DSI WebApp

Customer/Point of Contact:

KHLG Associates
Odilia Bautista (671-478-5454)

Scheduled Date/Time:

09/23/2019, 04:30 pm

Service Type:

Remote

Charge Type:

Normal

Charge Code:

DSIG.4050: Standard Service 2019

Rates:

Standard Service Rate 2019 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Chu Hsieh

Customer Signature:

No

Print Name:

Date Signed:

Invoice Number:

028493

John Paul reported unable to access MS Project and it kept asking to enter license.

Work Requested by:

	Item	Serial Number	Notes

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	MS Project license conflicting with MS Office 365 license. Change MS Project license to use MS account khlgadmin@dimensionsystems.com and MS Office 365 to use alfredlg@khlgadmin.onmicrosoft.com. Confirmed with John Paul that Project and Office 365 works properly.	Chu Hsieh	09/23/2019 04:30 pm	09/23/2019 05:09 pm	00:39

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Date/Time	Comment	Tech
09/27/2019 03:13 pm	Updated status to Invoiced	Jessica L.
09/23/2019 05:17 pm	Updated status to Submitted for Invoicing	Chu H.
09/23/2019 05:17 pm	Approved.	Chu H.
09/23/2019 05:17 pm	No Signature: remote support	Chu H.
09/23/2019 05:17 pm	Updated status to Pending Approval	Chu H.
09/23/2019 05:17 pm	Service Completed	Chu H.
09/23/2019 07:16 am	Updated billable hours to: 01.00	Chu H.
09/23/2019 05:11 pm	Modified workorder.	Chu H.
09/23/2019 05:11 pm	Updated status to Service Completed	Chu H.
09/23/2019 05:11 pm	Check-out 09/23/2019 05:09 pm	Chu H.
09/23/2019 05:11 pm	Updated status to Scheduled	Chu H.
09/23/2019 05:09 pm	Check-in 09/23/2019 04:30 pm	Chu H.
09/23/2019 05:08 pm	Updated status to Scheduled	Chu H.
09/23/2019 05:08 pm	Assigned: Chu Hsieh	Chu H.
09/23/2019 05:08 pm	Created workorder.	Chu H.

Filename
W36866