DSI WebApp

W38662 Closed

Customer/Point of Contact:

Marianas Gas Corporation
Jun Pamintuan

Scheduled Date/Time:

08/02/2021, 09:00 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

MGC0.6012: Marianas Gas Corporation - Service Contract 2021

Rates:

Marianas Gas Corporation - Service Contract 2021 [TOTAL MONTHLY HOURS: 6]

Remaining Hours:

0

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Violy Saludo

Date Signed:

08/02/2021

Work Requested

Troubleshoot Agat Denali Access.

Work Requested by: Jun Pamintuan

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Agat reported no Denali access. Check Agat denali remote workstation and noted workstation was off. Power on workstation and Agat report still unable to connect. Agat advised IP Phones also down. GTA circuit is down at Agat. MGC will create trouble ticket with GTA.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Agat reported no Denali access. Check Agat denali remote workstation and noted workstation was off. Power on workstation and Agat report still unable to connect. Agat advised IP Phones also down. GTA circuit is down at Agat. MGC will create trouble ticket with GTA.	Kevin Hsueh	08/02/2021 08:30 am	08/02/2021 09:05 am	00:35

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
08/02/2021 08:47 am	Created workorder.	Kevin H.
08/02/2021 08:47 am	Assigned: Kevin Hsueh	Kevin H.
08/02/2021 08:47 am	Updated status to Scheduled	Kevin H.
08/02/2021 08:54 am	Check-in 08/02/2021 08:54 am	Kevin H.
08/02/2021 08:54 am	Arrived 08/02/2021 08:54 am	Kevin H.
08/02/2021 09:04 am	Customer Signature Posted	Kevin H.
08/02/2021 09:06 am	Updated status to Service Completed	Kevin H.
08/02/2021 09:06 am	Work Order Tasks Added	Kevin H.
08/02/2021 09:06 am	Check-out 08/02/2021 09:05 am	Kevin H.
08/02/2021 09:06 am	Service Completed	Kevin H.
08/02/2021 09:06 am	Updated status to Pending Approval	Kevin H.
08/02/2021 12:22 pm	Approved.	Chu H.
08/02/2021 12:22 pm	Updated status to Submitted for Invoicing	Chu H.
08/02/2021 03:32 pm	Updated status to Closed	Jessica L.

Attachments 1

Filename
W38662

Work Orders