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Type in the Company Name (or any part of the Company Name) and then select from the possible choices based on the text you've entered.

Company:

Hilton Grand Vacations Company (No Terms)

Phone 1:

1-671-648-7214

Address:

202 Hilton Road
Tumon, Guam
United States 96913

Quick Stats

Work Orders

Open 0

Invoiced 12

Closed 2

Void 4

Contacts

Contracts/Projects

Hourly Rates

Notes

Work Order

#		Customer Work Requested	Scheduled Date/Time	Technician	Status
W37145 View WO Open PDF	Onsite	Sho Hammond Work Requested: Install second maglock.	01/07/2020 09:30 am	Kevin Hsueh	Void
W36843 View WO Open PDF	Project Onsite	Sho Hammond Work Requested: Register all HGVC employees on Access Control PIN Pad.	09/13/2019 03:30 pm	Kevin Hsueh	Closed
W36830 View WO Open PDF	Onsite	Sho Hammond Work Requested: Access Control Project	09/11/2019 02:00 pm	Kevin Hsueh	Closed
W36426 View WO Open PDF	Onsite	Sho Hammond Work Requested: repair network line for jackpot machine	04/18/2019 09:30 am	Kevin Hsueh	Invoiced Inv#: 028025
W36335 View WO Open PDF	Onsite	Sho Hammond Work Requested: troubleshoot extension 123 registration issue at DFS Location	03/22/2019 03:30 pm	Kevin Hsueh	Invoiced Inv#: 027926
W36159 View WO Open PDF	Onsite	Yukiko Takaishi Work Requested: Install UPS units on Jackpot Gaming Workstations.	01/29/2019 09:00 am	Kevin Hsueh	Invoiced Inv#: 027798
W36136 View WO Open PDF	Remote	David Manglay Work Requested: Configure Extension 119 (originally for Yukiko) for Sho Hammond.	01/21/2019 12:45 pm	Kevin Hsueh	Invoiced Inv#: 027756
W36024 View WO Open PDF	Project Onsite	Yukiko Takaishi Work Requested: HGVC camera system		Jordan Gimmen	Void
W35999 View WO Open PDF	Project Onsite	Yukiko Takaishi Work Requested: HGVC Security System Project	12/07/2018 08:00 pm	Jordan Gimmen	Invoiced Inv#: 026449
W35869 View WO Open PDF	Project Onsite	Yukiko Takaishi Work Requested: Security system set up	11/14/2018 01:00 pm	Jordan Gimmen	Void
W35854 View WO Open PDF	Project Onsite	Yukiko Takaishi Work Requested: Set up security system	10/29/2018 01:30 pm	Jordan Gimmen	Invoiced Inv#: 026449
W35528 View WO Open PDF	Emergency Onsite	Patrick Guerin Work Requested: Troubleshoot network	08/01/2018 06:00 pm	Jordan Gimmen	Invoiced Inv#: 027279
W35523 View WO Open PDF	Onsite	Yukiko Takaishi Work Requested: Set up new laptop. Must have static IP address and network drives mapped.	08/01/2018 10:00 am	Jordan Gimmen	Invoiced Inv#: 027277
W35352 View WO Open PDF	Onsite	Yukiko Takaishi Work Requested: Review and adjust 3CX call flow	06/14/2018 02:30 pm	Jordan Gimmen	Invoiced Inv#: 027130
W35315 View WO Open PDF	Onsite	Yukiko Takaishi Work Requested: Troubleshoot TBG WiFi	05/31/2018 10:00 am	Jordan Gimmen	Invoiced Inv#: 027110
W35217 View WO Open PDF		Patrick Guerin Work Requested: Troubleshoot Internet with Patrick	05/03/2018 01:30 pm	Jordan Gimmen	Invoiced Inv#: 027027
W35206 View WO Open PDF		Yukiko Takaishi Work Requested: Troubleshoot game PCs	05/01/2018 01:30 pm	Jordan Gimmen	Invoiced Inv#: 027023
W35131 View WO Open PDF		Patrick Guerin Work Requested: Troubleshoot Polycom video conference device	04/16/2018 11:00 am	Jordan Gimmen	Void

Hourly Rates

Name	Charge Code	Rate ($)
After Hour Service 2026	DSIG.4080	220.00
Emergency Response 2026	DSIG.4079	300.00
Hilton Grand Vacations Club - Maglocks Install	HGVC.4006	0.00
Hilton Grand Vacations Club - Security System Proj	HGVC.4004	0.00
Standard Service Hour Rate 2026	DSIG.4078	150.00
Warranty Service 2026	DSIG.4081	0.00

Name	Email Address	Work Phone	Position
David Manglay	dmanglay2@hgvc.com	671-648-7118	Marketing Support Coordinator
Patrick Guerin	pguerin@hgvc.com	1-808-846-6020	Senior IT Manager
Sho Hammond
Sho Hammond	Sho.Hammond@hgv.com	671-648-7119