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Equatorial Manufactory, Inc.
1-671-649-4527
P.O. Box 8844  
Tamuning,  Guam 
United States 96931
gavin@emiglass.com

Quick Stats

Work Orders

55
Open 0
Invoiced 48
Closed 2
Void 5

Contacts

11

Contracts/Projects

1

Hourly Rates

6

Notes

0

Notes

# Notes Date/Time Added Date/Time Modified

Work Order

# Customer
Work Requested		 Scheduled Date/Time Technician Status
W42214
View WO Open PDF
Onsite Linda Kasio
Work Requested:
Deliver and setup Dell workstation for Accounting (ACCPAC) 		09/23/2025
03:30 pm 		Sean Bacani
 Invoiced
Inv#: 033066
W42195
View WO Open PDF
Onsite Linda Kasio
Work Requested:
1. Troubleshoot Benny’s workstation. -MS Office Issue -Setup Microsoft Chinese Language Pack 2. Troubleshoot Accounting Workstation -Workstation does not turn on. 		09/17/2025
09:30 am 		Sean Bacani
 Invoiced
Inv#: 033056
W42178
View WO Open PDF
Onsite Linda Kasio
Work Requested:
Check Ricky’s workstation Date & Time issues. 		09/11/2025
11:00 am 		Sean Bacani
 Invoiced
Inv#: 033043
W42134
View WO Open PDF
Onsite Linda Kasio
Work Requested:
Xerox installed new printer. New printer needs to be installed on workstations 		08/26/2025
01:30 pm 		Sean Bacani
 Invoiced
Inv#: 033015
W42131
View WO Open PDF
Onsite Linda Kasio
Work Requested:
Troubleshoot Lucy's Workstation MS Office issue. Previously work on W42125 (8/22/2025) 		08/26/2025
09:00 am 		Sean Bacani
 Closed
W42126
View WO Open PDF
Onsite Linda Kasio
Work Requested:
Troubleshoot Lucy workstation 		08/22/2025
09:00 am 		Kevin Hsueh
 Invoiced
Inv#: 032994
W42125
View WO Open PDF
Onsite Linda Kasio
Work Requested:
Troubleshoot Lucy workstation 		08/22/2025
09:00 am 		Kevin Hsueh
 Void
W41966
View WO Open PDF
Remote Linda Kasio
Work Requested:
Troubleshoot Email access. Linda advised she receives a message that email access is blocked. 		06/12/2025
03:30 pm 		Kevin Hsueh
 Invoiced
Inv#: 032836
W41913
View WO Open PDF
Onsite Linda Kasio
Work Requested:
Deliver and setup 3 new Monitors 		05/13/2025
10:00 am 		Kevin Hsueh
 Invoiced
Inv#: 032771
W41903
View WO Open PDF
Onsite Linda Kasio
Work Requested:
Deliver and setup new Lenovo workstations 		05/07/2025
09:30 am 		Kevin Hsueh
 Invoiced
Inv#: 032763
W41867
View WO Open PDF
Onsite Lucy
Work Requested:
Troubleshoot printing issues 		04/17/2025
02:00 pm 		Kevin Hsueh
 Invoiced
Inv#: 032707
W41832
View WO Open PDF
Onsite Linda Kasio
Work Requested:
Troubleshoot Lucy's workstation. 		04/03/2025
09:00 am 		Kevin Hsueh
 Invoiced
Inv#: 032962
W41759
View WO Open PDF
Onsite Linda Kasio
Work Requested:
Troubleshoot ePOS and workstation issues. 		03/03/2025
09:00 am 		Kevin Hsueh
 Invoiced
Inv#: 032612
W41683
View WO Open PDF
Onsite Linda Kasio
Work Requested:
Troubleshoot Accounting Workstation 		01/27/2025
10:40 am 		Kevin Hsueh
 Invoiced
Inv#: 032539
W41590
View WO Open PDF
Onsite Lucy
Work Requested:
Troubleshoot Lucy's network connection 		11/22/2024
09:30 am 		Kevin Hsueh
 Invoiced
Inv#: 032426
W41526
View WO Open PDF
Onsite Linda Kasio
Work Requested:
Troubleshoot Ticket Printing Workstation 		10/17/2024
09:30 am 		Kevin Hsueh
 Invoiced
Inv#: 032370
W41513
View WO Open PDF
Onsite Linda Kasio
Work Requested:
Troubleshoot internet/network issues 		10/11/2024
02:00 pm 		Kevin Hsueh
 Invoiced
Inv#: 032361
W41324
View WO Open PDF
Inhouse Cynthia Moises
Work Requested:
Troubleshoot hard drive. Nothing is shown on the monitor when it is on. 		07/08/2024
04:17 pm 		Kevin Hsueh
 Invoiced
Inv#: 032195
W41284
View WO Open PDF
Onsite Linda Kasio
Work Requested:
Troubleshoot Email Issues (GoDaddy Hosted) 		06/18/2024
09:00 am 		Kevin Hsueh
 Invoiced
Inv#: 032154
W41259
View WO Open PDF
Onsite Linda Kasio
Work Requested:
Troubleshoot GoDaddy Email Issues 		06/07/2024
09:00 am 		Kevin Hsueh
 Invoiced
Inv#: 032138
W41071
View WO Open PDF
Onsite Linda Kasio
Work Requested:
Deliver and setup RB's workstation. 		03/12/2024
02:00 pm 		Bryant Bagiac
 Invoiced
Inv#: 031940
W41044
View WO Open PDF
Onsite Linda Kasio
Work Requested:
Deliver and setup RB's workstation 		03/05/2024
09:00 am 		Kevin Hsueh
 Invoiced
Inv#: 031941
W41017
View WO Open PDF
Inhouse Linda Kasio
Work Requested:
Install new SSD on Dell Optiplex 380. Install Windows 7 Pro. 		02/26/2024
01:00 pm 		Kevin Hsueh
 Invoiced
Inv#: 031910
W41008
View WO Open PDF
Onsite Linda Kasio
Work Requested:
Troubleshoot RBs workstation. 		02/22/2024
01:54 pm 		Kevin Hsueh
 Invoiced
Inv#: 031883
W40815
View WO Open PDF
Onsite RB
Work Requested:
Troubleshoot RB's workstation 		11/27/2023
10:30 am 		Kevin Hsueh
 Invoiced
Inv#: 031712
W40692
View WO Open PDF
Onsite Linda Kasio
Work Requested:
Troubleshoot Server/Network 		10/11/2023
12:30 pm 		Kevin Hsueh
 Invoiced
Inv#: 031623
W40616
View WO Open PDF
Onsite Linda Kasio
Work Requested:
Gain access to EMI GoDaddy account. Create new email account for Benny. 		09/12/2023
02:00 pm 		Kevin Hsueh
 Invoiced
Inv#: 031560
W40469
View WO Open PDF
Onsite Linda Kasio
Work Requested:
Troubleshoot Ricky's workstation 		07/12/2023
10:00 am 		Kevin Hsueh
 Invoiced
Inv#: 031438
W40454
View WO Open PDF
Inhouse Benny Ng
Work Requested:
Extract EMIEST software from Benny's old Dell workstation 		07/05/2023
10:42 am 		Bryant Bagiac
 Invoiced
Inv#: 031430
W40452
View WO Open PDF
Onsite Benny Ng
Work Requested:
Troubleshoot Benny's workstation and network connection 		07/05/2023
09:00 am 		Bryant Bagiac
 Invoiced
Inv#: 031428
W40432
View WO Open PDF
Onsite Linda Kasio
Work Requested:
Troubleshoot RB's workstation 		06/27/2023
02:00 pm 		Bryant Bagiac
 Invoiced
Inv#: 031417
W40420
View WO Open PDF
Onsite Linda Kasio
Work Requested:
Troubleshoot Network 		06/21/2023
09:30 am 		Kevin Hsueh
 Invoiced
Inv#: 031395
W40336
View WO Open PDF
Onsite Linda Kasio
Work Requested:
Deliver and install new APC UPS 		05/10/2023
02:00 pm 		Kevin Hsueh
 Invoiced
Inv#: 031319
W40304
View WO Open PDF
Onsite Linda Kasio
Work Requested:
Troubleshoot Network and Server. Per Linda Kasio, network and server drops randomly. 		04/28/2023
02:00 pm 		Kevin Hsueh
 Invoiced
Inv#: 031299
W40247
View WO Open PDF
Onsite RB
Work Requested:
Troubleshoot RB's workstation. 		04/05/2023
01:30 pm 		Kevin Hsueh
 Invoiced
Inv#: 031233
W40116
View WO Open PDF
Onsite Benny Ng
Work Requested:
Troubleshoot Accounting Office Issues 		02/15/2023
04:00 pm 		Kevin Hsueh
 Void
W40098
View WO Open PDF
Onsite Benny Ng
Work Requested:
Troubleshoot Xerox printing issues 		02/09/2023
09:00 am 		Kevin Hsueh
 Void
W40072
View WO Open PDF
Onsite Benny Ng
Work Requested:
setup workstation for Benny 		01/31/2023
02:00 pm 		Kevin Hsueh
 Invoiced
Inv#: 031091
W40061
View WO Open PDF
Onsite Benny Ng
Work Requested:
Troubleshoot workstation and server. 		01/27/2023
10:00 am 		Kevin Hsueh
 Void
W39936
View WO Open PDF
Onsite Benny Ng
Work Requested:
Troubleshoot Internet/Network. Internet/Network down. 		12/05/2022
02:30 pm 		Kevin Hsueh
 Invoiced
Inv#: 030963
W39112
View WO Open PDF
Inhouse Cynthia Moises
Work Requested:
Troubleshoot ACPACC Workstation. NOTE: Workstation CD Drive plastic casing was damaged when system was dropped off. 		01/31/2022
04:16 pm 		Kevin Hsueh
 Invoiced
Inv#: 030400
W36214
View WO Open PDF
Service Contract
Onsite 		Cleo Canales
Work Requested:
Troubleshoot Various Issues. 		02/19/2019
02:00 pm 		Kevin Hsueh
 Closed
W36121
View WO Open PDF
Service Contract
Remote 		Cleo Canales
Work Requested:
New account for new employee named Chat (Chat@emiglass.com) created by Rexman. Service request to mirror Chat@emiglass.com access rights with Cleo's access rights. 		01/15/2019
02:00 pm 		Kevin Hsueh
 Invoiced
Inv#: 027689
W35792
View WO Open PDF
Onsite Cleo Canales
Work Requested:
Assist in locating Archived email 		10/12/2018
02:00 pm 		Jordan Gimmen
 Invoiced
Inv#: 027418
W35416
View WO Open PDF
Service Contract
Onsite 		Cleo Canales
Work Requested:
Troubleshoot server - beeping heard in server room 		07/05/2018
12:00 pm 		Jordan Gimmen
 Invoiced
Inv#: 027147
W35264
View WO Open PDF
Service Contract
Cleo Canales
Work Requested:
Troubleshoot Workstation 		05/15/2018
10:00 am 		Kevin Hsueh
 Invoiced
Inv#: 026960
W35235
View WO Open PDF
Service Contract
Cleo Canales
Work Requested:
Troubleshoot VPN issues. 		05/08/2018
03:00 pm 		Kevin Hsueh
 Invoiced
Inv#: 026960
W35228
View WO Open PDF
Service Contract
Cleo Canales
Work Requested:
Troubleshoot internet issues 		05/08/2018
03:30 pm 		Kevin Hsueh
 Void
W35219
View WO Open PDF
Service Contract
Cleo Canales
Work Requested:
Troubleshoot Workstation. 		05/03/2018
02:00 pm 		Kevin Hsueh
 Invoiced
Inv#: 026960
W35185
View WO Open PDF
Service Contract
Inhouse 		Cleo Canales
Work Requested:
REMOTE SUPPORT: Troubleshoot HDD error message seen on screen. 		04/25/2018
09:00 am 		Kevin Hsueh
 Invoiced
Inv#: 026885
W35133
View WO Open PDF
Service Contract
Cleo Canales
Work Requested:
Setup workstation 		04/16/2018
11:00 am 		Kevin Hsueh
 Invoiced
Inv#: 026885
W35071
View WO Open PDF
Service Contract
Inhouse 		Cleo Canales
Work Requested:
Troubleshoot 2 workstations 		03/30/2018
03:30 pm 		Kevin Hsueh
 Invoiced
Inv#: 026885
W35070
View WO Open PDF
Service Contract
Cleo Canales
Work Requested:
Troubleshoot workstation 		03/30/2018
03:00 pm 		Kevin Hsueh
 Invoiced
Inv#: 026915
W35037
View WO Open PDF
Service Contract
Cleo Canales
Work Requested:
Troubleshoot Network Issue 		03/23/2018
10:00 am 		Kevin Hsueh
 Invoiced
Inv#: 026815
W35014
View WO Open PDF
Service Contract
Cleo Canales
Work Requested:
Troubleshoot Network Issue 		03/19/2018
09:30 am 		Kevin Hsueh
 Invoiced
Inv#: 026815

Contacts

Name Email Address Work Phone Mobile Phone Position
Benny Ng bkng@guam.net
Benny Ng bkng@guam.net
Cleo Canales cleoc@emiglass.com 1-671-649-4527 Secretary
Cynthia Moises cy@emiglass.com 671-646-7974 Accounts Payable
Gavin Ng gavin@emiglass.com 671-649-4527 671-486-7181 Operations Manager
Linda Kasio Linda@emiw.net
Linda Kasio Linda@emiw.net
Lucy
Lucy
RB
RB
Note: indicates as Primary Contact    indicates as Authorized Contact

Hourly Rates

Name Charge Code Rate ($)
After Hour Service 2026 DSIG.4080 220.00
Emergency Response 2026 DSIG.4079 300.00
EMI - 1TB Hard Drive Install EMI0.4002 0.00
Standard Service 2025 DSIG.4074 150.00
Standard Service Hour Rate 2026 DSIG.4078 150.00
Warranty Service 2026 DSIG.4081 0.00

Contracts/Projects

Description Charge Code Month/Year Total Hours Total Hours Used Remaining Hours
1TB Hard Drive Install
EMI0.4002 3 0 3
Note: indicates as Active; indicates as Inactive; indicates as Shared Contract

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