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W38796   Invoiced

09/22/2021, 04:00 pm   
Remote
Service Contract
KHLG.6001: KHLG - Service Contract (10/01/19 - 09/30/20)
KHLG - Service Contract (10/01/19 - 09/30/20) : $0.00 / hour
0
Kevin Hsueh
No
030112

Work Requested

3CX Phone System configurations
Work Requested by: Kent Hsieh

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

Update Fanvil i16V call hang up settings. Perform several tests to ensure calls hang up after 60 seconds. Create auto attendant using secondary DID number. Performed test calls and confirmed auto attendant plays properly.
Work Completed Technician Check-in Check-out Actual Hrs
1 Update Fanvil i16V call hang up settings. Perform several tests to ensure calls hang up after 60 seconds. Create auto attendant using secondary DID number. Performed test calls and confirmed auto attendant plays properly. Kevin Hsueh
09/22/2021 04:00 pm 09/22/2021 05:00 pm 01:00

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 17

Date/Time Comment Tech
09/23/2021 04:30 pm Created workorder. Kevin H.
09/23/2021 04:30 pm Assigned: Kevin Hsueh Kevin H.
09/23/2021 04:30 pm Updated status to Scheduled Kevin H.
09/23/2021 04:30 pm Check-in 09/22/2021 04:00 pm Kevin H.
09/23/2021 04:31 pm Arrived 09/22/2021 04:00 pm Kevin H.
09/23/2021 04:31 pm Updated Estimated Service Time (hrs) to Kevin H.
09/23/2021 04:31 pm Service Type modified to Remote Kevin H.
09/23/2021 04:31 pm Modified workorder. Kevin H.
09/23/2021 04:33 pm Updated status to Service Completed Kevin H.
09/23/2021 04:33 pm Work Order Tasks Added Kevin H.
09/23/2021 04:33 pm Check-out 09/22/2021 05:00 pm Kevin H.
09/23/2021 04:34 pm Service Completed Kevin H.
09/23/2021 04:34 pm Updated status to Pending Approval Kevin H.
09/23/2021 04:34 pm No Signature: Remote Support Kevin H.
09/24/2021 05:05 pm Approved. Chu H.
09/24/2021 05:05 pm Updated status to Submitted for Invoicing Chu H.
09/27/2021 02:53 pm Updated status to Invoiced Jessica L.

Attachments 1

Filename
W38796