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W35450   Invoiced

07/13/2018, 01:30 pm   
Remote
Service Contract
MGC0.6009: Marianas Gas Corporation - Service Contract 2018
Service Contract [TOTAL MONTHLY HOURS: 6]
0
1
Jordan Gimmen
No
027156

Work Requested

Remote Service: Troubleshoot email for MGC
Work Requested by:

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Work Completed Technician Check-in Check-out Actual Hrs
1 Checked GTA Webmail and noted credentials are still valid. Checked and noted no emails were being received by SonicWall ESA. Rebooted Sonicwall ESA and confirmed now operational. Checked logs and noted email stopped working around 4 am today. Advised that power outages were common lately. Jordan Gimmen
07/13/2018 01:30 pm 07/13/2018 02:08 pm 00:38

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 14

Date/Time Comment Tech
07/13/2018 04:11 pm Updated status to Invoiced/Closed Jessica L.
07/13/2018 03:48 pm Updated status to Submitted for Invoicing Chu H.
07/13/2018 03:48 pm Approved. Chu H.
07/13/2018 03:05 pm No Signature: Remote Support Jordan G.
07/13/2018 03:05 pm Updated status to Pending Approval Jordan G.
07/13/2018 03:05 pm Service Completed Jordan G.
07/13/2018 02:46 pm Check-out 07/13/2018 02:08 pm Jordan G.
07/13/2018 02:46 pm Updated status to Service Completed Jordan G.
07/13/2018 01:43 pm Arrived 07/13/2018 01:30 pm Jordan G.
07/13/2018 01:40 pm Check-in 07/13/2018 01:30 pm Jordan G.
07/13/2018 01:35 pm [REMOTE SERVICE] Del Estampador Jordan G.
07/13/2018 01:35 pm Updated status to Scheduled Jordan G.
07/13/2018 01:35 pm Assigned: Jordan Gimmen Jordan G.
07/13/2018 01:35 pm Created workorder. Jordan G.

Attachments 1

Filename
W35450