DSI WebApp

Hi,

New Customer New Work Order

Type in the Company Name (or any part of the Company Name) and then select from the possible choices based on the text you've entered.

Company:

Title Guaranty of Guam (No Terms)

Phone 1:

671-477-7147

Address:

Suite 320, Title Guaranty Building Hernan Cortez Avenue
Hagatna, Guam
United States 96910

Email Address:

info@titleguarantyguam.com

Quick Stats

Work Orders

Open 0

Invoiced 26

Closed 23

Void 0

Contacts

Contracts/Projects

Hourly Rates

Notes

Work Order

#		Customer Work Requested	Scheduled Date/Time	Technician	Status
W42372 View WO Open PDF	Emergency Remote	Jonathan Bondoc Work Requested: 3CX crashed. Troubleshoot/resolve	12/09/2025 10:30 am	Kevin Hsueh	Invoiced Inv#: 033229
W42276 View WO Open PDF	Remote	Jonathan Bondoc Work Requested: 3CX crashed. Calls down.	10/20/2025 12:00 pm	Kevin Hsueh	Invoiced Inv#: 033131
W41999 View WO Open PDF	Remote	Jonathan Bondoc Work Requested: 3CX Services not starting. 3CX able to make outbound calls but unable to receive inbound calls	07/01/2025 08:00 am	Kevin Hsueh	Invoiced Inv#: 032891
W41632 View WO Open PDF	Onsite	Jonathan Bondoc Work Requested: 3CX Phone System Version 20 Upgrade	12/18/2024 08:30 am	Kevin Hsueh	Invoiced Inv#: 032471
W41082 View WO Open PDF	Onsite	Jonathan Bondoc Work Requested: Conduct Promethean ActivPanel LX End-User Training.	03/21/2024 10:30 am	Alahas Pereda	Closed
W41030 View WO Open PDF	Inhouse	Ryan Mummert Work Requested: Break down and dispose boxes and trash from Promethean ActivPanel LX 75" installation.	02/28/2024 02:30 pm	Bryant Bagiac	Closed
W41023 View WO Open PDF	Onsite	Ryan Mummert Work Requested: Deliver and install Promethean ActivPanel LX 75”. Pick up DSI Loaner Panel	02/27/2024 10:00 am	Bryant Bagiac	Closed
W41022 View WO Open PDF	Onsite	Ryan Mummert Work Requested: Deliver and install Promethean ActivPanel LX 75”. Pick up DSI Loaner Panel	02/27/2024 10:00 am	Kevin Hsueh	Closed
W40810 View WO Open PDF	Onsite	Ryan Mummert Work Requested: Pick up loaner Promethean Panel from Pacific Industrial Park and deliver to Title Guaranty Office.	11/20/2023 02:00 pm	Bryant Bagiac	Closed
W40809 View WO Open PDF	Onsite	Ryan Mummert Work Requested: Pick up loaner Promethean Panel from Pacific Industrial Park and deliver to Title Guaranty Office.	11/20/2023 02:00 pm	Kevin Hsueh	Closed
W40805 View WO Open PDF	Onsite	Ryan Mummert Work Requested: Deliver Promethean Loaner 65” LX Panel to Pacific Industrial Park for Title Guaranty’s event. The panel will stay at the event location until Monday, 11/20/2023.	11/17/2023 02:00 pm	Bryant Bagiac	Closed
W40804 View WO Open PDF	Onsite	Ryan Mummert Work Requested: Deliver Promethean Loaner 65” LX Panel to Pacific Industrial Park for Title Guaranty’s event. The panel will stay at the event location until Monday, 11/20/2023.	11/17/2023 02:00 pm	Kevin Hsueh	Closed
W40759 View WO Open PDF	Onsite	Ryan Mummert Work Requested: Pick up DSI Promethean ActivPanel Loaner to 1780 Admiral Sherman Boulevard, Tiyan, 96913, Guam for Title Guaranty event.	11/06/2023 09:00 am	Bryant Bagiac	Closed
W40758 View WO Open PDF	Onsite	Ryan Mummert Work Requested: Pick up DSI Promethean ActivPanel Loaner to 1780 Admiral Sherman Boulevard, Tiyan, 96913, Guam for Title Guaranty event.	11/06/2023 10:00 am	Chu Hsieh	Closed
W40757 View WO Open PDF	Onsite	Ryan Mummert Work Requested: Deliver DSI Promethean ActivPanel Loaner to 1780 Admiral Sherman Boulevard, Tiyan, 96913, Guam for Title Guaranty event.	11/04/2023 09:30 am	Chu Hsieh	Closed
W40756 View WO Open PDF	Onsite	Ryan Mummert Work Requested: Deliver DSI Promethean ActivPanel Loaner to 1780 Admiral Sherman Boulevard, Tiyan, 96913, Guam for Title Guaranty event.	11/04/2023 09:30 am	Kevin Hsueh	Closed
W40652 View WO Open PDF	Onsite	Ryan Mummert Work Requested: Pick up loaner Promethean Panel at Hyatt	09/21/2023 03:30 pm	Kevin Hsueh	Closed
W40651 View WO Open PDF	Onsite	Ryan Mummert Work Requested: Pick up loaner panel from Hyatt	09/21/2023 03:30 pm	Bryant Bagiac	Closed
W40642 View WO Open PDF	Onsite	Ryan Mummert Work Requested: Deliver Promethean Loaner AP9 panel to Hyatt Guam and store in Tour Lounge. SN: 9A754M833K20650190	09/20/2023 09:56 am	Bryant Bagiac	Closed
W40641 View WO Open PDF	Onsite	Ryan Mummert Work Requested: Deliver Promethean Loaner AP9 panel to Hyatt Guam and store in Tour Lounge. SN: 9A754M833K20650190	09/20/2023 04:00 pm	Kevin Hsueh	Closed
W40450 View WO Open PDF	Onsite	Jonathan Bondoc Work Requested: Troubleshoot 3CX Issues	07/03/2023 02:00 pm	Kevin Hsueh	Invoiced Inv#: 031427
W40238 View WO Open PDF	Onsite	Shin Taira Work Requested: Troubleshoot/Setup IT&E SIP Trunk on 3CX Phone System	04/03/2023 11:00 am	Kevin Hsueh	Invoiced Inv#: 031230
W40146 View WO Open PDF	Onsite	Shin Taira Work Requested: Setup new IT&E Trunks on 3CX Phone System.	02/28/2023 10:00 am	Kevin Hsueh	Invoiced Inv#: 031187
W40093 View WO Open PDF	Emergency Onsite	Ryan Mummert Work Requested: 3CX Phone System down	02/07/2023 02:05 pm	Kevin Hsueh	Invoiced Inv#: 031101
W38833 View WO Open PDF	Onsite	Shin Taira Work Requested: Troubleshoot 3 IP Phone registration issues.	10/15/2021 02:00 pm	Kevin Hsueh	Invoiced Inv#: 030153
W38029 View WO Open PDF	Remote	Shin Taira Work Requested: Retrieve 3CX admin password.	11/06/2020 08:30 am	Kevin Hsueh	Invoiced Inv#: 029427
W37798 View WO Open PDF	Onsite	Ryan Mummert Work Requested: Troubleshoot IP Phone firmware issues.	09/15/2020 08:00 am	Kevin Hsueh	Invoiced Inv#: 029294
W37694 View WO Open PDF	Onsite	Ryan Mummert Work Requested: Task: Setup 1 new IP Phone	08/07/2020 02:30 pm	Kevin Hsueh	Invoiced Inv#: 029214
W37546 View WO Open PDF	Onsite	Ryan Mummert Work Requested: - troubleshoot 3cx system	06/18/2020 08:30 am	Kevin Hsueh	Invoiced Inv#: 029065
W37434 View WO Open PDF	Remote	Ryan Mummert Work Requested: Install 3CX Phone System updates.	05/20/2020 04:30 pm	Kevin Hsueh	Invoiced Inv#: 028984
W37116 View WO Open PDF	Onsite	Ryan Mummert Work Requested: Upgrade 3CX to version 16	12/13/2019 04:30 pm	Kevin Hsueh	Closed
W37108 View WO Open PDF	Onsite	Ryan Mummert Work Requested: Deploy 1 IP Phone for second floor office	12/11/2019 09:00 am	Kevin Hsueh	Closed
W36845 View WO Open PDF	Onsite	Ryan Mummert Work Requested: Check 3CX call flow	09/16/2019 10:30 am	Kevin Hsueh	Closed
W36327 View WO Open PDF	Remote	Ryan Mummert Work Requested: Check and confirm DID call flow on Title Guaranty 3CX Phone System.	03/21/2019 09:00 am	Kevin Hsueh	Closed
W36300 View WO Open PDF	Onsite	Ryan Mummert Work Requested: Cutover to Patton SN4970 GW	03/15/2019 06:30 am	Kevin Hsueh	Closed
W36239 View WO Open PDF	Onsite	Ryan Mummert Work Requested: Setup Patton SN4970.	03/13/2019 03:30 pm	Kevin Hsueh	Closed
W36130 View WO Open PDF	Remote	Ryan Mummert Work Requested: Enable remote support feature on Patton SN4171.	01/18/2019 03:00 pm	Kevin Hsueh	Closed
W36054 View WO Open PDF	Project Onsite	Ryan Mummert Work Requested: 3CX End User and Admin Training	12/20/2018 09:30 am	Kevin Hsueh	Invoiced Inv#: 027215
W36006 View WO Open PDF	Project Onsite	Ryan Mummert Work Requested: Deploy remaining IP Phones	12/06/2018 09:00 am	Kevin Hsueh	Invoiced Inv#: 027215
W36005 View WO Open PDF	Project Remote	Ryan Mummert Work Requested: Configure DIDs starting with 300 Call Flow.	12/05/2018 03:30 pm	Kevin Hsueh	Invoiced Inv#: 027215
W35937 View WO Open PDF	Project Onsite	Ryan Mummert Work Requested: Set up remaining phones and fax	11/16/2018 04:00 pm	Jordan Gimmen	Invoiced Inv#: 027215
W35936 View WO Open PDF	Project Onsite	Ryan Mummert Work Requested: Deliver rack and UPS	11/16/2018 03:00 pm	Jordan Gimmen	Invoiced Inv#: 027215
W35931 View WO Open PDF	Onsite	Ryan Mummert Work Requested: Troubleshoot PRI with GTA	11/15/2018 11:00 am	Jordan Gimmen	Invoiced Inv#: 027215
W35868 View WO Open PDF	Project Onsite	Ryan Mummert Work Requested: 3CX Gateway/PRI Testing End User Training	11/01/2018 03:00 pm	Jordan Gimmen	Invoiced Inv#: 027215
W35810 View WO Open PDF	Project Onsite	Ryan Mummert Work Requested: Troubleshoot GTA PRI connection	10/18/2018 02:00 pm	Jordan Gimmen	Invoiced Inv#: 027215
W35803 View WO Open PDF	Project Onsite	Ryan Mummert Work Requested: 3CX Cutover	10/17/2018 09:00 am	Jordan Gimmen	Invoiced Inv#: 027215
W35783 View WO Open PDF	Project Onsite	Ryan Mummert Work Requested: Deliver and set up 3CX, IP phones, and gateway	10/09/2018 10:00 am	Jordan Gimmen	Invoiced Inv#: 027215
W35753 View WO Open PDF	Project Onsite	Ryan Mummert Work Requested: 3CX Project	10/01/2018 10:00 am	Kevin Hsueh	Invoiced Inv#: 027215
W35657 View WO Open PDF	Project Inhouse	Ryan Mummert Work Requested: Assemble rack.	09/05/2018 09:55 am	Christopher Unsiog	Invoiced Inv#: 027215

Name	Charge Code	Rate ($)
After Hour Service 2026	DSIG.4080	220.00
DSI Promethean ActivPanel Loaner Service	DSIG.5009	0.00
Emergency Response 2026	DSIG.4079	300.00
Standard Service Hour Rate 2026	DSIG.4078	150.00
Title Guaranty - 3CX Backup	TGOG.3002	0.00
Title Guaranty - 3CX Project	TGOG.3001	0.00
Title Guaranty - Basic Racking & Cabling	TGOG.4001	0.00
Title Guaranty - Promethean ActivPanel LX Install	TGOG.5003	0.00
Title Guaranty - Promethean ActivPanel LX Labor	TGOG.5002	0.00
Title Guaranty - Promethean ActivPanel LX Training	TGOG.5004	0.00
Title Guaranty - Promethean ActivPanel LX Warrranty	TGOG.5005	0.00
Title Guaranty - Promethean Relocation Service	TGOG.5001	0.00
Warranty Service 2026	DSIG.4081	0.00

Contracts/Projects

	Description	Charge Code	Month/Year	Total Hours	Total Hours Used	Remaining Hours
	Promethean ActivPanel LX Warrranty	TGOG.5005		1	0	1
	DSI Promethean ActivPanel Loaner Service	DSIG.5009	Year	10	0	10

Note: indicates as Active; indicates as Inactive; indicates as Shared Contract

Created by: Jessica Limo | 07/16/2018 11:25 am

Name	Email Address	Work Phone	Mobile Phone	Position
Jonathan Bondoc	jonathan@pinpointguam.com
Jonathan Bondoc	jonathan@pinpointguam.com
Rosanna Sison	rosanna.sison@titleguarantyguam.com	671-477-7147		Accounts Payable
Ryan Mummert	rmummert@tgguam.net	671-300-3226	671-688-4907	General Manager
Sharon De Jesus	sharon@titleguam.com	671-300-3227		Controller
Shin Taira	shin.taira@titleguam.com
Shin Taira	shin.taira@titleguam.com