| # | Notes | Date/Time Added | Date/Time Modified |
|---|
| # | Customer Work Requested |
Scheduled Date/Time | Technician | Status | |
|---|---|---|---|---|---|
|
W42610
|
Service Contract Onsite |
Vanessa Santos-Pinkney
Work Requested: Troubleshoot server and network |
04/17/2026 01:44 pm |
Kevin Hsueh |
Submitted for Invoicing |
|
W42529
|
Service Contract Remote |
Vanessa Santos-Pinkney
Work Requested: Add Emiline to Intak distribution group. Troubleshoot Vanessa Timeslips issue. |
03/10/2026 02:30 pm |
Kevin Hsueh |
Closed |
|
W42520
|
Service Contract Onsite |
Vanessa Santos-Pinkney
Work Requested: Setup workstation for new employee |
03/06/2026 09:00 am |
Kevin Hsueh |
Closed |
|
W42480
|
Service Contract Onsite |
Vanessa Santos-Pinkney
Work Requested: Setup Vanessa in Sureta's old office |
02/18/2026 09:00 am |
Kevin Hsueh |
Closed |
|
W42401
|
Service Contract Remote |
Vanessa Santos-Pinkney
Work Requested: Server/Network running slow |
01/13/2026 10:00 am |
Kevin Hsueh |
Closed |
|
W42373
|
Service Contract Onsite |
Vanessa Santos-Pinkney
Work Requested: Check Extension 100 IP Phone Time. Setup Mitch email on his mobile phone. |
12/09/2025 02:12 pm |
Kevin Hsueh |
Closed |
|
W42332
|
Service Contract Remote |
Vanessa Santos-Pinkney
Work Requested: Reissue/Rekey SSL Certificate for remote.ttalaw.net |
11/17/2025 09:30 am |
Kevin Hsueh |
Closed |
|
W42278
|
Service Contract Remote |
Vanessa Santos-Pinkney
Work Requested: Correct time settings on IP Phones for extensions 101, 102, and 106 |
10/20/2025 03:30 pm |
Kevin Hsueh |
Closed |
|
W42256
|
Service Contract Remote |
Vanessa Santos-Pinkney
Work Requested: install and activate SonicWall license |
10/07/2025 09:30 am |
Chu Hsieh |
Closed |
|
W42076
|
Service Contract Onsite |
Todd Thompson
Work Requested: Troubleshoot Todd's SonicWALL JunkStore access issues |
07/31/2025 03:30 pm |
Kevin Hsueh |
Void |
|
W42045
|
Service Contract Onsite |
Vanessa Santos-Pinkney
Work Requested: Server stuck on Applying Computer settings. |
07/22/2025 02:30 pm |
Chu Hsieh |
Closed |
|
W42043
|
Service Contract Onsite |
Vanessa Santos-Pinkney
Work Requested: Vanessa reported no internet access |
07/22/2025 11:00 am |
Chu Hsieh |
Closed |
|
W41983
|
Service Contract Remote |
Vanessa Santos-Pinkney
Work Requested: Update 3CX notification to send to Intake@ttalaw.net (originally set to TThompson@ttalaw.net) |
06/23/2025 03:30 pm |
Kevin Hsueh |
Closed |
|
W41956
|
Service Contract Remote |
Vanessa Santos-Pinkney
Work Requested: Vanessa reported 3CX inbound and outbound calls down. |
06/09/2025 04:30 pm |
Kevin Hsueh |
Closed |
|
W41916
|
Service Contract Remote |
Vanessa Santos-Pinkney
Work Requested: work with allstar copier to setup scan to email |
05/14/2025 10:30 am |
Chu Hsieh |
Closed |
|
W41899
|
Service Contract Onsite |
Vanessa Santos-Pinkney
Work Requested: Disconnect 2 offices in TTA from TTA Network. TTA will be leasing out the 2 offices to another firm. |
05/06/2025 01:30 pm |
Kevin Hsueh |
Closed |
|
W41795
|
Service Contract Remote |
Vanessa Santos-Pinkney
Work Requested: Vanessa reported IP Phone time is off |
03/17/2025 09:30 am |
Kevin Hsueh |
Closed |
|
W41660
|
Service Contract Remote |
Vanessa Santos-Pinkney
Work Requested: Scanned Email sent from Kyorcera copier are not being received. |
01/10/2025 03:30 pm |
Chu Hsieh |
Closed |
|
W41605
|
Service Contract Remote |
Vanessa Santos-Pinkney
Work Requested: 3CX Version 20 Upgrade |
12/05/2024 09:00 am |
Kevin Hsueh |
Closed |
|
W41578
|
Service Contract Onsite |
Vanessa Santos-Pinkney
Work Requested: Re-key and install new SSL Certificate |
11/15/2024 09:00 am |
Kevin Hsueh |
Closed |
|
W41555
|
Service Contract Remote |
Mitch Thompson
Work Requested: Remote Support: Work with Mitch to complete Zurich Insurance Group Questionnaire |
11/04/2024 09:30 am |
Kevin Hsueh |
Closed |
|
W41530
|
Service Contract Onsite |
Vanessa Santos-Pinkney
Work Requested: Troubleshoot Joephet's 3CX Extension/IP Phone |
10/21/2024 02:00 pm |
Kevin Hsueh |
Closed |
|
W41507
|
Service Contract Onsite |
Sureta San Nicolas
Work Requested: Troubleshoot Suretas extension 102 |
10/07/2024 03:00 am |
Kevin Hsueh |
Closed |
|
W41490
|
Service Contract Remote |
Vanessa Santos-Pinkney
Work Requested: Check access to https://abaretirement.com/plan-admin-resources/form-5500-filing-information/. Vanessa reported blocked message. |
09/30/2024 08:30 am |
Kevin Hsueh |
Closed |
|
W41449
|
Service Contract Remote |
Vanessa Santos-Pinkney
Work Requested: Install and activate Sonicwall Hosted Email Security Licenses |
09/05/2024 10:00 am |
Chu Hsieh |
Closed |
|
W41399
|
Service Contract Onsite |
Vanessa Santos-Pinkney
Work Requested: Troubleshoot various issues |
08/12/2024 10:30 am |
Kevin Hsueh |
Closed |
|
W41261
|
Service Contract Onsite |
Vanessa Santos-Pinkney
Work Requested: Deliver and setup new SonicWALL TZ370 |
06/07/2024 03:00 pm |
Kevin Hsueh |
Closed |
|
W41220
|
Service Contract Onsite |
Vanessa Santos-Pinkney
Work Requested: Troubleshoot 3CX Client on Front Desk Workstation. Install MS Office on Jophet's laptop |
05/16/2024 10:30 am |
Kevin Hsueh |
Closed |
|
W41153
|
Service Contract Remote |
Vanessa Santos-Pinkney
Work Requested: Restore 3CX Call Flow Settings |
04/18/2024 05:00 pm |
Kevin Hsueh |
Closed |
|
W41136
|
Service Contract Onsite |
Vanessa Santos-Pinkney
Work Requested: Troubleshoot various issues |
04/15/2024 09:00 am |
Kevin Hsueh |
Closed |
|
W41074
|
Service Contract Remote |
Vanessa Santos-Pinkney
Work Requested: Work with Vanessa on 3CX call flow |
03/19/2024 09:00 am |
Kevin Hsueh |
Closed |
|
W41031
|
Service Contract Remote |
Vanessa Santos-Pinkney
Work Requested: Restart TTA Server |
02/27/2024 06:00 pm |
Kevin Hsueh |
Closed |
|
W40749
|
Service Contract Onsite |
Vanessa Santos-Pinkney
Work Requested: Re-key SSL Certificate. Install new SSL Certificate. |
10/30/2023 10:00 am |
Kevin Hsueh |
Closed |
|
W40553
|
Service Contract Remote |
Vanessa Santos-Pinkney
Work Requested: Troubleshoot Server. Vanessa reported slowness when accessing network resources. |
08/22/2023 09:00 am |
Kevin Hsueh |
Closed |
|
W40473
|
Service Contract Remote |
Vanessa Santos-Pinkney
Work Requested: Venessa reported her PC ran out of disk space |
07/13/2023 09:30 am |
Chu Hsieh |
Closed |
|
W40402
|
Service Contract Inhouse |
Vanessa Santos-Pinkney
Work Requested: Upgrade Lenovo Workstations to Windows 10 Pro |
06/13/2023 09:00 am |
Bryant Bagiac |
Closed |
|
W40398
|
Service Contract Remote |
Vanessa Santos-Pinkney
Work Requested: Troubleshoot emails not being delivered to gmail.com |
06/09/2023 08:30 am |
Kevin Hsueh |
Closed |
|
W40391
|
Service Contract Onsite |
Vanessa Santos-Pinkney
Work Requested: Troubleshoot Various Issues |
06/08/2023 02:00 pm |
Kevin Hsueh |
Closed |
|
W40366
|
Service Contract Remote |
Vanessa Santos-Pinkney
Work Requested: Per Vanessa, TTA Office has power. No incoming and outgoing calls for 3CX. |
05/30/2023 10:50 am |
Kevin Hsueh |
Closed |
|
W40333
|
Service Contract Inhouse |
Vanessa Santos-Pinkney
Work Requested: Install Sonic Wall VPN |
05/09/2023 02:33 pm |
Kevin Hsueh |
Closed |
|
W40326
|
Service Contract Onsite |
Vanessa Santos-Pinkney
Work Requested: Deploy N-Able N-Central on all TTA workstations. Pick up old workstations, monitors, UPS and bring back to DSI for disposal. |
05/08/2023 02:00 pm |
Jayson Larot |
Closed |
|
W40092
|
Service Contract Onsite |
Vanessa Santos-Pinkney
Work Requested: Troubleshoot server and 3CX |
02/07/2023 01:30 pm |
Kevin Hsueh |
Closed |
|
W40014
|
Service Contract Remote |
Vanessa Santos-Pinkney
Work Requested: Troubleshoot Todd's Outlook Issue |
01/10/2023 10:00 am |
Kevin Hsueh |
Closed |
|
W39881
|
Service Contract Remote |
Vanessa Santos-Pinkney
Work Requested: Troubleshoot Mitch Thompson's Outlook Issue |
11/07/2022 10:30 am |
Kevin Hsueh |
Closed |
|
W39849
|
Service Contract Onsite |
Vanessa Santos-Pinkney
Work Requested: Upgrade 3CX Phone System from Version 15.5 to Version 18 |
10/18/2022 10:30 am |
Jayson Larot |
Closed |
|
W39831
|
Service Contract Onsite |
Vanessa Santos-Pinkney
Work Requested: Renew SSL Certificate. Install new SSL Certificate. |
10/12/2022 08:30 am |
Kevin Hsueh |
Closed |
|
W39765
|
Service Contract Inhouse |
Vanessa Santos-Pinkney
Work Requested: Reprep mitch Thompson workstation |
09/20/2022 12:49 pm |
Kevin Hsueh |
Closed |
|
W39724
|
Service Contract Onsite |
Vanessa Santos-Pinkney
Work Requested: Troubleshoot Mitch's Outlook Issues. |
09/07/2022 08:30 am |
Kevin Hsueh |
Closed |
|
W39713
|
Service Contract Onsite |
Vanessa Santos-Pinkney
Work Requested: Troubleshoot Mitch's MS Office |
09/02/2022 10:00 am |
Kevin Hsueh |
Closed |
|
W39676
|
Service Contract Onsite |
Vanessa Santos-Pinkney
Work Requested: Install UPS replacement batteries. |
08/25/2022 03:00 pm |
Jayson Larot |
Closed |
|
W39644
|
Service Contract Onsite |
Vanessa Santos-Pinkney
Work Requested: Troubleshoot internet and 3CX issues. |
08/16/2022 08:15 am |
Kevin Hsueh |
Closed |
|
W39610
|
Service Contract Onsite |
Todd Thompson
Work Requested: Transfer data to Todd's new Macbook. |
08/02/2022 01:30 pm |
Kevin Hsueh |
Closed |
|
W39500
|
Service Contract Onsite |
Vanessa Santos-Pinkney
Work Requested: Troubleshoot Todd's workstation. |
06/22/2022 02:30 pm |
Kevin Hsueh |
Invoiced Inv#: 030674 |
|
W39484
|
Service Contract Onsite |
Todd Thompson
Work Requested: Troubleshoot Todd's email search issues |
06/14/2022 10:30 am |
Charles Rafanan |
Closed |
|
W39478
|
Service Contract Onsite |
Vanessa Santos-Pinkney
Work Requested: Deliver and setup workstation for Todd |
06/10/2022 02:00 pm |
Charles Rafanan |
Closed |
|
W39469
|
Service Contract Inhouse |
Sureta San Nicolas
Work Requested: Please see attached document |
06/08/2022 01:47 pm |
Charles Rafanan |
Closed |
|
W39368
|
Service Contract Onsite |
Todd Thompson
Work Requested: Troubleshoot SonicWALL Junk Store |
05/11/2022 02:00 pm |
Kevin Hsueh |
Closed |
|
W39339
|
Service Contract Onsite |
Vanessa Santos-Pinkney
Work Requested: Troubleshoot Todd Thompson's monitor issue. Grainy and discolored display. |
05/03/2022 01:30 pm |
Charles Rafanan |
Closed |
|
W39278
|
Service Contract Onsite |
Vanessa Santos-Pinkney
Work Requested: Network down. |
04/07/2022 09:30 am |
Kevin Hsueh |
Closed |
|
W39260
|
Service Contract Onsite |
Vanessa Santos-Pinkney
Work Requested: Troubleshoot 3CX Issues. |
04/01/2022 02:00 pm |
Alyx Bradley |
Closed |
|
W39241
|
Service Contract Onsite |
Vanessa Santos-Pinkney
Work Requested: Upgrade Sureta's workstation to Windows 10. Create new employee profile and configure access. |
03/24/2022 02:00 pm |
Kevin Hsueh |
Closed |
|
W39166
|
Service Contract Onsite |
Vanessa Santos-Pinkney
Work Requested: Troubleshoot various issues. |
02/24/2022 08:30 am |
Kevin Hsueh |
Invoiced Inv#: 030435 |
|
W39152
|
Service Contract Remote |
Vanessa Santos-Pinkney
Work Requested: Check server after the installation of 118 updates started at noon. |
02/18/2022 05:30 pm |
Chu Hsieh |
Invoiced Inv#: 030422 |
|
W39148
|
Service Contract Onsite |
Vanessa Santos-Pinkney
Work Requested: No internet or phone service |
02/18/2022 09:00 am |
Chu Hsieh |
Closed |
|
W39123
|
Service Contract Inhouse |
Vanessa Santos-Pinkney
Work Requested: Setup Lenovo Workstation |
02/08/2022 08:30 am |
Charles Rafanan |
Closed |
|
W39078
|
Service Contract Onsite |
Vanessa Santos-Pinkney
Work Requested: Pull new lines to spare office and conference room. |
01/19/2022 09:30 am |
Kevin Hsueh |
Closed |
|
W39044
|
Service Contract Remote |
Vanessa Santos-Pinkney
Work Requested: Restore 2021 Pleadings.docx file from backup. |
01/04/2022 10:00 am |
Kevin Hsueh |
Closed |
|
W38972
|
Service Contract Onsite |
Vanessa Santos-Pinkney
Work Requested: Troubleshoot Joephet's timeslips access |
12/09/2021 01:30 pm |
Kevin Hsueh |
Invoiced Inv#: 030279 |
|
W38956
|
Service Contract Onsite |
Vanessa Santos-Pinkney
Work Requested: Clone HDD to new SSD for Mariana's workstatoin. |
12/03/2021 09:00 am |
Kevin Hsueh |
Closed |
|
W38951
|
Service Contract Onsite |
Vanessa Santos-Pinkney
Work Requested: Clone HDD to new SSD for 2 workstations. |
12/02/2021 09:00 am |
Kevin Hsueh |
Closed |
|
W38821
|
Service Contract Onsite |
Vanessa Santos-Pinkney
Work Requested: Troubleshoot Joephet's monitor issue |
10/07/2021 11:00 am |
Kevin Hsueh |
Closed |
|
W38804
|
Service Contract Onsite |
Sureta San Nicolas
Work Requested: Troubleshoot Joephet's Monitor issues. |
09/30/2021 11:00 am |
Kevin Hsueh |
Closed |
|
W38790
|
Service Contract Onsite |
Todd Thompson
Work Requested: Troubleshoot SSL |
09/22/2021 02:33 pm |
Kevin Hsueh |
Closed |
|
W38718
|
Service Contract Remote |
Vanessa Santos-Pinkney
Work Requested: Troubleshoot Vanessa's VPN access and Adobe software. |
08/26/2021 08:30 am |
Kevin Hsueh |
Closed |
|
W38717
|
Service Contract Remote |
Todd Thompson
Work Requested: Troubleshoot Email. Setup SonicWALL Hosted Email Security. |
08/25/2021 02:00 pm |
Kevin Hsueh |
Closed |
|
W38710
|
Service Contract Remote |
Vanessa Santos-Pinkney
Work Requested: Setup VPN Access for Vanessa. |
08/23/2021 03:00 pm |
Kevin Hsueh |
Closed |
|
W38606
|
Service Contract Remote |
Vanessa Santos-Pinkney
Work Requested: Troubleshoot Todd's PDF issue. |
07/08/2021 11:00 am |
Kevin Hsueh |
Closed |
|
W38588
|
Service Contract Onsite |
Vanessa Santos-Pinkney
Work Requested: Run 1 new network line. |
07/01/2021 02:00 pm |
Meryll Cruz |
Closed |
|
W38561
|
Service Contract Onsite |
Vanessa Santos-Pinkney
Work Requested: Troubleshoot Network |
06/22/2021 03:00 pm |
Kevin Hsueh |
Invoiced Inv#: 029892 |
|
W38547
|
Onsite |
Vanessa Santos-Pinkney
Work Requested: Troubleshoot server |
06/23/2021 01:45 pm |
Kevin Hsueh |
Closed |
|
W38519
|
Service Contract Onsite |
Todd Thompson
Work Requested: Deliver and setup Todd's Workstation. |
06/04/2021 10:30 am |
Meryll Cruz |
Closed |
|
W38508
|
Inhouse |
Todd Thompson
Work Requested: Install SSD |
06/01/2021 10:00 am |
Kevin Hsueh |
Closed |
|
W38507
|
Service Contract Onsite |
Sureta San Nicolas
Work Requested: Troubleshoot various issues |
05/28/2021 11:30 am |
Kevin Hsueh |
Closed |
|
W38488
|
Service Contract Remote |
Vanessa Santos-Pinkney
Work Requested: Troubleshoot email issue. Unable to send and receive emails. |
05/20/2021 08:30 am |
Kevin Hsueh |
Closed |
|
W38396
|
Service Contract Onsite |
Vanessa Santos-Pinkney
Work Requested: Troubleshoot 3CX Server. |
04/19/2021 09:00 am |
Kevin Hsueh |
Closed |
|
W38272
|
Service Contract Remote |
Vanessa Santos-Pinkney
Work Requested: Restart TTA Server. Per Vanessa, access to network resources are slow. |
03/04/2021 12:00 pm |
Kevin Hsueh |
Closed |
|
W38204
|
Service Contract Onsite |
Vanessa Santos-Pinkney
Work Requested: Setup VPN access on Suretas workstation |
01/28/2021 09:30 am |
Kevin Hsueh |
Closed |
|
W38151
|
Service Contract Remote |
Vanessa Santos-Pinkney
Work Requested: Check Server Backup |
01/05/2021 01:30 pm |
Kevin Hsueh |
Closed |
|
W38145
|
Service Contract Remote |
Vanessa Santos-Pinkney
Work Requested: Install Foscam Plug in on Vanessa's workstation. |
12/30/2020 10:30 am |
Kevin Hsueh |
Closed |
|
W38115
|
Service Contract Onsite |
Vanessa Santos-Pinkney
Work Requested: Clone Vanessas HDD to new SSD. Uprgade to Windows 10. |
12/11/2020 09:00 am |
Kevin Hsueh |
Closed |
|
W38091
|
Service Contract Onsite |
Vanessa Santos-Pinkney
Work Requested: Troubleshoot server backup |
12/04/2020 08:30 am |
Kevin Hsueh |
Closed |
|
W38035
|
Service Contract Onsite |
Vanessa Santos-Pinkney
Work Requested: Troubleshoot 3CX |
11/10/2020 08:30 am |
Kevin Hsueh |
Closed |
|
W38031
|
Service Contract Remote |
Vanessa Santos-Pinkney
Work Requested: unable to receive emails from gpagwa.com. Add gpagwa.com to Sonicwall allowed list. |
11/06/2020 10:30 am |
Kevin Hsueh |
Closed |
|
W37873
|
Service Contract Onsite |
Vanessa Santos-Pinkney
Work Requested: Troubleshoot outlook on Vanessas workstation |
10/01/2020 08:30 am |
Kevin Hsueh |
Closed |
|
W37813
|
Service Contract Onsite |
Vanessa Santos-Pinkney
Work Requested: Troubleshoot internet access. no internet. |
09/17/2020 09:00 am |
Kevin Hsueh |
Closed |
|
W37772
|
Service Contract Onsite |
Vanessa Santos-Pinkney
Work Requested: Check Server. |
09/08/2020 10:00 am |
Kevin Hsueh |
Closed |
|
W37644
|
Service Contract Remote |
Vanessa Santos-Pinkney
Work Requested: Unable to access Foscam wireless camera |
07/20/2020 10:30 am |
Chu Hsieh |
Closed |
|
W37596
|
Service Contract Onsite |
Vanessa Santos-Pinkney
Work Requested: install Sentinel antivirus |
07/08/2020 09:00 am |
Elser Edward |
Closed |
|
W37399
|
Service Contract Onsite |
Vanessa Santos-Pinkney
Work Requested: Troubleshoot Todd's Workstation. |
05/12/2020 10:30 am |
Kevin Hsueh |
Closed |
|
W37375
|
Service Contract Remote |
Vanessa Santos-Pinkney
Work Requested: Convert recording received from Todd to 3CX format. Implement recording for all extension's voicemail greeting. |
04/24/2020 10:00 am |
Kevin Hsueh |
Closed |
|
W37310
|
Service Contract Remote |
Vanessa Santos-Pinkney
Work Requested: Create new email distribution group |
03/18/2020 11:00 am |
Kevin Hsueh |
Closed |
|
W37236
|
Service Contract Onsite |
Vanessa Santos-Pinkney
Work Requested: Deliver and setup external HDDs for server backup. |
02/18/2020 04:00 pm |
Kevin Hsueh |
Closed |
|
W37233
|
Service Contract Onsite |
Vanessa Santos-Pinkney
Work Requested: Check Server UPS. |
02/14/2020 04:00 pm |
Kevin Hsueh |
Closed |
|
W37229
|
Service Contract Onsite |
Vanessa Santos-Pinkney
Work Requested: Check Server |
02/12/2020 03:00 pm |
Kevin Hsueh |
Closed |
|
W37200
|
Service Contract Onsite |
Vanessa Santos-Pinkney
Work Requested: Troubleshoot Timeslips on Todds workstation |
01/29/2020 10:23 am |
Kevin Hsueh |
Void |
|
W37162
|
Service Contract Onsite |
Mitch Thompson
Work Requested: Upgrade Mitch Thompson's Workstation to Windows 10 Pro. |
01/14/2020 08:30 am |
Kevin Hsueh |
Closed |
|
W37113
|
Service Contract Onsite |
Sureta San Nicolas
Work Requested: Troubleshoot Todds workstation |
12/12/2019 01:30 pm |
Kevin Hsueh |
Closed |
|
W37098
|
Service Contract Onsite |
Sureta San Nicolas
Work Requested: Troubleshoot various issues. |
12/06/2019 10:30 am |
Kevin Hsueh |
Closed |
|
W37057
|
Service Contract Onsite |
Cristie Graniel
Work Requested: Troubleshoot user profile |
11/20/2019 10:30 am |
Kevin Hsueh |
Invoiced Inv#: 028618 |
|
W37052
|
Service Contract Onsite |
Cristie Graniel
Work Requested: Troubleshoot Various Issues. |
11/19/2019 10:30 am |
Kevin Hsueh |
Closed |
|
W37024
|
Service Contract Onsite |
Cristie Graniel
Work Requested: Setup new user on Cristies workstation |
11/14/2019 11:00 am |
Kevin Hsueh |
Closed |
|
W36917
|
Service Contract Onsite |
Cristie Graniel
Work Requested: Setup new printer for Todd |
10/10/2019 10:30 am |
Kevin Hsueh |
Closed |
|
W36894
|
Service Contract Remote |
Cristie Graniel
Work Requested: Add domain to SonicWALL Whitelist. |
10/02/2019 10:30 am |
Kevin Hsueh |
Closed |
|
W36884
|
Service Contract Onsite |
Cristie Graniel
Work Requested: Troubleshoot corrupted Word Perfect file. |
09/30/2019 12:00 pm |
Kevin Hsueh |
Closed |
|
W36873
|
Service Contract Remote |
Cristie Graniel
Work Requested: Check access to ttalaw.net. Not accessible per Todd Thompson. |
09/25/2019 11:00 am |
Kevin Hsueh |
Closed |
|
W36789
|
Service Contract Onsite |
Cristie Graniel
Work Requested: Troubleshoot QuickBooks Issue. |
08/22/2019 08:30 am |
Kevin Hsueh |
Closed |
|
W36754
|
Service Contract Onsite |
Cristie Graniel
Work Requested: Add gpawa.com to SonicWALL Whitelist. |
08/12/2019 10:54 am |
Kevin Hsueh |
Closed |
|
W36443
|
Service Contract Onsite |
Cristie Graniel
Work Requested: troubleshoot various issues |
04/25/2019 09:30 am |
Kevin Hsueh |
Closed |
|
W36288
|
Service Contract Remote |
Cristie Graniel
Work Requested: Troubleshoot 3CX. Calls to Australia show "Forbidden". |
03/12/2019 11:00 am |
Kevin Hsueh |
Invoiced Inv#: 027881 |
|
W36253
|
Service Contract Onsite |
Cristie Graniel
Work Requested: Deliver and setup workstation for Mitch |
03/05/2019 08:30 am |
Kevin Hsueh |
Closed |
|
W36248
|
Service Contract Onsite |
Cristie Graniel
Work Requested: Install SSD on Mitch's workstation |
03/01/2019 09:00 am |
Kevin Hsueh |
Closed |
|
W36211
|
Service Contract Onsite |
Cristie Graniel
Work Requested: Troubleshoot Joephets workstation |
02/15/2019 11:00 am |
Kevin Hsueh |
Closed |
|
W36191
|
Service Contract Onsite |
Cristie Graniel
Work Requested: Troubleshoot Network Slowness Issues. |
02/11/2019 01:30 pm |
Kevin Hsueh |
Invoiced Inv#: 027786 |
|
W36182
|
Service Contract Onsite |
Cristie Graniel
Work Requested: Troubleshoot Mitch's workstation |
02/07/2019 10:30 am |
Kevin Hsueh |
Invoiced Inv#: 027786 |
|
W36078
|
Service Contract Onsite |
Cristie Graniel
Work Requested: Troubleshoot WiFi Router. |
01/04/2019 10:30 am |
Kevin Hsueh |
Invoiced Inv#: 027702 |
|
W36059
|
Service Contract Onsite |
Cristie Graniel
Work Requested: Troubleshoot Todd's Dragon Naturally Speaking Software. |
12/21/2018 11:30 am |
Kevin Hsueh |
Invoiced Inv#: 027611 |
|
W35686
|
Service Contract Inhouse |
Cristie Graniel
Work Requested: Reprep desktop |
10/22/2018 01:30 pm |
Kevin Hsueh |
Invoiced Inv#: 027432 |
|
W35676
|
Service Contract Onsite |
Work Requested: Troubleshoot 3CX issues |
09/13/2018 11:00 am |
Jordan Gimmen |
Invoiced Inv#: 027341 |
|
W35602
|
Service Contract Inhouse |
Cristie Graniel
Work Requested: Complete AIG Data Security Excel Spreadsheet. |
08/20/2018 09:00 am |
Kevin Hsueh |
Invoiced Inv#: 027252 |
|
W35536
|
Inhouse |
Cristie Graniel
Work Requested: TTA DSI Conference Room Rental. |
08/03/2018 12:00 pm |
Kevin Hsueh |
Invoiced Inv#: 027280 |
|
W35269
|
Service Contract |
Cristie Graniel
Work Requested: Install QuickBooks on Cristie's PC |
05/16/2018 10:00 am |
Jordan Gimmen |
Invoiced Inv#: 026974 |
|
W35247
|
Service Contract |
Cristie Graniel
Work Requested: Troubleshoot IP phone Set up second monitor for 1 user |
05/11/2018 12:00 pm |
Jordan Gimmen |
Invoiced Inv#: 026974 |
|
W35063
|
Service Contract |
Cristie Graniel
Work Requested: Troubleshoot Server |
03/29/2018 10:30 am |
Kevin Hsueh |
Invoiced Inv#: 026831 |
| Name | Email Address | Work Phone | Mobile Phone | Position | ||
|---|---|---|---|---|---|---|
| Cristie Graniel | cgraniel@ttalaw.net | +1 671-472-2089 | ||||
| Mitch Thompson | mthompson@ttalaw.net | 671-472-2089 | Attorney At Law | |||
| Sureta San Nicolas | ssannicolas@ttalaw.net | 671-472-2089 | Secretary | |||
| Todd Thompson | tthompson@ttalaw.net | 4722089 | ||||
| Vanessa Santos-Pinkney | vspinkney@ttalaw.net | 671-472-2089 | 671-777-3482 | Legal Secretary |
| Description | Charge Code | Month/Year | Total Hours | Total Hours Used | Remaining Hours | |
|---|---|---|---|---|---|---|
| Service Contract (05/01/25 - 04/30/26) | TTA0.6011 | 4 | 1 | 3 |
