[][
| # | Notes | Date/Time Added | Date/Time Modified |
|---|
| # | Customer Work Requested |
Scheduled Date/Time | Technician | Status | |
|---|---|---|---|---|---|
|
W42618
|
Onsite |
Nel Bangayan
Work Requested: Server not booting up |
04/23/2026 09:30 am |
Chu Hsieh |
Invoiced Inv#: 033437 |
|
W42592
|
Remote |
Nel Bangayan
Work Requested: Nel reported outbound emails are all bouncing back |
04/08/2026 08:30 am |
Kevin Hsueh |
Invoiced Inv#: 033395 |
|
W42574
|
Onsite |
Nel Bangayan
Work Requested: Setup new workstation for Nel |
03/30/2026 09:00 am |
Kevin Hsueh |
Invoiced Inv#: 033391 |
|
W42527
|
Onsite |
Nel Bangayan
Work Requested: Setup New Workstations |
03/10/2026 09:30 am |
Kevin Hsueh |
Invoiced Inv#: 033354 |
|
W42498
|
Onsite |
Hannah Bangayan
Work Requested: Troubleshoot network |
02/25/2026 09:30 am |
Kevin Hsueh |
Invoiced Inv#: 033331 |
|
W42457
|
Onsite |
Hannah Bangayan
Work Requested: Troubleshoot QuickBooks |
02/06/2026 09:00 am |
Kevin Hsueh |
Invoiced Inv#: 033306 |
|
W42393
|
Onsite |
Hannah Bangayan
Work Requested: Quickbooks Update |
12/30/2025 09:30 am |
Kevin Hsueh |
Invoiced Inv#: 033254 |
|
W42242
|
Onsite |
Gene Bangayan
Work Requested: - Reinitialize SSL Certificate key. |
09/30/2025 02:30 pm |
Sean Bacani |
Invoiced Inv#: 033103 |
|
W42234
|
Onsite |
Gene Bangayan
Work Requested: - Troubleshoot Gene Banagayan email issues. |
09/26/2025 01:30 pm |
Sean Bacani |
Invoiced Inv#: 033086 |
|
W42105
|
Onsite |
Hannah Bangayan
Work Requested: - Deliver and set up the 3 workstation PCs and add them to their company domain. - Restore backed up files. |
08/13/2025 09:30 am |
Sean Bacani |
Invoiced Inv#: 032983 |
|
W42104
|
Inhouse |
Hannah Bangayan
Work Requested: - Backup User Profile Data and OneDrive Files of 3 workstation PCs. - Add them to their company domain. |
08/12/2025 01:30 pm |
Sean Bacani |
Invoiced Inv#: 032982 |
|
W42102
|
Onsite |
Hannah Bangayan
Work Requested: Setup new workstations |
08/12/2025 09:00 am |
Sean Bacani |
Invoiced Inv#: 032981 |
|
W42090
|
Onsite |
Hannah Bangayan
Work Requested: Setup new email account for new employee |
08/06/2025 10:00 am |
Kevin Hsueh |
Invoiced Inv#: 032971 |
|
W41892
|
Onsite |
Nel Bangayan
Work Requested: Troubleshoot Recie's workstation |
05/02/2025 09:00 am |
Kevin Hsueh |
Invoiced Inv#: 032759 |
|
W41807
|
Onsite |
Nel Bangayan
Work Requested: Troubleshoot Recie's workstation |
03/24/2025 09:00 am |
Kevin Hsueh |
Void |
|
W41794
|
Onsite |
Nel Bangayan
Work Requested: Troubleshoot Recie's workstation |
03/17/2025 09:00 am |
Kevin Hsueh |
Invoiced Inv#: 032634 |
|
W41694
|
Onsite |
Nel Bangayan
Work Requested: Troubleshoot Exchange |
02/03/2025 09:00 am |
Kevin Hsueh |
Invoiced Inv#: 032556 |
|
W41644
|
Onsite |
Nel Bangayan
Work Requested: Troubleshoot Server |
12/30/2024 09:00 am |
Kevin Hsueh |
Invoiced Inv#: 032488 |
|
W41545
|
Remote |
Nel Bangayan
Work Requested: Troubleshoot Exchange. Email not flowing per Nel. |
10/30/2024 01:00 pm |
Kevin Hsueh |
Invoiced Inv#: 032394 |
|
W41534
|
Onsite |
Nel Bangayan
Work Requested: Setup computer/laptop for new engineer. Setup email account on new engineer's mobile phone. |
10/23/2024 01:30 pm |
Kevin Hsueh |
Invoiced Inv#: 032377 |
|
W41455
|
Onsite |
Nel Bangayan
Work Requested: Install QuickBooks 24 on server and all workstations. |
09/11/2024 02:00 pm |
Kevin Hsueh |
Invoiced Inv#: 032310 |
|
W41432
|
Onsite |
Nel Bangayan
Work Requested: Renew, Rekey, and Install SSL Certificate. Setup user accounts for Robert Jordan and Jacinto Paguigan. |
08/28/2024 03:00 pm |
Kevin Hsueh |
Invoiced Inv#: 032287 |
|
W41181
|
Onsite |
Nel Bangayan
Work Requested: Troubleshoot Xerox Scan to Email |
05/01/2024 11:00 am |
Kevin Hsueh |
Invoiced Inv#: 032066 |
|
W41147
|
Onsite |
Gene Bangayan
Work Requested: Troubleshoot Gene's Email Issue. |
04/17/2024 02:00 pm |
Kevin Hsueh |
Invoiced Inv#: 032014 |
|
W41043
|
Onsite |
Nel Bangayan
Work Requested: Setup Nel’s new workstation. |
03/04/2024 02:00 pm |
Bryant Bagiac |
Invoiced Inv#: 031920 |
|
W41033
|
Emergency Remote |
Nel Bangayan
Work Requested: Nel reported JBMT is unable to receive emails. Emergency service requested. |
02/29/2024 09:30 am |
Kevin Hsueh |
Invoiced Inv#: 031909 |
|
W41024
|
Emergency Onsite |
Nel Bangayan
Work Requested: Deliver and set up Nel's church accounting computer and old hard drive. |
02/27/2024 03:30 pm |
Bryant Bagiac |
Invoiced Inv#: 031902 |
|
W41018
|
Emergency Inhouse |
Gene Bangayan
Work Requested: Install new SSD in workstation for Nel. Install Windows 10 Pro. Perform initial setup. |
02/26/2024 01:30 pm |
Bryant Bagiac |
Invoiced Inv#: 031901 |
|
W41014
|
Onsite |
Nel Bangayan
Work Requested: Deliver and set up Lenovo tiny workstation. |
02/26/2024 10:30 am |
Bryant Bagiac |
Invoiced Inv#: 031897 |
|
W41005
|
Inhouse |
Nel Bangayan
Work Requested: Perform Initial setup of Lenovo workstation. Deliver and setup onsite for Nel |
02/22/2024 09:00 am |
Bryant Bagiac |
Invoiced Inv#: 031893 |
|
W41004
|
Onsite |
Nel Bangayan
Work Requested: Setup Nel's new workstation. Add to domain, install QuickBooks, Install MS Office, Install network printers. Setup 2 Lenovo Tiny workstations (previously reprepped at DSI). Add to domain. |
02/21/2024 02:00 pm |
Bryant Bagiac |
Invoiced Inv#: 031878 |
|
W40966
|
Inhouse |
Nel Bangayan
Work Requested: Troubleshoot 2 Lenovo M73 Tiny. No OS detected. |
02/01/2024 04:27 pm |
Bryant Bagiac |
Invoiced Inv#: 031850 |
|
W40958
|
Onsite |
Nel Bangayan
Work Requested: Troubleshoot workstation |
01/31/2024 09:30 am |
Kevin Hsueh |
Invoiced Inv#: 031840 |
|
W40687
|
Remote |
Nel Bangayan
Work Requested: Nel advised she renewed the SSL Certificate on GoDaddy. Login and install new SSL Certificate on JBSRV |
10/06/2023 08:30 am |
Kevin Hsueh |
Invoiced Inv#: 031620 |
|
W40605
|
Onsite |
Nel Bangayan
Work Requested: Server down again. Nel requested service to check issue. |
09/08/2023 10:53 am |
Kevin Hsueh |
Invoiced Inv#: 031554 |
|
W40601
|
Emergency Onsite |
Nel Bangayan
Work Requested: Server down. Troubleshoot server |
09/07/2023 08:30 am |
Kevin Hsueh |
Invoiced Inv#: 031553 |
|
W40593
|
Remote |
Nel Bangayan
Work Requested: Per Nel, emails down since Saturday. Check Server. |
09/05/2023 10:00 am |
Kevin Hsueh |
Invoiced Inv#: 031549 |
|
W40466
|
Onsite |
Nel Bangayan
Work Requested: Install QuickBooks 2023 on server and workstations |
07/10/2023 02:00 pm |
Kevin Hsueh |
Invoiced Inv#: 031433 |
|
W40379
|
Emergency Onsite |
Gene Bangayan
Work Requested: Troubleshoot Server. Server down again |
06/02/2023 11:18 am |
Kevin Hsueh |
Invoiced Inv#: 031364 |
|
W40375
|
Emergency Onsite |
Gene Bangayan
Work Requested: Troubleshoot Server |
06/01/2023 10:58 am |
Kevin Hsueh |
Invoiced Inv#: 031361 |
|
W40291
|
Onsite |
Gene Bangayan
Work Requested: Relocate 1 workstation and troubleshoot server PSU issue. |
04/24/2023 09:00 am |
Jayson Larot |
Closed |
|
W40107
|
Onsite |
Nel Bangayan
Work Requested: Troubleshoot server |
02/14/2023 09:51 am |
Kevin Hsueh |
Invoiced Inv#: 031112 |
|
W40005
|
Onsite |
Nel Bangayan
Work Requested: Deliver and install PSU for Dell Server |
01/06/2023 03:30 pm |
Jayson Larot |
Invoiced Inv#: 031029 |
|
W39972
|
Onsite |
Nel Bangayan
Work Requested: Troubleshoot Server |
12/21/2022 09:30 am |
Kevin Hsueh |
Closed |
|
W39736
|
Onsite |
Nel Bangayan
Work Requested: Rekey and reinstall SSL Certificate. |
09/12/2022 03:00 pm |
Jayson Larot |
Closed |
|
W39549
|
Onsite |
Nel Bangayan
Work Requested: Deliver and setup workstations |
07/12/2022 09:30 am |
Kevin Hsueh |
Invoiced Inv#: 030715 |
|
W39539
|
Inhouse |
Nel Bangayan
Work Requested: Upgrade HP Workstation and Lenovo Workstation to Windows 10 Pro. |
07/07/2022 03:00 pm |
Kevin Hsueh |
Invoiced Inv#: 030707 |
|
W39522
|
Onsite |
Nel Bangayan
Work Requested: Deliver and setup 2 workstations (Nel and Jenny). |
07/05/2022 09:30 am |
Jayson Larot |
Invoiced Inv#: 030700 |
|
W39510
|
Inhouse |
Nel Bangayan
Work Requested: Clone HDDs to new SSDs. Install SSDs. |
06/27/2022 03:00 pm |
Jayson Larot |
Invoiced Inv#: 030692 |
|
W39492
|
Remote |
Nel Bangayan
Work Requested: Nel reported emails down. Remote support to troubleshoot and resolve. |
06/20/2022 09:30 am |
Kevin Hsueh |
Invoiced Inv#: 030669 |
|
W39486
|
Onsite |
Nel Bangayan
Work Requested: Upgrade QuickBooks on server and workstations. |
06/15/2022 09:30 am |
Charles Rafanan |
Invoiced Inv#: 030666 |
|
W39422
|
Remote |
Nel Bangayan
Work Requested: unable to login to user profile account. |
05/25/2022 03:00 pm |
Kevin Hsueh |
Invoiced Inv#: 030641 |
|
W39328
|
Onsite |
Nel Bangayan
Work Requested: Setup Teddy's email account on his mobile phone. Troubleshoot QuickBooks Multi User Issue |
05/02/2022 09:30 am |
Kevin Hsueh |
Invoiced Inv#: 030584 |
|
W39094
|
Onsite |
Nel Bangayan
Work Requested: Setup new user profile for Teddy Garcia |
01/27/2022 11:00 am |
Kevin Hsueh |
Invoiced Inv#: 030388 |
|
W39035
|
Onsite |
Gene Bangayan
Work Requested: Terminate and certify network line. |
12/30/2021 09:00 am |
Kevin Hsueh |
Invoiced Inv#: 030335 |
|
W39028
|
Onsite |
Nel Bangayan
Work Requested: Deliver and setup 2 Access Points |
12/28/2021 10:30 am |
Kevin Hsueh |
Invoiced Inv#: 030329 |
|
W39002
|
Remote |
Nel Bangayan
Work Requested: Setup SonicWALL TZ370 |
12/16/2021 03:00 pm |
Charles Rafanan |
Closed |
|
W38836
|
Onsite |
Nel Bangayan
Work Requested: Troubleshoot Nel's Printing Issue |
10/15/2021 11:00 am |
Kevin Hsueh |
Invoiced Inv#: 030152 |
|
W38783
|
Onsite |
Nel Bangayan
Work Requested: Renew SSL Certificate. Install new SSL Certificate. |
09/21/2021 10:30 am |
Kevin Hsueh |
Invoiced Inv#: 030085 |
|
W38592
|
Onsite |
Nel Bangayan
Work Requested: Create new user account for Deo Lagman. |
07/02/2021 02:00 pm |
Kevin Hsueh |
Invoiced Inv#: 029927 |
|
W38558
|
Onsite |
Nel Bangayan
Work Requested: Troubleshoot Nel's Workstation |
06/21/2021 03:30 pm |
Meryll Cruz |
Invoiced Inv#: 029889 |
|
W38449
|
Onsite |
Nel Bangayan
Work Requested: Troubleshoot various issues |
05/07/2021 09:00 am |
Kevin Hsueh |
Invoiced Inv#: 029796 |
|
W38264
|
Onsite |
Nel Bangayan
Work Requested: check network connection to server - especially for quickbooks access |
03/02/2021 10:30 am |
Chu Hsieh |
Void |
|
W38251
|
Remote |
Nel Bangayan
Work Requested: Nel advised QuickBooks and network drive access slow. |
02/23/2021 11:45 am |
Kevin Hsueh |
Invoiced Inv#: 029608 |
|
W38214
|
Onsite |
Nel Bangayan
Work Requested: - power outage last night - server is reading "system recovery option" |
02/04/2021 01:00 pm |
Kevin Hsueh |
Invoiced Inv#: 029583 |
|
W38208
|
Onsite |
Nel Bangayan
Work Requested: Troubleshoot Various Issues. |
02/01/2021 02:00 pm |
Kevin Hsueh |
Invoiced Inv#: 029581 |
|
W38198
|
Remote |
Nel Bangayan
Work Requested: Troubleshoot server/quickbooks access. |
01/25/2021 02:30 pm |
Kevin Hsueh |
Invoiced Inv#: 029571 |
|
W38004
|
Onsite |
Nel Bangayan
Work Requested: Deliver and setup 2 workstations |
10/29/2020 10:00 am |
Kevin Hsueh |
Invoiced Inv#: 029415 |
|
W37896
|
Inhouse |
Nel Bangayan
Work Requested: Reprep HP Workstation |
10/27/2020 01:30 pm |
Kevin Hsueh |
Invoiced Inv#: 029409 |
|
W37887
|
Onsite |
Gene Bangayan
Work Requested: reprep Genes workstation |
10/02/2020 08:30 am |
Kevin Hsueh |
Invoiced Inv#: 029342 |
|
W37855
|
Onsite |
Nel Bangayan
Work Requested: Troubleshoot Email Issues |
09/28/2020 09:00 am |
Kevin Hsueh |
Invoiced Inv#: 029327 |
|
W37713
|
Onsite |
Nel Bangayan
Work Requested: Deliver and setup Noel's workstation |
08/13/2020 10:30 am |
Kevin Hsueh |
Invoiced Inv#: 029219 |
|
W37705
|
Inhouse |
Nel Bangayan
Work Requested: reprep noels workstation |
08/10/2020 01:30 pm |
Kevin Hsueh |
Closed |
|
W37687
|
Onsite |
Gene Bangayan
Work Requested: troubleshoot Noel's computer |
08/04/2020 03:00 pm |
Kevin Hsueh |
Invoiced Inv#: 029204 |
|
W37585
|
Onsite |
Nel Bangayan
Work Requested: - install antivirus |
07/01/2020 02:00 pm |
Kevin Hsueh |
Invoiced Inv#: 029118 |
|
W37331
|
Onsite |
Gene Bangayan
Work Requested: Deliver Genes workstation |
03/26/2020 11:00 am |
Kevin Hsueh |
Invoiced Inv#: 028892 |
|
W37292
|
Onsite |
Gene Bangayan
Work Requested: Pickup Gene's Workstation and bring back to DSI to install new SSD (clone from original HDD). |
03/11/2020 09:00 am |
Elser Edward |
Invoiced Inv#: 028852 |
|
W37238
|
Onsite |
Gene Bangayan
Work Requested: Deliver and install PSU. Check Server. |
02/19/2020 09:00 am |
Kevin Hsueh |
Invoiced Inv#: 028793 |
|
W37221
|
Onsite |
Gene Bangayan
Work Requested: Install Server Battery |
02/10/2020 08:00 am |
Kevin Hsueh |
Invoiced Inv#: 028776 |
|
W37208
|
Onsite |
Gene Bangayan
Work Requested: Troubleshoot Server |
02/04/2020 10:00 am |
Kevin Hsueh |
Invoiced Inv#: 028770 |
|
W37085
|
Remote |
Gene Bangayan
Work Requested: Emails are down per Recie. Recie requested for DSI to check and resolve issue. |
12/02/2019 03:21 pm |
Kevin Hsueh |
Invoiced Inv#: 028650 |
|
W37043
|
Onsite |
Gene Bangayan
Work Requested: Install new SSD and prep with Windows 10. |
11/18/2019 09:30 am |
Kevin Hsueh |
Invoiced Inv#: 028608 |
|
W36943
|
Onsite |
Gene Bangayan
Work Requested: Troubleshoot workstation issue. |
10/21/2019 03:30 pm |
Kevin Hsueh |
Invoiced Inv#: 028532 |
|
W36935
|
Onsite |
Gene Bangayan
Work Requested: Email and various other issues. |
10/17/2019 01:30 pm |
Chu Hsieh |
Invoiced Inv#: 028527 |
|
W36829
|
Onsite |
Gene Bangayan
Work Requested: Troubleshoot Gene's Workstation Issues. |
09/11/2019 11:00 am |
Kevin Hsueh |
Invoiced Inv#: 028448 |
|
W36827
|
Onsite |
Gene Bangayan
Work Requested: Install HDD on server. troubleshoot various issues |
09/10/2019 03:42 pm |
Kevin Hsueh |
Invoiced Inv#: 028444 |
| Name | Email Address | Work Phone | Mobile Phone | Position | ||
|---|---|---|---|---|---|---|
| Gene Bangayan | nbangayan@jbmoderntech.com | (671)646-0588 | (671)646-3346 | |||
| Hannah Bangayan | HBangayan@jbmoderntech.com | |||||
| Hannah Bangayan | HBangayan@jbmoderntech.com | |||||
| Nel Bangayan | NBangayan@jbmoderntech.com | |||||
| Nel Bangayan | NBangayan@jbmoderntech.com |