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W36791   Invoiced

08/23/2019, 08:30 am   
Remote
Normal
DSIG.4050: Standard Service 2019
Standard Service Rate 2019 [TOTAL ANNUAL HOURS: 2]
2
1
Chu Hsieh
No
028399

Work Requested

Unable to access server
Work Requested by:

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Work Completed Technician Check-in Check-out Actual Hrs
1 Joanna called saying no ones able to access server and network. There was a power outage at Hagatna last night causing server to improperly shutdown. Will suggest to KHLG to replace the Back-UPS pro UPS to Smart-UPS to allow server to properly shutdown and restart on power failures. Work with Joanna to restart server and Dropbox PC. Check for any issues. Chu Hsieh
08/23/2019 08:30 am 08/23/2019 09:06 am 00:36

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 15

Date/Time Comment Tech
08/23/2019 03:00 pm Updated status to Invoiced Jessica L.
08/23/2019 09:11 am Updated status to Submitted for Invoicing Chu H.
08/23/2019 09:11 am Approved. Chu H.
08/23/2019 09:11 am No Signature: Remote support with Joanna Chu H.
08/23/2019 09:11 am Updated status to Pending Approval Chu H.
08/23/2019 09:11 am Service Completed Chu H.
08/22/2019 11:10 pm Updated billable hours to: 01.00 Chu H.
08/23/2019 09:10 am Modified workorder. Chu H.
08/23/2019 09:10 am Updated status to Service Completed Chu H.
08/23/2019 09:10 am Check-out 08/23/2019 09:06 am Chu H.
08/23/2019 09:10 am Updated status to Scheduled Chu H.
08/23/2019 09:06 am Check-in 08/23/2019 08:30 am Chu H.
08/23/2019 09:05 am Updated status to Scheduled Chu H.
08/23/2019 09:05 am Assigned: Chu Hsieh Chu H.
08/23/2019 09:05 am Created workorder. Chu H.

Attachments 1

Filename
W36791