| # | Notes | Date/Time Added | Date/Time Modified |
|---|
| # | Customer Work Requested |
Scheduled Date/Time | Technician | Status | |
|---|---|---|---|---|---|
|
W42409
|
Remote |
Audrey Kate Pontillas
Work Requested: Check Server Backup NAS |
01/16/2026 02:00 pm |
Kevin Hsueh |
Invoiced Inv#: 033275 |
|
W41921
|
Onsite |
Audrey Kate Pontillas
Work Requested: Troubleshoot Server Shadowprotect (Backup Software) |
05/20/2025 09:00 am |
Kevin Hsueh |
Invoiced Inv#: 032781 |
|
W41679
|
Onsite |
Tae Keun Lee
Work Requested: Troubleshoot Server Backup/Replication. |
01/24/2025 11:00 am |
Kevin Hsueh |
Invoiced Inv#: 032527 |
|
W41575
|
Remote |
Tae Keun Lee
Work Requested: Troubleshoot Arcserve Shadowprotect known failure issue |
11/13/2024 03:30 pm |
Kevin Hsueh |
Closed |
|
W41510
|
Onsite |
Tae Keun Lee
Work Requested: Troubleshoot Backup Replication. Check APPSRV - Slowness reported. |
10/09/2024 02:00 pm |
Kevin Hsueh |
Invoiced Inv#: 032360 |
|
W41433
|
Onsite |
Tae Keun Lee
Work Requested: Work with Dentrix Support to setup Dentrix Software. |
08/29/2024 08:30 am |
Kevin Hsueh |
Closed |
|
W41352
|
Remote |
Tae Keun Lee
Work Requested: Troubleshoot DHCP Server. Some workstations unable to obtain IP Address |
07/15/2024 01:00 pm |
Kevin Hsueh |
Closed |
|
W41347
|
Onsite |
Tae Keun Lee
Work Requested: continue with the migration of existing PC to new domain network |
07/11/2024 02:00 pm |
Chu Hsieh |
Closed |
|
W41346
|
Onsite |
Angelica Baldeo
Work Requested: continue with migration of existing PC to new network |
07/11/2024 02:00 pm |
Chu Hsieh |
Void |
|
W41340
|
Onsite |
Tae Keun Lee
Work Requested: Server Project |
07/11/2024 02:00 pm |
Kevin Hsueh |
Closed |
|
W41338
|
Onsite |
Tae Keun Lee
Work Requested: New Server Project |
07/10/2024 01:30 pm |
Kevin Hsueh |
Closed |
|
W41333
|
Onsite |
Tae Keun Lee
Work Requested: continue with server migration |
07/10/2024 10:00 am |
Chu Hsieh |
Closed |
|
W41331
|
Onsite |
Tae Keun Lee
Work Requested: Server migration |
07/09/2024 09:00 am |
Chu Hsieh |
Closed |
|
W41330
|
Onsite |
Tae Keun Lee
Work Requested: Installation and migration of new servers |
07/08/2024 09:30 am |
Chu Hsieh |
Closed |
|
W41327
|
Onsite |
Tae Keun Lee
Work Requested: New Server Project |
07/09/2024 09:00 am |
Kevin Hsueh |
Closed |
|
W41322
|
Onsite |
Tae Keun Lee
Work Requested: Install new server equipment onto rack |
07/09/2024 09:30 am |
Chu Hsieh |
Void |
|
W41320
|
Onsite |
Tae Keun Lee
Work Requested: New Server Project |
07/08/2024 09:00 am |
Kevin Hsueh |
Closed |
|
W41295
|
Remote |
Tae Keun Lee
Work Requested: Setup and configure ARCServe Image Manager. Configure external HDD for backup replication. |
06/20/2024 10:00 am |
Kevin Hsueh |
Closed |
|
W41264
|
Remote |
Tae Keun Lee
Work Requested: Setup and configure NAS |
06/10/2024 10:30 am |
Kevin Hsueh |
Closed |
|
W41232
|
Remote |
Tae Keun Lee
Work Requested: New Server Project |
05/21/2024 09:00 am |
Kevin Hsueh |
Closed |
|
W41194
|
Inhouse |
Tae Keun Lee
Work Requested: Server Project |
05/08/2024 09:00 am |
Kevin Hsueh |
Closed |
|
W41041
|
Onsite |
Tae Keun Lee
Work Requested: Buffalo NAS TS5200 report degrade RAID state. Need to replace HDD and perform rebuild |
03/04/2024 09:30 am |
Chu Hsieh |
Invoiced Inv#: 031918 |
|
W38767
|
Onsite |
Tae Keun Lee
Work Requested: Install the cloned 8TB HDD on SiRONA server |
12/31/1899 12:00 am |
Chu Hsieh |
Invoiced Inv#: 030072 |
|
W38765
|
After Hours Onsite |
Tae Keun Lee
Work Requested: Per request by Christopher continuing with afterhour service |
09/13/2021 05:30 pm |
Chu Hsieh |
Invoiced Inv#: 030072 |
|
W38762
|
Onsite |
Angelica Baldeo
Work Requested: Unable to access EZDental Program. |
09/13/2021 01:30 pm |
Chu Hsieh |
Invoiced Inv#: 030072 |
| Name | Email Address | Work Phone | Mobile Phone | Position | ||
|---|---|---|---|---|---|---|
| Angelica Baldeo | info@rjyangdmdpc.com | +1 (671) 647-8702 | ||||
| Audrey Kate Pontillas | audrey@rjyangdmdpc.com | 671-647-8702 | Practice Operations Coordinator | |||
| Lyra Ubaldo | lyra@rjyangdmdpc.com | 671-647-8702 | ||||
| Tae Keun Lee | Operations.rjyangdmdpc@gmail.com | +16716478702 | +1671482-8629 | Office Manager |
| Description | Charge Code | Month/Year | Total Hours | Total Hours Used | Remaining Hours |
|---|
