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Dan Owen

Quick Stats

Contacts

Contracts/Projects

Hourly Rates

Notes

Notes

# Notes Date/Time Added Date/Time Modified
1 ****DEREK**** 01/25/2006 Dan came in last month looking for a powercord on a Dell Printer. I told him we don't deal with Dell printers and explained why. He became agitated and started cussing. I told him I would see what I could do for him. I took down his info. I called Dell USA and tried to e-mail them for a part number but recieved no response. According to Michelle, he came in yesterday and spoke to Kent. It was suggested to me that we can use another power cord but I need to check if it's compatible. Dell All in One printer - ST 9670W51 Derek 01/31/2007 I have searched and found that there isnothing we have that is compatible. Power cord P/N T4288 Derek 02/01/2007 Kent informed me to call the customer and let him know we have sourced out an ac adapter and we are awaiting confirmation if it can be shipped to Guam.

Work Order

# Customer
Work Requested
Scheduled Date/Time Technician Status

Contacts

Name Email Address Work Phone Mobile Phone Position
Dan Owen owen@ite.net (671)646-7726

Note: indicates as Primary Contact    indicates as Authorized Contact

Hourly Rates

Name Charge Code Rate ($)
After Hour Service 2026 DSIG.4080 220.00
Emergency Response 2026 DSIG.4079 300.00
Standard Service Hour Rate 2026 DSIG.4078 150.00
Warranty Service 2026 DSIG.4081 0.00

Contracts/Projects

Description Charge Code Month/Year Total Hours Total Hours Used Remaining Hours
Note: indicates as Active; indicates as Inactive; indicates as Shared Contract