| # | Notes | Date/Time Added | Date/Time Modified |
|---|
| # | Customer Work Requested |
Scheduled Date/Time | Technician | Status | |
|---|---|---|---|---|---|
|
W38401
|
Onsite |
Alicia Castro
Work Requested: Document network equipment and settings. Create network diagram and send to Obayashi IT. |
04/20/2021 10:00 am |
Kevin Hsueh |
Invoiced Inv#: 029744 |
|
W38118
|
Onsite |
Alicia Castro
Work Requested: Deliver and setup SonicWALL and Access Point. |
12/11/2020 03:00 pm |
Kevin Hsueh |
Invoiced Inv#: 029840 |
|
W38075
|
Onsite |
Alicia Castro
Work Requested: Site Visit to document current network hardware and settings in preparation for Migration. |
11/25/2020 09:00 am |
Kevin Hsueh |
Void |
|
W36437
|
Onsite |
Alicia Castro
Work Requested: setup laptop |
04/23/2019 09:00 am |
Kevin Hsueh |
Invoiced Inv#: 028035 |
|
W36131
|
Onsite |
Alicia Castro
Work Requested: Troubleshoot Obayashi Backup |
01/21/2019 09:00 am |
Kevin Hsueh |
Invoiced Inv#: 027754 |
|
W35884
|
Onsite |
Alicia Castro
Work Requested: Transfer data to Obayashi NAS. |
11/06/2018 02:30 pm |
Jordan Gimmen |
Invoiced Inv#: 027560 |
|
W35714
|
Inhouse |
Alicia Castro
Work Requested: Recover data off HDD |
09/24/2018 08:30 am |
Jordan Gimmen |
Invoiced Inv#: 027567 |
|
W35708
|
Onsite |
Alicia Castro
Work Requested: Pick up old hardware for destruction |
09/19/2018 02:30 pm |
Jordan Gimmen |
Invoiced Inv#: 027560 |
|
W35707
|
Onsite |
Alicia Castro
Work Requested: Troubleshoot laptop. Back up data to another HDD if laptop cannot be repaired. |
09/19/2018 01:30 pm |
Jordan Gimmen |
Invoiced Inv#: 027404 |
|
W35544
|
Onsite |
Alicia Castro
Work Requested: Change IP Address on NAS Server. IP Address to be provided by Mr. Yoichi Matsumoto. |
08/06/2018 03:00 pm |
Jordan Gimmen |
Invoiced Inv#: 027282 |
|
W35522
|
Onsite |
Alicia Castro
Work Requested: Troubleshoot Polycom video conference issue. Alicia Castro approved for 1 hour of onsite service. |
08/02/2018 03:30 pm |
Jordan Gimmen |
Invoiced Inv#: 027281 |
|
W35464
|
Onsite |
Alicia Castro
Work Requested: Troubleshoot cloud sync back up |
07/17/2018 11:00 am |
Jordan Gimmen |
Invoiced Inv#: 027222 |
|
W35409
|
Onsite |
Alicia Castro
Work Requested: Check NAS file copy Assist backing up QuickBooks |
07/03/2018 09:00 am |
Jordan Gimmen |
Invoiced Inv#: 027187 |
|
W35404
|
Onsite |
Alicia Castro
Work Requested: Set up NAS |
07/02/2018 10:00 am |
Jordan Gimmen |
Invoiced Inv#: 027184 |
| Name | Email Address | Work Phone | Mobile Phone | Position | ||
|---|---|---|---|---|---|---|
| Alicia Castro | castro@obayashiguam.com | 671-633-2340 | 671-788-2722 |
| Name | Charge Code | Rate ($) | |
|---|---|---|---|
| After Hour Service 2026 | DSIG.4080 | 220.00 | |
| Emergency Response 2026 | DSIG.4079 | 300.00 | |
| Standard Service Hour Rate 2026 | DSIG.4078 | 150.00 | |
| Warranty Service 2026 | DSIG.4081 | 0.00 |
| Description | Charge Code | Month/Year | Total Hours | Total Hours Used | Remaining Hours |
|---|
