S
| Item | Serial Number | Notes |
|---|
| Work Completed | Technician | Check-in | Check-out | Actual Hrs | |
|---|---|---|---|---|---|
| 1 | Joanna Sablan reported "IP Blacklisted" message when she attempts to login to 3CX Webclient. IP Address she is accessing from is 202. 47.154.12. Noted 202.47.154.12 is Blacklisted due to too many incorrect authentication attempts. unblock 202.47.154.12 and reset Webclient login credentials for extension 281. Sent new credentials to Joanna on a separate email. Confirmed with Joanna she can now login successfully to 3CX Webclient. |
Kevin Hsueh |
09/06/2019 02:00 pm | 09/06/2019 02:56 pm | 00:56 |
| Item | Serial Number | Condition | Qty | Price | Amount | |
|---|---|---|---|---|---|---|
| TOTAL ($) | 0.00 | |||||
| Date/Time | Comment | Tech |
|---|---|---|
| 09/06/2019 06:00 pm | Updated status to Invoiced | . |
| 09/06/2019 05:05 pm | Updated status to Submitted for Invoicing | Chu H. |
| 09/06/2019 05:05 pm | Approved. | Chu H. |
| 09/06/2019 02:59 pm | No Signature: Remote Support: Joanna Sablan | Kevin H. |
| 09/06/2019 02:59 pm | Updated status to Pending Approval | Kevin H. |
| 09/06/2019 02:59 pm | Service Completed | Kevin H. |
| 09/06/2019 04:58 am | Updated billable hours to: 01.00 | Kevin H. |
| 09/06/2019 02:57 pm | Check-out 09/06/2019 02:56 pm | Kevin H. |
| 09/06/2019 02:57 pm | Updated status to Service Completed | Kevin H. |
| 09/06/2019 02:56 pm | Check-in 09/06/2019 02:00 pm | Kevin H. |
| 09/06/2019 02:55 pm | Updated status to Scheduled | Kevin H. |
| 09/06/2019 02:55 pm | Assigned: Kevin Hsueh | Kevin H. |
| 09/06/2019 02:55 pm | Created workorder. | Kevin H. |
| Filename | |
|---|---|
| W36818 | |