DSI WebApp

Hi,

New Customer New Work Order

Type in the Company Name (or any part of the Company Name) and then select from the possible choices based on the text you've entered.

Company:

Hilton Grand Vacations Company (No Terms)

Phone 1:

1-671-648-7214

Address:

202 Hilton Road
Tumon, Guam
United States 96913

Quick Stats

Work Orders

Open 0

Invoiced 12

Closed 2

Void 4

Contacts

Contracts/Projects

Hourly Rates

Notes

Work Order

#		Customer Work Requested	Scheduled Date/Time	Technician	Status
W37145 View WO Open PDF	Onsite	Sho Hammond Work Requested: Install second maglock.	01/07/2020 09:30 am	Kevin Hsueh	Void
W36843 View WO Open PDF	Project Onsite	Sho Hammond Work Requested: Register all HGVC employees on Access Control PIN Pad.	09/13/2019 03:30 pm	Kevin Hsueh	Closed
W36830 View WO Open PDF	Onsite	Sho Hammond Work Requested: Access Control Project	09/11/2019 02:00 pm	Kevin Hsueh	Closed
W36426 View WO Open PDF	Onsite	Sho Hammond Work Requested: repair network line for jackpot machine	04/18/2019 09:30 am	Kevin Hsueh	Invoiced Inv#: 028025
W36335 View WO Open PDF	Onsite	Sho Hammond Work Requested: troubleshoot extension 123 registration issue at DFS Location	03/22/2019 03:30 pm	Kevin Hsueh	Invoiced Inv#: 027926
W36159 View WO Open PDF	Onsite	Yukiko Takaishi Work Requested: Install UPS units on Jackpot Gaming Workstations.	01/29/2019 09:00 am	Kevin Hsueh	Invoiced Inv#: 027798
W36136 View WO Open PDF	Remote	David Manglay Work Requested: Configure Extension 119 (originally for Yukiko) for Sho Hammond.	01/21/2019 12:45 pm	Kevin Hsueh	Invoiced Inv#: 027756
W36024 View WO Open PDF	Project Onsite	Yukiko Takaishi Work Requested: HGVC camera system		Jordan Gimmen	Void
W35999 View WO Open PDF	Project Onsite	Yukiko Takaishi Work Requested: HGVC Security System Project	12/07/2018 08:00 pm	Jordan Gimmen	Invoiced Inv#: 026449
W35869 View WO Open PDF	Project Onsite	Yukiko Takaishi Work Requested: Security system set up	11/14/2018 01:00 pm	Jordan Gimmen	Void
W35854 View WO Open PDF	Project Onsite	Yukiko Takaishi Work Requested: Set up security system	10/29/2018 01:30 pm	Jordan Gimmen	Invoiced Inv#: 026449
W35528 View WO Open PDF	Emergency Onsite	Patrick Guerin Work Requested: Troubleshoot network	08/01/2018 06:00 pm	Jordan Gimmen	Invoiced Inv#: 027279
W35523 View WO Open PDF	Onsite	Yukiko Takaishi Work Requested: Set up new laptop. Must have static IP address and network drives mapped.	08/01/2018 10:00 am	Jordan Gimmen	Invoiced Inv#: 027277
W35352 View WO Open PDF	Onsite	Yukiko Takaishi Work Requested: Review and adjust 3CX call flow	06/14/2018 02:30 pm	Jordan Gimmen	Invoiced Inv#: 027130
W35315 View WO Open PDF	Onsite	Yukiko Takaishi Work Requested: Troubleshoot TBG WiFi	05/31/2018 10:00 am	Jordan Gimmen	Invoiced Inv#: 027110
W35217 View WO Open PDF		Patrick Guerin Work Requested: Troubleshoot Internet with Patrick	05/03/2018 01:30 pm	Jordan Gimmen	Invoiced Inv#: 027027
W35206 View WO Open PDF		Yukiko Takaishi Work Requested: Troubleshoot game PCs	05/01/2018 01:30 pm	Jordan Gimmen	Invoiced Inv#: 027023
W35131 View WO Open PDF		Patrick Guerin Work Requested: Troubleshoot Polycom video conference device	04/16/2018 11:00 am	Jordan Gimmen	Void

Name	Email Address	Work Phone	Position
David Manglay	dmanglay2@hgvc.com	671-648-7118	Marketing Support Coordinator
Patrick Guerin	pguerin@hgvc.com	1-808-846-6020	Senior IT Manager
Sho Hammond
Sho Hammond	Sho.Hammond@hgv.com	671-648-7119

Name	Charge Code	Rate ($)
After Hour Service 2026	DSIG.4080	220.00
Emergency Response 2026	DSIG.4079	300.00
Hilton Grand Vacations Club - Maglocks Install	HGVC.4006	0.00
Hilton Grand Vacations Club - Security System Proj	HGVC.4004	0.00
Standard Service Hour Rate 2026	DSIG.4078	150.00
Warranty Service 2026	DSIG.4081	0.00