/2018 12:57 pm	Jordan G.
05/15/2018 12:59 pm	Updated status to Service Completed	Jordan G.
05/15/2018 12:57 pm	Arrived 05/15/2018 12:30 pm	Jordan G.
05/15/2018 12:56 pm	Check-in 05/15/2018 12:30 pm	Jordan G.
05/15/2018 12:56 pm	Updated status to Scheduled	Jordan G.
05/15/2018 12:56 pm	Assigned: Jordan Gimmen	Jordan G.
05/15/2018 12:56 pm	Created workorder.	Jordan G.

Filename
W35268