| # | Notes | Date/Time Added | Date/Time Modified |
|---|
| # | Customer Work Requested |
Scheduled Date/Time | Technician | Status | |
|---|---|---|---|---|---|
|
W41607
|
Remote |
Valerie Camacho
Work Requested: Upgrade 3CX to Version 20 |
12/05/2024 09:30 am |
Kevin Hsueh |
Invoiced Inv#: 032452 |
|
W41388
|
Remote |
Valerie Camacho
Work Requested: Troubleshoot 3CX Phone System. Per Valerie, no inbound or outbound calls. |
08/06/2024 02:30 pm |
Kevin Hsueh |
Invoiced Inv#: 032244 |
|
W40748
|
Remote |
Valerie Camacho
Work Requested: Troubleshoot various 3CX Phone System issues. |
10/27/2023 03:35 pm |
Kevin Hsueh |
Invoiced Inv#: 031674 |
|
W40525
|
Onsite |
Rose Aquino
Work Requested: Troubleshoot 3CX Phone System |
08/08/2023 09:30 am |
Kevin Hsueh |
Invoiced Inv#: 031490 |
|
W39714
|
Onsite |
Rose Aquino
Work Requested: Work Requested: Spa Phones - Access to make outside Calls (DPHSS Requirements), Cell Phone 3CX Setup, Programming of new Accounting staff's desk phone |
09/02/2022 01:30 pm |
Kevin Hsueh |
Invoiced Inv#: 030802 |
|
W39354
|
Onsite |
Rose Aquino
Work Requested: Setup 4 new IP Phones. Create 3CX Extensions as needed. |
05/09/2022 02:00 pm |
Kevin Hsueh |
Invoiced Inv#: 030598 |
|
W39315
|
Remote |
Rose Aquino
Work Requested: Work with GTA to troubelshoot Fortinet Firewall. 3CX one way audio issues |
04/25/2022 02:00 pm |
Kevin Hsueh |
Invoiced Inv#: 030569 |
|
W39262
|
Onsite |
Rose Aquino
Work Requested: Setup and provision 2 new IP Phones. Troubleshoot extension 136 issues. |
04/04/2022 09:30 am |
Kevin Hsueh |
Invoiced Inv#: 030521 |
|
W39129
|
Onsite |
Rose Aquino
Work Requested: Site survey to install 3CX IP Phone in Spa area. |
02/10/2022 09:30 am |
Kevin Hsueh |
Invoiced Inv#: 030412 |
|
W39053
|
Onsite |
Rose Aquino
Work Requested: Upgrade 3CX to version 18 |
01/06/2022 09:00 am |
Kevin Hsueh |
Invoiced Inv#: 030343 |
|
W38999
|
Onsite |
Rose Aquino
Work Requested: Configure new cordless IP Phone and Base. |
12/15/2021 01:30 pm |
Kevin Hsueh |
Invoiced Inv#: 030297 |
|
W38816
|
Onsite |
Rose Aquino
Work Requested: Troubleshoot W52 Base (IP: 10.0.0.103). Locate W52 Base that Extension 136 is registered to. |
10/06/2021 09:30 am |
Kevin Hsueh |
Invoiced Inv#: 030144 |
|
W38802
|
Remote |
Jetan Sahni
Work Requested: Update 3CX Phone System Configuration |
09/29/2021 09:30 am |
Kevin Hsueh |
Invoiced Inv#: 030138 |
|
W38101
|
Onsite |
Jetan Sahni
Work Requested: Provision 6 IP Phones at Onward Mangilao Golf Course. |
12/08/2020 01:30 pm |
Kevin Hsueh |
Invoiced Inv#: 029478 |
| Name | Email Address | Work Phone | Mobile Phone | Position | ||
|---|---|---|---|---|---|---|
| Accounts Payable | ap@onwardgolfguam.com | 671-734-1111 | ||||
| Jetan Sahni | jetans@onwardguam.com | 1-671-647-7777 | 1-671-727-3714 | |||
| Marie Pontemayor | marie@onwardguam.onmicrosoft.com | 671-647-7777 | Accounting Supervisor | |||
| Rose Aquino | hr.mgc@onwardguam.com | |||||
| Valerie Camacho | vcamacho@onwardgolfguam.com | |||||
| Valerie Camacho | vcamacho@onwardgolfguam.com |
| Name | Charge Code | Rate ($) | |
|---|---|---|---|
| After Hour Service 2026 | DSIG.4080 | 220.00 | |
| Emergency Response 2026 | DSIG.4079 | 300.00 | |
| Standard Service Hour Rate 2026 | DSIG.4078 | 150.00 | |
| Warranty Service 2026 | DSIG.4081 | 0.00 |
| Description | Charge Code | Month/Year | Total Hours | Total Hours Used | Remaining Hours |
|---|
