DSI WebApp

W38052 Closed

Customer/Point of Contact:

Marianas Gas Corporation
Arianne Tala (671-646-5261 x308)

Scheduled Date/Time:

11/18/2020, 08:30 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

MGC0.6011: Marianas Gas Corporation - Service Contract 2020

Rates:

Marianas Gas Corporation - Service Contract 2020 [TOTAL MONTHLY HOURS: 6]

Remaining Hours:

0

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Del Estampador

Date Signed:

11/18/2020

Work Requested

troubleshoot denali on agat workstation

Work Requested by: Arianne Tala

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

uninstall Denali on iecostore1 computer and reboot. reinstall denali but error message pops up when denali is opened. error message points to registry file issues. brought back 1 spare lenovo workstatiom to reprep at DSI. workstation will replace iecostore1 computer.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	uninstall Denali on iecostore1 computer and reboot. reinstall denali but error message pops up when denali is opened. error message points to registry file issues. brought back 1 spare lenovo workstatiom to reprep at DSI. workstation will replace iecostore1 computer.	Kevin Hsueh	11/18/2020 08:30 am	11/18/2020 09:43 am	01:13

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
11/18/2020 08:39 am	Created workorder.	Kevin H.
11/18/2020 08:39 am	Assigned: Kevin Hsueh	Kevin H.
11/18/2020 08:39 am	Updated status to Scheduled	Kevin H.
11/18/2020 08:41 am	Check-in 11/18/2020 08:30 am	Kevin H.
11/18/2020 08:41 am	Arrived 11/18/2020 08:41 am	Kevin H.
11/18/2020 09:41 am	Customer Signature Posted	Kevin H.
11/18/2020 09:44 am	Updated status to Service Completed	Kevin H.
11/18/2020 09:44 am	Work Order Tasks Added	Kevin H.
11/18/2020 09:44 am	Check-out 11/18/2020 09:43 am	Kevin H.
11/18/2020 09:45 am	Service Completed	Kevin H.
11/18/2020 09:45 am	Updated status to Pending Approval	Kevin H.
11/18/2020 11:45 am	Approved.	Chu H.
11/18/2020 11:45 am	Updated status to Submitted for Invoicing	Chu H.
11/18/2020 02:34 pm	Updated status to Closed	Jessica L.

Attachments 1

Filename
W38052

Work Orders