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Office of the Attorney General (No Terms)
590 S. Marine Corps Drive ITC Building, Suite 901 
Tamuning,  GU 
1 96913

Quick Stats

Contacts

Contracts/Projects

Hourly Rates

Notes

Notes

# Notes Date/Time Added Date/Time Modified
1 *** FRANKLIN December 11, 2013 at 11:43am

Work Order

# Customer
Work Requested
Scheduled Date/Time Technician Status
W42505
Remote Lorino Osalla
Work Requested:
Troubleshoot 3CX Bridge
02/27/2026
02:30 pm
Kevin Hsueh
Closed
W42391
Remote Lorino Osalla
Work Requested:
Setup 3CX Bridge between Admin and CSED 3CX Systems
12/19/2025
03:00 pm
Kevin Hsueh
Closed
W42371
Service Contract
Inhouse
Jon Ilao
Work Requested:
- Digital signage installation.
12/04/2025
09:00 am
Sean Bacani
Closed
W42370
Service Contract
Inhouse
Peter Leon Guerrero
Work Requested:
- Digital signage installation.
12/09/2025
11:21 am
Sean Bacani
Void
W42366
Inhouse Jon Ilao
Work Requested:
LED Display Installation
12/04/2025
09:00 am
Kevin Hsueh
Closed
W42307
Onsite Lorino Osalla
Work Requested:
Upgrade OAG Admin 3CX to Version 20
11/03/2025
11:00 am
Kevin Hsueh
Closed
W41533
Onsite Frankie Palomo
Work Requested:
Troubleshoot 3CX Patton Gateway
10/23/2024
09:30 am
Kevin Hsueh
Invoiced
Inv#: 032376
W41464
Remote Vince Taitingfong
Work Requested:
Upgrade OAG-CSED 3CX to Version 20.
09/17/2024
03:00 pm
Kevin Hsueh
Invoiced
Inv#: 032319
W41429
Remote William Zayas
Work Requested:
3CX Version 20 Admin Training
08/27/2024
03:00 pm
Kevin Hsueh
Invoiced
Inv#: 032285
W41419
Onsite William Zayas
Work Requested:
OAG 3CX Phone System preparation for upgrade from Version 18 to Version 20.
08/23/2024
02:30 pm
Kevin Hsueh
Invoiced
Inv#: 032270
W41409
Remote William Zayas
Work Requested:
Troubleshoot 3CX. Per Will Zayas: No inbound or outbound calls.
08/16/2024
08:30 am
Kevin Hsueh
Invoiced
Inv#: 032260
W41376
Onsite William Zayas
Work Requested:
Troubleshoot 3CX IP Phone Provisioning Issue
07/31/2024
09:00 am
Kevin Hsueh
Invoiced
Inv#: 032233
W41146
Remote Vince Taitingfong
Work Requested:
Setup 3CX Phone System for OAG - Child Support Enforcement Division
04/17/2024
10:30 am
Kevin Hsueh
Invoiced
Inv#: 032012
W40628
Ref/PO#P236A04284
Onsite Vince Taitingfong
Work Requested:
Work with Vince on 3CX Phone System
09/19/2023
09:30 am
Kevin Hsueh
Invoiced
Inv#: 031579
W39327
Onsite Vince Taitingfong
Work Requested:
3CX Upgrade
04/29/2022
04:30 pm
Kevin Hsueh
Invoiced
Inv#: 030585
W36794
Onsite Peter Leon Guerrero
Work Requested:
Troubleshoot various 3CX issues
08/26/2019
09:00 am
Kevin Hsueh
Void

Contacts

Name Email Address Work Phone Mobile Phone Position
Brea D.F. Bailey Brea.Bailey@guamcse.net 671-475-3360 ext. 1015 Program Coordinator II
Charleen Lujan clujan@oagguam.corg 671-475-3360 ext 5435
Frankie Palomo frankielucky.palomo@guamcse.net 671-475-3360 ext 1025
Jon Ilao
Jon Ilao
Lorino Osalla LOsalla@oagguam.org
Lorino Osalla LOsalla@oagguam.org
Peter Leon Guerrero pleonguerrero@guamoag.org 671-475-3324
Raena San Nicolas notaryprogram@oagguam.org 671-475-3324 ext 5037 Notary Program
Royelle Mae S. Carter rcarter@oagguam.org 671-475-3324 ext 5038 Accountant I
Tianna Sarrosa tsarrosa@oagguam.org 671-475-3324 ext 5435 Buyer Supervisor
Vince Taitingfong vtaitingfong@oagguam.org 671-475-3360
William Zayas wzayas@oagguam.org
William Zayas wzayas@oagguam.org

Note: indicates as Primary Contact    indicates as Authorized Contact

Hourly Rates

Name Charge Code Rate ($)
After Hour Service 2026 DSIG.4080 220.00
Attorney General Office - 3CX Server Upgrade and Bridge AGAD.3005 0.00
Attorney General PO0006189 LED Display Installation AGAD.4007 0.00
Emergency Response 2026 DSIG.4079 300.00
On-Site Service 2025 AGCS.3003 150.00
PO0004785 - After Hour Service AGCS.3003 220.00
PO0004785 - Emergency Service AGCS.3003 300.00
PO0004785 - Onsite service AGCS.3003 150.00
Standard Service Hour Rate 2026 DSIG.4078 150.00
Warranty Service 2026 DSIG.4081 0.00

Contracts/Projects

Description Charge Code Month/Year Total Hours Total Hours Used Remaining Hours
3CX Server Upgrade and Bridge
AGAD.3005 4 1 3
Attorney General PO0006189 LED Display Installation
AGAD.4007 18 0 18
Note: indicates as Active; indicates as Inactive; indicates as Shared Contract


Last Updated by: Jessica Limo | 03/03/2020 04:37 am