| # | Customer Work Requested |
Scheduled Date/Time | Technician | Status | |
|---|---|---|---|---|---|
|
W42505
|
Remote |
Lorino Osalla
Work Requested: Troubleshoot 3CX Bridge |
02/27/2026 02:30 pm |
Kevin Hsueh |
Closed |
|
W42391
|
Remote |
Lorino Osalla
Work Requested: Setup 3CX Bridge between Admin and CSED 3CX Systems |
12/19/2025 03:00 pm |
Kevin Hsueh |
Closed |
|
W42371
|
Service Contract Inhouse |
Jon Ilao
Work Requested: - Digital signage installation. |
12/04/2025 09:00 am |
Sean Bacani |
Closed |
|
W42370
|
Service Contract Inhouse |
Peter Leon Guerrero
Work Requested: - Digital signage installation. |
12/09/2025 11:21 am |
Sean Bacani |
Void |
|
W42366
|
Inhouse |
Jon Ilao
Work Requested: LED Display Installation |
12/04/2025 09:00 am |
Kevin Hsueh |
Closed |
|
W42307
|
Onsite |
Lorino Osalla
Work Requested: Upgrade OAG Admin 3CX to Version 20 |
11/03/2025 11:00 am |
Kevin Hsueh |
Closed |
|
W41533
|
Onsite |
Frankie Palomo
Work Requested: Troubleshoot 3CX Patton Gateway |
10/23/2024 09:30 am |
Kevin Hsueh |
Invoiced Inv#: 032376 |
|
W41464
|
Remote |
Vince Taitingfong
Work Requested: Upgrade OAG-CSED 3CX to Version 20. |
09/17/2024 03:00 pm |
Kevin Hsueh |
Invoiced Inv#: 032319 |
|
W41429
|
Remote |
William Zayas
Work Requested: 3CX Version 20 Admin Training |
08/27/2024 03:00 pm |
Kevin Hsueh |
Invoiced Inv#: 032285 |
|
W41419
|
Onsite |
William Zayas
Work Requested: OAG 3CX Phone System preparation for upgrade from Version 18 to Version 20. |
08/23/2024 02:30 pm |
Kevin Hsueh |
Invoiced Inv#: 032270 |
|
W41409
|
Remote |
William Zayas
Work Requested: Troubleshoot 3CX. Per Will Zayas: No inbound or outbound calls. |
08/16/2024 08:30 am |
Kevin Hsueh |
Invoiced Inv#: 032260 |
|
W41376
|
Onsite |
William Zayas
Work Requested: Troubleshoot 3CX IP Phone Provisioning Issue |
07/31/2024 09:00 am |
Kevin Hsueh |
Invoiced Inv#: 032233 |
|
W41146
|
Remote |
Vince Taitingfong
Work Requested: Setup 3CX Phone System for OAG - Child Support Enforcement Division |
04/17/2024 10:30 am |
Kevin Hsueh |
Invoiced Inv#: 032012 |
|
W40628
Ref/PO#P236A04284 |
Onsite |
Vince Taitingfong
Work Requested: Work with Vince on 3CX Phone System |
09/19/2023 09:30 am |
Kevin Hsueh |
Invoiced Inv#: 031579 |
|
W39327
|
Onsite |
Vince Taitingfong
Work Requested: 3CX Upgrade |
04/29/2022 04:30 pm |
Kevin Hsueh |
Invoiced Inv#: 030585 |
|
W36794
|
Onsite |
Peter Leon Guerrero
Work Requested: Troubleshoot various 3CX issues |
08/26/2019 09:00 am |
Kevin Hsueh |
Void |
| Name | Email Address | Work Phone | Mobile Phone | Position | ||
|---|---|---|---|---|---|---|
| Brea D.F. Bailey | Brea.Bailey@guamcse.net | 671-475-3360 ext. 1015 | Program Coordinator II | |||
| Charleen Lujan | clujan@oagguam.corg | 671-475-3360 ext 5435 | ||||
| Frankie Palomo | frankielucky.palomo@guamcse.net | 671-475-3360 ext 1025 | ||||
| Jon Ilao | ||||||
| Jon Ilao | ||||||
| Lorino Osalla | LOsalla@oagguam.org | |||||
| Lorino Osalla | LOsalla@oagguam.org | |||||
| Peter Leon Guerrero | pleonguerrero@guamoag.org | 671-475-3324 | ||||
| Raena San Nicolas | notaryprogram@oagguam.org | 671-475-3324 ext 5037 | Notary Program | |||
| Royelle Mae S. Carter | rcarter@oagguam.org | 671-475-3324 ext 5038 | Accountant I | |||
| Tianna Sarrosa | tsarrosa@oagguam.org | 671-475-3324 ext 5435 | Buyer Supervisor | |||
| Vince Taitingfong | vtaitingfong@oagguam.org | 671-475-3360 | ||||
| William Zayas | wzayas@oagguam.org | |||||
| William Zayas | wzayas@oagguam.org |
| Description | Charge Code | Month/Year | Total Hours | Total Hours Used | Remaining Hours | |
|---|---|---|---|---|---|---|
| 3CX Server Upgrade and Bridge | AGAD.3005 | 4 | 1 | 3 | ||
| Attorney General PO0006189 LED Display Installation | AGAD.4007 | 18 | 0 | 18 |
