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Netgear

Quick Stats

Contacts

Contracts/Projects

Hourly Rates

Notes

Notes

# Notes Date/Time Added Date/Time Modified
1 *** FRANCO November 10, 2004 at 3:52pm inquiry on the netgear gsm7312: case# 1094478 Tech support level 2 NATHAN January 8, 2003 at 2:51pm Case Number: 20973601 RMA: 20973601-56025 20973601 18885871907 option3, 1 FS70B23012274 July 16th FRANKLIN August 29, 2000 at 8:35am RMA# 1148744 Sent to: Trace Logix 3369 Democrat Rd. Memphis, TN 38118 KRIS Febuary 21, 2001 at 10:16am Called Netgear to recieve RMA # for 56k Modem Router.|

Work Order

# Customer
Work Requested
Scheduled Date/Time Technician Status

Contacts

Name Email Address Work Phone Mobile Phone Position
Tanya Brown (888)638-4327 (800)211-2069 RMA

Note: indicates as Primary Contact    indicates as Authorized Contact

Hourly Rates

Name Charge Code Rate ($)
After Hour Service 2026 DSIG.4080 220.00
Emergency Response 2026 DSIG.4079 300.00
Standard Service Hour Rate 2026 DSIG.4078 150.00
Warranty Service 2026 DSIG.4081 0.00

Contracts/Projects

Description Charge Code Month/Year Total Hours Total Hours Used Remaining Hours
Note: indicates as Active; indicates as Inactive; indicates as Shared Contract