DSI WebApp

W36485 Invoiced

Customer/Point of Contact:

KHLG Associates
Odilia Bautista (671-478-5454)

Scheduled Date/Time:

05/09/2019, 09:00 am

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

KHLG.4001: KHLG - Standard Service

Rates:

Standard Service Rate [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Odi Bautista

Date Signed:

05/09/2019

Invoice Number:

028084

Work Requested

Troubleshoot 3CX for Odi.

Work Requested by:

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Reprovision 3CX Softphone for Odi on her mobile phone. mobile phone was factory reset. perform test calls successfully after reprovisioning. Odi unable to connect to WiFi on her laptop. Odi advised password was previously changed. delete saved wifi settings on laptop and reconnect using new password successfully.	Kevin Hsueh	05/09/2019 08:33 am	05/09/2019 09:30 am	00:57

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
05/10/2019 09:40 am	Updated status to Invoiced	Jessica L.
05/09/2019 06:45 pm	Updated status to Submitted for Invoicing	Chu H.
05/09/2019 06:45 pm	Approved.	Chu H.
05/09/2019 09:34 am	Updated status to Pending Approval	Kevin H.
05/09/2019 09:34 am	Service Completed	Kevin H.
05/09/2019 01:33 am	Updated billable hours to: 01.00	Kevin H.
05/09/2019 09:32 am	Check-out 05/09/2019 09:30 am	Kevin H.
05/09/2019 09:32 am	Updated status to Service Completed	Kevin H.
05/09/2019 09:29 am	Customer Signature Posted	Kevin H.
05/09/2019 08:50 am	Arrived 05/09/2019 08:50 am	Kevin H.
05/09/2019 08:33 am	Check-in 05/09/2019 08:33 am	Kevin H.
05/09/2019 07:58 am	Updated status to Scheduled	Kevin H.
05/09/2019 07:58 am	Assigned: Kevin Hsueh	Kevin H.
05/09/2019 07:58 am	Created workorder.	Kevin H.

Attachments 1

Filename
W36485