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Alpha Insurers (No Terms)
123 Archbishop Flores Street  
Hagatna,  Guam  
Guam 96910

Quick Stats

Contacts

Contracts/Projects

Hourly Rates

Notes

Notes

# Notes Date/Time Added Date/Time Modified
1 *** FRANKLIN May 14, 2004 at 4:24pm 19 lines total with Dededo and Hagatna, 14 lines hagatna only JESSICA October 26, 1999 at 4:09pm They are located west of the BOH Teller Entrance in Hagatna

Work Order

# Customer
Work Requested
Scheduled Date/Time Technician Status
W41608
Remote Austin Cajigal
Work Requested:
Upgrade 3CX to Version 20
12/05/2024
03:00 pm
Kevin Hsueh
Invoiced
Inv#: 032453
W40271
Onsite Alvin Nacu
Work Requested:
Troubleshoot 3CX Licensing Issue
04/14/2023
10:30 am
Kevin Hsueh
Invoiced
Inv#: 031247
W37649
Project
Onsite
Joseph Hsiao
Work Requested:
3cx
07/24/2020
10:00 am
Kevin Hsueh
Void
W37640
Project
Onsite
Jeffrey Hsiao
Work Requested:
Onsite to assist with any issues related to 3CX cutover
07/20/2020
08:30 am
Kevin Hsueh
Closed
W37639
Project
Onsite
Jeffrey Hsiao
Work Requested:
Deploy IP Phones. Cutover to 3CX.
07/19/2020
10:00 am
Kevin Hsueh
Closed
W37584
Project
Onsite
Jeffrey Hsiao
Work Requested:
Provision all IP Phones
06/27/2020
09:00 am
Kevin Hsueh
Closed
W37577
Project
Onsite
Jeffrey Hsiao
Work Requested:
Deploy Patton GW. Test with PDS PRI.
06/25/2020
05:00 pm
Kevin Hsueh
Closed
W37557
Project
Onsite
Jeffrey Hsiao
Work Requested:
Record 3CX AA Greetings
06/22/2020
09:30 am
Kevin Hsueh
Void
W37552
Project
Onsite
Joseph Hsiao
Work Requested:
- Record 3CX AA messages
06/22/2020
09:30 am
Kevin Hsueh
Void
W37484
Project
Onsite
Jeffrey Hsiao
Work Requested:
Conduct 3CX Admin Training.
06/08/2020
10:00 am
Kevin Hsueh
Closed
W37462
Project
Onsite
Jeffrey Hsiao
Work Requested:
3CX User Training
06/01/2020
08:30 am
Kevin Hsueh
Closed
W37455
Project
Onsite
Jeffrey Hsiao
Work Requested:
Conduct 3CX user training
05/28/2020
09:30 am
Kevin Hsueh
Closed
W37432
Project
Remote
Jeffrey Hsiao
Work Requested:
Install 3CX Phone System and configure settings.
05/20/2020
10:00 am
Kevin Hsueh
Closed
W37253
Project
Onsite
Jeffrey Hsiao
Work Requested:
Deliver Yealilnk IP Phones
02/24/2020
10:00 am
Kevin Hsueh
Closed
W36583
Project
Onsite
Jeffrey Hsiao
Work Requested:
Deliver and setup SonicWALL TZ350.
06/07/2019
08:00 am
Kevin Hsueh
Closed

Contacts

Name Email Address Work Phone Mobile Phone Position
Aleah Simbahan asimbahan@aiguam.com 671-477-8701 ext. 302 Commercial Lines Representative
Alvin Nacu anacu@aiguam.com 671-477-8701 ext. 802 IT Admin
Austin Cajigal acajigal@aiguam.com
Austin Cajigal acajigal@aiguam.com
Cora Marucut cmarucut@aiguam.com 671-477-8701 ext. 101 Personal Lines Hagatna Branch Supervisor
Dasha Garcia dgarcia@aiguam.com 671-477-8701 ext 304 Commercial Lines Representative
Jeffrey Hsiao jhsiao@aiguam.com (671) 477-8701 CEO
Joseph Hsiao imelda@alphainsurers.com (671)472-8804 (671)472-8805
Vess Vinca nvinca@aiguam.com 671-477-8701 ext. 202 Home Insurance Supervisor (Hagatna Branch)

Note: indicates as Primary Contact    indicates as Authorized Contact

Hourly Rates

Name Charge Code Rate ($)
After Hour Service 2026 DSIG.4080 220.00
Alpha Insurers - 3CX Project ALPH.3001 0.00
Alpha Insurers - SonicWall Config ALPH.4003 0.00
Emergency Response 2026 DSIG.4079 300.00
Standard Service Hour Rate 2026 DSIG.4078 150.00
Warranty Service 2026 DSIG.4081 0.00

Contracts/Projects

Description Charge Code Month/Year Total Hours Total Hours Used Remaining Hours
Note: indicates as Active; indicates as Inactive; indicates as Shared Contract


Last Updated by: Jessica Limo | 10/23/2020 12:11 am