[][
Customer
Work Orders
Timesheet
Opportunities
Tasks
Tracking
Settings
Sign Out
Hi,
S
S
Sign Out
Customers
Work Orders
New Work Order
TBS
0
Unassigned
12
My Work Orders
Open
0
Pending Close-out
0
Invoiced
4
Closed
5
All Open Work Orders
Open
37
Pending Close-out
0
Rejected
0
For Approval
0
For Invoicing
34
Invoiced/Closed
Invoiced
3565
Closed
3533
Void
477
Search/Report
Timesheet
Settings
Default View
Standard Rates
Admin Settings
Notification Settings
Charge Code Settings
Sign out
New Customer
New Work Order
Type in the Company Name (or any part of the Company Name) and then select from the possible choices based on the text you've entered.
Submit
Cancel
Company:
Office of the Attorney General
(No Terms)
Phone 1:
(671)475-3324
Address:
590 S. Marine Corps Drive ITC Building, Suite 901
Tamuning, GU
1 96913
Website:
www.guamag.org
Quick Stats
Work Orders
16
Open
0
Invoiced
9
Closed
5
Void
2
Contacts
14
Contracts/Projects
2
Hourly Rates
10
Notes
1
Notes
#
Notes
Date/Time Added
Date/Time Modified
1
*** FRANKLIN December 11, 2013 at 11:43am
Edit Details
Work Order
#
Customer
Work Requested
Scheduled Date/Time
Technician
Status
W42505
View WO
Open PDF
Remote
Lorino Osalla
Work Requested:
Troubleshoot 3CX Bridge
02/27/2026
02:30 pm
Kevin Hsueh
Closed
W42391
View WO
Open PDF
Remote
Lorino Osalla
Work Requested:
Setup 3CX Bridge between Admin and CSED 3CX Systems
12/19/2025
03:00 pm
Kevin Hsueh
Closed
W42371
View WO
Open PDF
Service Contract
Inhouse
Jon Ilao
Work Requested:
- Digital signage installation.
12/04/2025
09:00 am
Sean Bacani
Closed
W42370
View WO
Open PDF
Service Contract
Inhouse
Peter Leon Guerrero
Work Requested:
- Digital signage installation.
12/09/2025
11:21 am
Sean Bacani
Void
W42366
View WO
Open PDF
Inhouse
Jon Ilao
Work Requested:
LED Display Installation
12/04/2025
09:00 am
Kevin Hsueh
Closed
W42307
View WO
Open PDF
Onsite
Lorino Osalla
Work Requested:
Upgrade OAG Admin 3CX to Version 20
11/03/2025
11:00 am
Kevin Hsueh
Closed
W41533
View WO
Open PDF
Onsite
Frankie Palomo
Work Requested:
Troubleshoot 3CX Patton Gateway
10/23/2024
09:30 am
Kevin Hsueh
Invoiced
Inv#: 032376
W41464
View WO
Open PDF
Remote
Vince Taitingfong
Work Requested:
Upgrade OAG-CSED 3CX to Version 20.
09/17/2024
03:00 pm
Kevin Hsueh
Invoiced
Inv#: 032319
W41429
View WO
Open PDF
Remote
William Zayas
Work Requested:
3CX Version 20 Admin Training
08/27/2024
03:00 pm
Kevin Hsueh
Invoiced
Inv#: 032285
W41419
View WO
Open PDF
Onsite
William Zayas
Work Requested:
OAG 3CX Phone System preparation for upgrade from Version 18 to Version 20.
08/23/2024
02:30 pm
Kevin Hsueh
Invoiced
Inv#: 032270
W41409
View WO
Open PDF
Remote
William Zayas
Work Requested:
Troubleshoot 3CX. Per Will Zayas: No inbound or outbound calls.
08/16/2024
08:30 am
Kevin Hsueh
Invoiced
Inv#: 032260
W41376
View WO
Open PDF
Onsite
William Zayas
Work Requested:
Troubleshoot 3CX IP Phone Provisioning Issue
07/31/2024
09:00 am
Kevin Hsueh
Invoiced
Inv#: 032233
W41146
View WO
Open PDF
Remote
Vince Taitingfong
Work Requested:
Setup 3CX Phone System for OAG - Child Support Enforcement Division
04/17/2024
10:30 am
Kevin Hsueh
Invoiced
Inv#: 032012
W40628
Ref/PO#P236A04284
View WO
Open PDF
Onsite
Vince Taitingfong
Work Requested:
Work with Vince on 3CX Phone System
09/19/2023
09:30 am
Kevin Hsueh
Invoiced
Inv#: 031579
W39327
View WO
Open PDF
Onsite
Vince Taitingfong
Work Requested:
3CX Upgrade
04/29/2022
04:30 pm
Kevin Hsueh
Invoiced
Inv#: 030585
W36794
View WO
Open PDF
Onsite
Peter Leon Guerrero
Work Requested:
Troubleshoot various 3CX issues
08/26/2019
09:00 am
Kevin Hsueh
Void
Contacts
Name
Email Address
Work Phone
Mobile Phone
Position
Brea D.F. Bailey
Brea.Bailey@guamcse.net
671-475-3360
ext. 1015
Program Coordinator II
Charleen Lujan
clujan@oagguam.corg
671-475-3360 ext 5435
Frankie Palomo
frankielucky.palomo@guamcse.net
671-475-3360 ext 1025
Jon Ilao
Jon Ilao
Lorino Osalla
LOsalla@oagguam.org
Lorino Osalla
LOsalla@oagguam.org
Peter Leon Guerrero
pleonguerrero@guamoag.org
671-475-3324
Raena San Nicolas
notaryprogram@oagguam.org
671-475-3324 ext 5037
Notary Program
Royelle Mae S. Carter
rcarter@oagguam.org
671-475-3324 ext 5038
Accountant I
Tianna Sarrosa
tsarrosa@oagguam.org
671-475-3324 ext 5435
Buyer Supervisor
Vince Taitingfong
vtaitingfong@oagguam.org
671-475-3360
William Zayas
wzayas@oagguam.org
William Zayas
wzayas@oagguam.org
Note:
indicates as Primary Contact
indicates as Authorized Contact
Hourly Rates
Name
Charge Code
Rate ($)
After Hour Service 2026
DSIG.4080
220.00
Attorney General Office - 3CX Server Upgrade and Bridge
AGAD.3005
0.00
Attorney General PO0006189 LED Display Installation
AGAD.4007
0.00
Emergency Response 2026
DSIG.4079
300.00
On-Site Service 2025
AGCS.3003
150.00
PO0004785 - After Hour Service
AGCS.3003
220.00
PO0004785 - Emergency Service
AGCS.3003
300.00
PO0004785 - Onsite service
AGCS.3003
150.00
Standard Service Hour Rate 2026
DSIG.4078
150.00
Warranty Service 2026
DSIG.4081
0.00
Contracts/Projects
Description
Charge Code
Month/Year
Total Hours
Total Hours Used
Remaining Hours
3CX Server Upgrade and Bridge
AGAD.3005
4
1
3
Attorney General PO0006189 LED Display Installation
AGAD.4007
18
0
18
Note:
indicates as Active;
indicates as Inactive;
indicates as Shared Contract
Last Updated by: Jessica Limo | 03/03/2020 04:37 am