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Quick Stats

Work Orders

Open 0

Invoiced 1

Closed 14

Void 2

Contacts

Contracts/Projects

Hourly Rates

Notes

Work Order

#		Customer Work Requested	Scheduled Date/Time	Technician	Status
W42298 View WO Open PDF	Service Contract Onsite	Ryan Horn Work Requested: - Deliver and Mount Digital Signage Screen	10/29/2025 09:30 am	Sean Bacani	Void
W42297 View WO Open PDF	Onsite	Ryan Horn Work Requested: Deliver and mount signage	10/29/2025 08:30 am	Sean Bacani	Closed
W42296 View WO Open PDF	Onsite	Ryan Horn Work Requested: Deliver and mount signage	10/29/2025 08:30 am	Kevin Hsueh	Closed
W42164 View WO Open PDF	Onsite	Ryan Horn Work Requested: Deliver and Mount Digital Signage Screen.	09/08/2025 02:00 pm	Sean Bacani	Closed
W42163 View WO Open PDF	Onsite	Ryan Horn Work Requested: Deliver and Mount Digital Signage Screen.	09/08/2025 02:00 pm	Kevin Hsueh	Closed
W42137 View WO Open PDF	Onsite	Ryan Horn Work Requested: - Check/clean up network equipment and cabling.	08/27/2025 08:30 am	Sean Bacani	Closed
W42135 View WO Open PDF	Onsite	Ryan Horn Work Requested: Check/clean up network equipment and cabling.	08/27/2025 08:30 am	Kevin Hsueh	Closed
W41499 View WO Open PDF	Onsite	Ryan Horn Work Requested: Deliver and setup Digital Signage Media Player	10/07/2024 10:00 am	Kevin Hsueh	Closed
W41052 View WO Open PDF	Onsite	Ryan Horn Work Requested: Set up donation computer.	03/06/2024 09:14 am	Bryant Bagiac	Closed
W40999 View WO Open PDF	Inhouse	Ryan Horn Work Requested: Troubleshoot laptop. Per Mae, there might be an issue with the battery.	02/20/2024 01:17 pm	Bryant Bagiac	Void
W38447 View WO Open PDF	Onsite	Torgun Smith Work Requested: Install and test transcoder device to convert RTSP streaming to RTMP streaming directly to YouTube. Fix drooping camera on Quality court	05/06/2021 02:00 pm	Meryll Cruz	Closed
W38061 View WO Open PDF	Onsite	Torgun Smith Work Requested: Check voicemail issue on GNTF office IP Phone.	11/19/2020 04:30 pm	Kevin Hsueh	Closed
W37938 View WO Open PDF	Onsite	Torgun Smith Work Requested: Check 3CX IP Phone	10/13/2020 04:00 pm	Kevin Hsueh	Closed
W37638 View WO Open PDF	Inhouse	Cindy Ngyuyen Work Requested: Clean and check if Laptop is operational due to soda spill on device while in use.	07/17/2020 02:00 pm	Kevin Hsueh	Closed
W37540 View WO Open PDF	Remote	Torgun Smith Work Requested: - auto attendant recording	06/17/2020 11:00 am	Kevin Hsueh	Closed
W37330 View WO Open PDF	Remote	Torgun Smith Work Requested: Record and implement new Auto Attendant for GNTF Number (478-4683)	03/25/2020 02:30 pm	Kevin Hsueh	Closed
W37263 View WO Open PDF	Onsite	Torgun Smith Work Requested: Deploy IP Phone at GNTC	02/26/2020 11:00 am	Kevin Hsueh	Invoiced Inv#: 028822

Contacts

Name	Email Address	Work Phone
Cindy Ngyuyen	board@gntf.org	+1 (671) 929-0916
Rick Estella	dianelee@teleguam.net	(671)898-4168
Ryan Horn
Ryan Horn
Torgun Smith	Torgun@gntf.org	1 (671) 687-5483

Note: indicates as Primary Contact indicates as Authorized Contact

Name	Charge Code	Rate ($)
After Hour Rate 2024	DSIG.4070	220.00
After Hour Rate 2025	DSIG.4075	220.00
After Hour Service 2023	DSIG.4067	220.00
Emergency Response 2023	DSIG.4068	300.00
Emergency Response Rate 2024	DSIG.4071	300.00
Emergency Response Rate 2025	DSIG.4076	300.00
GNTF Pro-Bono Services	GNTF.4001	0.00
Standard Service Hour 2023	DSIG.4066	150.00
Standard Service Hour Rate 2024	DSIG.4069	150.00
Standard Service Hour Rate 2025	DSIG.4074	150.00
Warranty Support 2024	DSIG.4072	0.00
Warranty Support 2025	DSIG.4077	0.00