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J&B Modern Tech
153 Unit b East Harmon Ind. Park  
Tamuning,  GU GUAM 
 96931

Quick Stats

Contacts

Contracts/Projects

Hourly Rates

Notes

Notes

# Notes Date/Time Added Date/Time Modified

Work Order

# Customer
Work Requested
Scheduled Date/Time Technician Status
W42618
Onsite Nel Bangayan
Work Requested:
Server not booting up
04/23/2026
09:30 am
Chu Hsieh
Invoiced
Inv#: 033437
W42592
Remote Nel Bangayan
Work Requested:
Nel reported outbound emails are all bouncing back
04/08/2026
08:30 am
Kevin Hsueh
Invoiced
Inv#: 033395
W42574
Onsite Nel Bangayan
Work Requested:
Setup new workstation for Nel
03/30/2026
09:00 am
Kevin Hsueh
Invoiced
Inv#: 033391
W42527
Onsite Nel Bangayan
Work Requested:
Setup New Workstations
03/10/2026
09:30 am
Kevin Hsueh
Invoiced
Inv#: 033354
W42498
Onsite Hannah Bangayan
Work Requested:
Troubleshoot network
02/25/2026
09:30 am
Kevin Hsueh
Invoiced
Inv#: 033331
W42457
Onsite Hannah Bangayan
Work Requested:
Troubleshoot QuickBooks
02/06/2026
09:00 am
Kevin Hsueh
Invoiced
Inv#: 033306
W42393
Onsite Hannah Bangayan
Work Requested:
Quickbooks Update
12/30/2025
09:30 am
Kevin Hsueh
Invoiced
Inv#: 033254
W42242
Onsite Gene Bangayan
Work Requested:
- Reinitialize SSL Certificate key.
09/30/2025
02:30 pm
Sean Bacani
Invoiced
Inv#: 033103
W42234
Onsite Gene Bangayan
Work Requested:
- Troubleshoot Gene Banagayan email issues.
09/26/2025
01:30 pm
Sean Bacani
Invoiced
Inv#: 033086
W42105
Onsite Hannah Bangayan
Work Requested:
- Deliver and set up the 3 workstation PCs and add them to their company domain. - Restore backed up files.
08/13/2025
09:30 am
Sean Bacani
Invoiced
Inv#: 032983
W42104
Inhouse Hannah Bangayan
Work Requested:
- Backup User Profile Data and OneDrive Files of 3 workstation PCs. - Add them to their company domain.
08/12/2025
01:30 pm
Sean Bacani
Invoiced
Inv#: 032982
W42102
Onsite Hannah Bangayan
Work Requested:
Setup new workstations
08/12/2025
09:00 am
Sean Bacani
Invoiced
Inv#: 032981
W42090
Onsite Hannah Bangayan
Work Requested:
Setup new email account for new employee
08/06/2025
10:00 am
Kevin Hsueh
Invoiced
Inv#: 032971
W41892
Onsite Nel Bangayan
Work Requested:
Troubleshoot Recie's workstation
05/02/2025
09:00 am
Kevin Hsueh
Invoiced
Inv#: 032759
W41807
Onsite Nel Bangayan
Work Requested:
Troubleshoot Recie's workstation
03/24/2025
09:00 am
Kevin Hsueh
Void
W41794
Onsite Nel Bangayan
Work Requested:
Troubleshoot Recie's workstation
03/17/2025
09:00 am
Kevin Hsueh
Invoiced
Inv#: 032634
W41694
Onsite Nel Bangayan
Work Requested:
Troubleshoot Exchange
02/03/2025
09:00 am
Kevin Hsueh
Invoiced
Inv#: 032556
W41644
Onsite Nel Bangayan
Work Requested:
Troubleshoot Server
12/30/2024
09:00 am
Kevin Hsueh
Invoiced
Inv#: 032488
W41545
Remote Nel Bangayan
Work Requested:
Troubleshoot Exchange. Email not flowing per Nel.
10/30/2024
01:00 pm
Kevin Hsueh
Invoiced
Inv#: 032394
W41534
Onsite Nel Bangayan
Work Requested:
Setup computer/laptop for new engineer. Setup email account on new engineer's mobile phone.
10/23/2024
01:30 pm
Kevin Hsueh
Invoiced
Inv#: 032377
W41455
Onsite Nel Bangayan
Work Requested:
Install QuickBooks 24 on server and all workstations.
09/11/2024
02:00 pm
Kevin Hsueh
Invoiced
Inv#: 032310
W41432
Onsite Nel Bangayan
Work Requested:
Renew, Rekey, and Install SSL Certificate. Setup user accounts for Robert Jordan and Jacinto Paguigan.
08/28/2024
03:00 pm
Kevin Hsueh
Invoiced
Inv#: 032287
W41181
Onsite Nel Bangayan
Work Requested:
Troubleshoot Xerox Scan to Email
05/01/2024
11:00 am
Kevin Hsueh
Invoiced
Inv#: 032066
W41147
Onsite Gene Bangayan
Work Requested:
Troubleshoot Gene's Email Issue.
04/17/2024
02:00 pm
Kevin Hsueh
Invoiced
Inv#: 032014
W41043
Onsite Nel Bangayan
Work Requested:
Setup Nel’s new workstation.
03/04/2024
02:00 pm
Bryant Bagiac
Invoiced
Inv#: 031920
W41033
Emergency
Remote
Nel Bangayan
Work Requested:
Nel reported JBMT is unable to receive emails. Emergency service requested.
02/29/2024
09:30 am
Kevin Hsueh
Invoiced
Inv#: 031909
W41024
Emergency
Onsite
Nel Bangayan
Work Requested:
Deliver and set up Nel's church accounting computer and old hard drive.
02/27/2024
03:30 pm
Bryant Bagiac
Invoiced
Inv#: 031902
W41018
Emergency
Inhouse
Gene Bangayan
Work Requested:
Install new SSD in workstation for Nel. Install Windows 10 Pro. Perform initial setup.
02/26/2024
01:30 pm
Bryant Bagiac
Invoiced
Inv#: 031901
W41014
Onsite Nel Bangayan
Work Requested:
Deliver and set up Lenovo tiny workstation.
02/26/2024
10:30 am
Bryant Bagiac
Invoiced
Inv#: 031897
W41005
Inhouse Nel Bangayan
Work Requested:
Perform Initial setup of Lenovo workstation. Deliver and setup onsite for Nel
02/22/2024
09:00 am
Bryant Bagiac
Invoiced
Inv#: 031893
W41004
Onsite Nel Bangayan
Work Requested:
Setup Nel's new workstation. Add to domain, install QuickBooks, Install MS Office, Install network printers. Setup 2 Lenovo Tiny workstations (previously reprepped at DSI). Add to domain.
02/21/2024
02:00 pm
Bryant Bagiac
Invoiced
Inv#: 031878
W40966
Inhouse Nel Bangayan
Work Requested:
Troubleshoot 2 Lenovo M73 Tiny. No OS detected.
02/01/2024
04:27 pm
Bryant Bagiac
Invoiced
Inv#: 031850
W40958
Onsite Nel Bangayan
Work Requested:
Troubleshoot workstation
01/31/2024
09:30 am
Kevin Hsueh
Invoiced
Inv#: 031840
W40687
Remote Nel Bangayan
Work Requested:
Nel advised she renewed the SSL Certificate on GoDaddy. Login and install new SSL Certificate on JBSRV
10/06/2023
08:30 am
Kevin Hsueh
Invoiced
Inv#: 031620
W40605
Onsite Nel Bangayan
Work Requested:
Server down again. Nel requested service to check issue.
09/08/2023
10:53 am
Kevin Hsueh
Invoiced
Inv#: 031554
W40601
Emergency
Onsite
Nel Bangayan
Work Requested:
Server down. Troubleshoot server
09/07/2023
08:30 am
Kevin Hsueh
Invoiced
Inv#: 031553
W40593
Remote Nel Bangayan
Work Requested:
Per Nel, emails down since Saturday. Check Server.
09/05/2023
10:00 am
Kevin Hsueh
Invoiced
Inv#: 031549
W40466
Onsite Nel Bangayan
Work Requested:
Install QuickBooks 2023 on server and workstations
07/10/2023
02:00 pm
Kevin Hsueh
Invoiced
Inv#: 031433
W40379
Emergency
Onsite
Gene Bangayan
Work Requested:
Troubleshoot Server. Server down again
06/02/2023
11:18 am
Kevin Hsueh
Invoiced
Inv#: 031364
W40375
Emergency
Onsite
Gene Bangayan
Work Requested:
Troubleshoot Server
06/01/2023
10:58 am
Kevin Hsueh
Invoiced
Inv#: 031361
W40291
Onsite Gene Bangayan
Work Requested:
Relocate 1 workstation and troubleshoot server PSU issue.
04/24/2023
09:00 am
Jayson Larot
Closed
W40107
Onsite Nel Bangayan
Work Requested:
Troubleshoot server
02/14/2023
09:51 am
Kevin Hsueh
Invoiced
Inv#: 031112
W40005
Onsite Nel Bangayan
Work Requested:
Deliver and install PSU for Dell Server
01/06/2023
03:30 pm
Jayson Larot
Invoiced
Inv#: 031029
W39972
Onsite Nel Bangayan
Work Requested:
Troubleshoot Server
12/21/2022
09:30 am
Kevin Hsueh
Closed
W39736
Onsite Nel Bangayan
Work Requested:
Rekey and reinstall SSL Certificate.
09/12/2022
03:00 pm
Jayson Larot
Closed
W39549
Onsite Nel Bangayan
Work Requested:
Deliver and setup workstations
07/12/2022
09:30 am
Kevin Hsueh
Invoiced
Inv#: 030715
W39539
Inhouse Nel Bangayan
Work Requested:
Upgrade HP Workstation and Lenovo Workstation to Windows 10 Pro.
07/07/2022
03:00 pm
Kevin Hsueh
Invoiced
Inv#: 030707
W39522
Onsite Nel Bangayan
Work Requested:
Deliver and setup 2 workstations (Nel and Jenny).
07/05/2022
09:30 am
Jayson Larot
Invoiced
Inv#: 030700
W39510
Inhouse Nel Bangayan
Work Requested:
Clone HDDs to new SSDs. Install SSDs.
06/27/2022
03:00 pm
Jayson Larot
Invoiced
Inv#: 030692
W39492
Remote Nel Bangayan
Work Requested:
Nel reported emails down. Remote support to troubleshoot and resolve.
06/20/2022
09:30 am
Kevin Hsueh
Invoiced
Inv#: 030669
W39486
Onsite Nel Bangayan
Work Requested:
Upgrade QuickBooks on server and workstations.
06/15/2022
09:30 am
Charles Rafanan
Invoiced
Inv#: 030666
W39422
Remote Nel Bangayan
Work Requested:
unable to login to user profile account.
05/25/2022
03:00 pm
Kevin Hsueh
Invoiced
Inv#: 030641
W39328
Onsite Nel Bangayan
Work Requested:
Setup Teddy's email account on his mobile phone. Troubleshoot QuickBooks Multi User Issue
05/02/2022
09:30 am
Kevin Hsueh
Invoiced
Inv#: 030584
W39094
Onsite Nel Bangayan
Work Requested:
Setup new user profile for Teddy Garcia
01/27/2022
11:00 am
Kevin Hsueh
Invoiced
Inv#: 030388
W39035
Onsite Gene Bangayan
Work Requested:
Terminate and certify network line.
12/30/2021
09:00 am
Kevin Hsueh
Invoiced
Inv#: 030335
W39028
Onsite Nel Bangayan
Work Requested:
Deliver and setup 2 Access Points
12/28/2021
10:30 am
Kevin Hsueh
Invoiced
Inv#: 030329
W39002
Remote Nel Bangayan
Work Requested:
Setup SonicWALL TZ370
12/16/2021
03:00 pm
Charles Rafanan
Closed
W38836
Onsite Nel Bangayan
Work Requested:
Troubleshoot Nel's Printing Issue
10/15/2021
11:00 am
Kevin Hsueh
Invoiced
Inv#: 030152
W38783
Onsite Nel Bangayan
Work Requested:
Renew SSL Certificate. Install new SSL Certificate.
09/21/2021
10:30 am
Kevin Hsueh
Invoiced
Inv#: 030085
W38592
Onsite Nel Bangayan
Work Requested:
Create new user account for Deo Lagman.
07/02/2021
02:00 pm
Kevin Hsueh
Invoiced
Inv#: 029927
W38558
Onsite Nel Bangayan
Work Requested:
Troubleshoot Nel's Workstation
06/21/2021
03:30 pm
Meryll Cruz
Invoiced
Inv#: 029889
W38449
Onsite Nel Bangayan
Work Requested:
Troubleshoot various issues
05/07/2021
09:00 am
Kevin Hsueh
Invoiced
Inv#: 029796
W38264
Onsite Nel Bangayan
Work Requested:
check network connection to server - especially for quickbooks access
03/02/2021
10:30 am
Chu Hsieh
Void
W38251
Remote Nel Bangayan
Work Requested:
Nel advised QuickBooks and network drive access slow.
02/23/2021
11:45 am
Kevin Hsueh
Invoiced
Inv#: 029608
W38214
Onsite Nel Bangayan
Work Requested:
- power outage last night - server is reading "system recovery option"
02/04/2021
01:00 pm
Kevin Hsueh
Invoiced
Inv#: 029583
W38208
Onsite Nel Bangayan
Work Requested:
Troubleshoot Various Issues.
02/01/2021
02:00 pm
Kevin Hsueh
Invoiced
Inv#: 029581
W38198
Remote Nel Bangayan
Work Requested:
Troubleshoot server/quickbooks access.
01/25/2021
02:30 pm
Kevin Hsueh
Invoiced
Inv#: 029571
W38004
Onsite Nel Bangayan
Work Requested:
Deliver and setup 2 workstations
10/29/2020
10:00 am
Kevin Hsueh
Invoiced
Inv#: 029415
W37896
Inhouse Nel Bangayan
Work Requested:
Reprep HP Workstation
10/27/2020
01:30 pm
Kevin Hsueh
Invoiced
Inv#: 029409
W37887
Onsite Gene Bangayan
Work Requested:
reprep Genes workstation
10/02/2020
08:30 am
Kevin Hsueh
Invoiced
Inv#: 029342
W37855
Onsite Nel Bangayan
Work Requested:
Troubleshoot Email Issues
09/28/2020
09:00 am
Kevin Hsueh
Invoiced
Inv#: 029327
W37713
Onsite Nel Bangayan
Work Requested:
Deliver and setup Noel's workstation
08/13/2020
10:30 am
Kevin Hsueh
Invoiced
Inv#: 029219
W37705
Inhouse Nel Bangayan
Work Requested:
reprep noels workstation
08/10/2020
01:30 pm
Kevin Hsueh
Closed
W37687
Onsite Gene Bangayan
Work Requested:
troubleshoot Noel's computer
08/04/2020
03:00 pm
Kevin Hsueh
Invoiced
Inv#: 029204
W37585
Onsite Nel Bangayan
Work Requested:
- install antivirus
07/01/2020
02:00 pm
Kevin Hsueh
Invoiced
Inv#: 029118
W37331
Onsite Gene Bangayan
Work Requested:
Deliver Genes workstation
03/26/2020
11:00 am
Kevin Hsueh
Invoiced
Inv#: 028892
W37292
Onsite Gene Bangayan
Work Requested:
Pickup Gene's Workstation and bring back to DSI to install new SSD (clone from original HDD).
03/11/2020
09:00 am
Elser Edward
Invoiced
Inv#: 028852
W37238
Onsite Gene Bangayan
Work Requested:
Deliver and install PSU. Check Server.
02/19/2020
09:00 am
Kevin Hsueh
Invoiced
Inv#: 028793
W37221
Onsite Gene Bangayan
Work Requested:
Install Server Battery
02/10/2020
08:00 am
Kevin Hsueh
Invoiced
Inv#: 028776
W37208
Onsite Gene Bangayan
Work Requested:
Troubleshoot Server
02/04/2020
10:00 am
Kevin Hsueh
Invoiced
Inv#: 028770
W37085
Remote Gene Bangayan
Work Requested:
Emails are down per Recie. Recie requested for DSI to check and resolve issue.
12/02/2019
03:21 pm
Kevin Hsueh
Invoiced
Inv#: 028650
W37043
Onsite Gene Bangayan
Work Requested:
Install new SSD and prep with Windows 10.
11/18/2019
09:30 am
Kevin Hsueh
Invoiced
Inv#: 028608
W36943
Onsite Gene Bangayan
Work Requested:
Troubleshoot workstation issue.
10/21/2019
03:30 pm
Kevin Hsueh
Invoiced
Inv#: 028532
W36935
Onsite Gene Bangayan
Work Requested:
Email and various other issues.
10/17/2019
01:30 pm
Chu Hsieh
Invoiced
Inv#: 028527
W36829
Onsite Gene Bangayan
Work Requested:
Troubleshoot Gene's Workstation Issues.
09/11/2019
11:00 am
Kevin Hsueh
Invoiced
Inv#: 028448
W36827
Onsite Gene Bangayan
Work Requested:
Install HDD on server. troubleshoot various issues
09/10/2019
03:42 pm
Kevin Hsueh
Invoiced
Inv#: 028444

Hourly Rates

Name Charge Code Rate ($)
After Hour Service 2026 DSIG.4080 220.00
Emergency Response 2026 DSIG.4079 300.00
JBMT - Installation & Configuration of Hosted Email Security JBMT.4006 0.00
JBMT - Migration from TZ300 to TZ370 Appliance JBMT.4005 0.00
Standard Service Hour Rate 2026 DSIG.4078 150.00
Warranty Service 2026 DSIG.4081 0.00

Contracts/Projects

Description Charge Code Month/Year Total Hours Total Hours Used Remaining Hours
Installation & Configuration of Hosted Email Security
JBMT.4006 3 0 3
Migration from TZ300 to TZ370 Appliance
JBMT.4005 3 0 3
Note: indicates as Active; indicates as Inactive; indicates as Shared Contract