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# Customer
Work Requested
Scheduled Date/Time Technician Status Customer Signature
W42405
Onsite University of Guam
Jonathan Nguyen
Work Requested: (by: Jonathan Nguyen)
Install the following items at UOG School of Engineering building. UOG staff will move the boxes to the 2nd floor. 1st Floor: 75" Panel: Concrete wall mounted with Backups 2nd Floor: 75" Panel: Concrete wall-mounted with Backups 86" Panel: Mobile Stand with Backups and Logitech Webcam and Owl Labs camera. POC: Jonathan Nguyen Contact: (Office) 671-735-0318 or (Cell) 671-777-4268
01/15/2026
09:00 am
Sean Bacani
Scheduled
W42404
Onsite University of Guam
Jonathan Nguyen
Work Requested: (by: Jonathan Nguyen)
Install the following items at UOG School of Engineering building. UOG staff will move the boxes to the 2nd floor. 1st Floor: 75" Panel: Concrete wall mounted with Backups 2nd Floor: 75" Panel: Concrete wall-mounted with Backups 86" Panel: Mobile Stand with Backups and Logitech Webcam and Owl Labs camera. POC: Jonathan Nguyen Contact: (Office) 671-735-0318 or (Cell) 671-777-4268
01/15/2026
09:00 am
Kevin Hsueh
Scheduled
W42403
Service Contract
Onsite
Isa Dental
Linda Santos
Work Requested: (by: Linda Santos)
Troubleshoot various issues
01/14/2026
09:30 am
Kevin Hsueh
Pending Approval With Customer Signature
W42402
Service Contract
Remote
Ambyth Shipping & Trading, Inc.
Rikka De Leon
Work Requested: (by: Rikka De Leon)
Backup TSawyer@ambyth.com Mailbox
01/13/2026
03:23 pm
Kevin Hsueh
Scheduled
W42401
Service Contract
Remote
Thompson, Thompson & Alcantara, P.C.
Vanessa Santos-Pinkney
Work Requested: (by: Vanessa Santos-Pinkney)
Server/Network running slow
01/13/2026
10:00 am
Kevin Hsueh
Pending Approval No Signature: Remote Support
W42400
Onsite WSP USA INC.
Ann-Marie Flores
Work Requested: (by: Ann-Marie Flores)
Deliver and install cable protector.
01/13/2026
02:00 pm
Kevin Hsueh
Pending Approval With Customer Signature
W42399
Service Contract
Remote
Taniguchi, Ruth, Makio Architects
Chona Cabedo
Work Requested: (by: Chona Cabedo)
Setup Fran San Nicolas on Guam Workstation. Setup Angel Santos on Saipan Workstation.
01/13/2026
10:30 am
Kevin Hsueh
Pending Approval No Signature: Remote Support
W42398
Service Contract
Remote
Ambyth Shipping & Trading, Inc.
Eric James
Work Requested: (by: Eric James)
terminate the email accounts for Jason Manahan and Takeshi Salas (JManahan@ambyth.com; TSalas@ambyth.com)
01/12/2026
09:00 am
Kevin Hsueh
Pending Approval No Signature: Hosted Exchange Support
W42397
Inhouse Royal Orchid Guam
Justin Samonte
Work Requested: (by: Justin Samonte)
1. If possible to extract the data from laptop hard drive and put it on an external hard drive. 2. Windows needs to be reinstalled.
01/07/2026
08:07 am
Kevin Hsueh
Pending Approval Signature for Later: Signature to be collected later. Customer will pickup laptop.
W42381
Onsite KHLG Associates
Chu Hsieh
Work Requested: (by: Chu Hsieh)
- Run network cables for new KHLG field office. - Terminate network cables.
12/11/2025
01:30 pm
Sean Bacani
Submitted for Invoicing No Signature: - KHLG Internal Service
W42378
Onsite KHLG Associates
Chu Hsieh
Work Requested: (by: Chu Hsieh)
- Run network cables for new KHLG field office.
12/10/2025
01:30 pm
Sean Bacani
Submitted for Invoicing No Signature: - KHLG Internal Service
W42377
Service Contract
Onsite
KHLG Associates
Chu Hsieh
Work Requested: (by: Chu Hsieh)
Finish remaining cabling
12/11/2025
01:30 pm
Kevin Hsueh
Submitted for Invoicing No Signature: Project
W42376
Service Contract
Onsite
KHLG Associates
Chu Hsieh
Work Requested: (by: Chu Hsieh)
Run new network cables at KHLG new office
12/10/2025
01:30 pm
Kevin Hsueh
Submitted for Invoicing No Signature: Project
W42369
Onsite Judiciary of Guam
Zchalyn Tandoc
Work Requested: (by: Zchalyn Tandoc)
Site Visit with Calpac
12/09/2025
09:30 am
Kevin Hsueh
Submitted for Invoicing No Signature: Project
W42363
Onsite Judiciary of Guam
Zchalyn Tandoc
Work Requested: (by: Zchalyn Tandoc)
Access Control Project Site Visit
12/02/2025
09:00 am
Kevin Hsueh
Submitted for Invoicing No Signature: Project
W42076
Service Contract
Onsite
Thompson, Thompson & Alcantara, P.C.
Todd Thompson
Work Requested: (by: Todd Thompson)
Troubleshoot Todd's SonicWALL JunkStore access issues
07/31/2025
03:30 pm
Kevin Hsueh
Scheduled
W40705
Onsite Ambyth Shipping & Trading, Inc.
Jacob Tareyama
Work Requested: (by: Jacob Tareyama)
Deliver 2 Trackimo Loaner Units (Device IDs: 362616805 & 362617368) to Jacob Tareyama at Ambyth.
10/16/2023
01:30 pm
Kevin Hsueh
In Progress