DSI WebApp

Customer/Point of Contact:

Marianas Gas Corporation
Selina Ashland (671-646-5268)

Scheduled Date/Time:

04/05/2019, 02:00 pm

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

MGC0.6010: Marianas Gas Corporation - Service Contract 2019

Rates:

Marianas Gas Corporation - Service Contract 2019 [TOTAL MONTHLY HOURS: 6]

Remaining Hours:

0

Est. Service Time (hrs):

3

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Del Estampador

Date Signed:

04/05/2019

Troubleshoot various laptop issues

Work Requested by:

	Item	Serial Number	Notes

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Download and install MS Office purchased by MGC (MS Office 2019). unable to connect to exchange 2007 emails as MS office 2019 is not supported. advised MGC and MGC will work with Microsoft to convert their licenses to office 365. install trial version of office 365 on aris and juns laptops. install denali, setup email profile, and network printers on aris laptop. verified emails, denali accessible. brought back front desk PC to DSI to reprepp	Kevin Hsueh	04/05/2019 01:42 pm	04/05/2019 05:18 pm	03:36

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Date/Time	Comment	Tech
04/08/2019 10:15 am	Updated status to Closed	Jessica L.
04/05/2019 07:08 pm	Updated status to Submitted for Invoicing	Chu H.
04/05/2019 07:08 pm	Approved.	Chu H.
04/05/2019 05:28 pm	Updated status to Pending Approval	Kevin H.
04/05/2019 05:28 pm	Service Completed	Kevin H.
04/05/2019 09:27 am	Updated billable hours to: 04.00	Kevin H.
04/05/2019 05:26 pm	Check-out 04/05/2019 05:18 pm	Kevin H.
04/05/2019 05:26 pm	Updated status to Service Completed	Kevin H.
04/05/2019 04:54 pm	Customer Signature Posted	Kevin H.
04/05/2019 02:06 pm	Arrived 04/05/2019 02:06 pm	Kevin H.
04/05/2019 01:42 pm	Check-in 04/05/2019 01:42 pm	Kevin H.
04/05/2019 11:54 am	Updated status to Scheduled	Kevin H.
04/05/2019 11:54 am	Assigned: Kevin Hsueh	Kevin H.
04/05/2019 11:54 am	Created workorder.	Kevin H.

Filename
W36387