DSI WebApp

Customer/Point of Contact:

Marianas Gas Corporation
Del Estampador (1-671-646-5261)

Scheduled Date/Time:

01/15/2019, 02:30 pm

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

DSIG.0101: Warranty Support 2019

Rates:

Warranty Support [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

3

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Del Estampador

Date Signed:

01/15/2019

Install Denali 9.2 Update.

Work Requested by:

	Item	Serial Number	Notes

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Arrived onsite and prepare denali server for denali 9.2 update. Noted denali server backup was not setup previously. External HDDs were connected to server but backup settings not set. Advised MGC. Perform manual backup of entire MGC denali company file successfully. Configure windows backup to perform backup daily at 9pm to external HDDs. DSI to check and confirm daily backup is successful before performing denali 9.2 update	Kevin Hsueh	01/15/2019 02:15 pm	01/15/2019 03:52 pm	01:37

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Date/Time	Comment	Tech
01/15/2019 05:59 pm	Updated status to Closed	Jessica L.
01/15/2019 05:25 pm	Updated status to Submitted for Invoicing	Chu H.
01/15/2019 05:25 pm	Approved.	Chu H.
01/15/2019 03:56 pm	Updated status to Pending Approval	Kevin H.
01/15/2019 03:56 pm	Service Completed	Kevin H.
01/15/2019 06:55 am	Updated billable hours to: 02:00	Kevin H.
01/15/2019 03:54 pm	Check-out 01/15/2019 03:52 pm	Kevin H.
01/15/2019 03:54 pm	Updated status to Service Completed	Kevin H.
01/15/2019 03:52 pm	Modified workorder.	Kevin H.
01/15/2019 03:52 pm	Rates modified to Warranty Support: $0.00	Kevin H.
01/15/2019 03:51 pm	Customer Signature Posted	Kevin H.
01/15/2019 02:41 pm	Arrived 01/15/2019 02:30 pm	Kevin H.
01/15/2019 02:41 pm	Check-in 01/15/2019 02:15 pm	Kevin H.
01/15/2019 02:14 pm	Modified workorder.	Kevin H.
01/15/2019 02:14 pm	Updated Estimated Service Time (hrs) to 3	Kevin H.
01/15/2019 01:51 pm	Updated status to Scheduled	Kevin H.
01/15/2019 01:51 pm	Assigned: Kevin Hsueh	Kevin H.
01/15/2019 01:51 pm	Created workorder.	Kevin H.

Filename
W36120