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Micronesia Benefits Administrators
1-671-646-7469
962 Pale San Vitores Rd. Suite 202 
Tamuning,  Guam 96913

Quick Stats

Work Orders

8
Open 0
Invoiced 3
Closed 3
Void 2

Contacts

7

Contracts/Projects

1

Hourly Rates

9

Notes

0

Notes

# Notes Date/Time Added Date/Time Modified

Work Order

# Customer
Work Requested		 Scheduled Date/Time Technician Status
W41546
View WO Open PDF
Inhouse Ed Arriola
Work Requested:
Troubleshoot Laptop 		10/30/2024
02:00 pm 		Kevin Hsueh
 Invoiced
Inv#: 032396
W41506
View WO Open PDF
Remote Mary Rhodes
Work Requested:
Troubleshoot Mary@micronesia-benefits.com configuration on laptop and mobile phone 		10/07/2024
02:00 pm 		Kevin Hsueh
 Invoiced
Inv#: 032356
W41500
View WO Open PDF
Remote Jen Taylor
Work Requested:
Troubleshoot Jen Taylor Outlook IMAP message view issue. Troubleshoot Rose Morales Outlook client on her mobile phone. 		10/03/2024
08:30 am 		Kevin Hsueh
 Invoiced
Inv#: 032355
W41485
View WO Open PDF
Remote Rose Morales
Work Requested:
Troubleshoot Rose Morales' Outlook 		09/26/2024
02:00 pm 		Kevin Hsueh
 Void
W41377
View WO Open PDF
Remote Ed Arriola
Work Requested:
Setup Mary's (mary@micronesia-benefits.com) email on her laptop. 		07/31/2024
11:00 am 		Kevin Hsueh
 Closed
W41334
View WO Open PDF
Inhouse Ed Arriola
Work Requested:
Troubleshoot MS Office 365 issues and Hosted Exchange Issues 		07/10/2024
08:30 am 		Kevin Hsueh
 Closed
W41315
View WO Open PDF
Remote Ed Arriola
Work Requested:
Remote Support with Mike Kozemzak to setup new Hosted Exchange Email account 		07/02/2024
10:30 am 		Kevin Hsueh
 Void
W41311
View WO Open PDF
Remote Ed Arriola
Work Requested:
New Hosted Exchange Setup: Update DNS and MX Records to point to new Hosted Exchange 		06/28/2024
05:00 pm 		Kevin Hsueh
 Closed

Hourly Rates

Name Charge Code Rate ($)
After Hour Rate 2024 DSIG.4070 220.00
After Hour Rate 2025 DSIG.4075 220.00
Emergency Response Rate 2024 DSIG.4071 300.00
Emergency Response Rate 2025 DSIG.4076 300.00
Micronesia Benefit Administrators - Hosted Exchange Setup MBA0.4001 0.00
Standard Service Hour Rate 2024 DSIG.4069 150.00
Standard Service Hour Rate 2025 DSIG.4074 150.00
Warranty Support 2024 DSIG.4072 0.00
Warranty Support 2025 DSIG.4077 0.00

Contracts/Projects

Description Charge Code Month/Year Total Hours Total Hours Used Remaining Hours
Hosted Exchange Setup
MBA0.4001 10 0 10
Note: indicates as Active; indicates as Inactive; indicates as Shared Contract
Created by: Kevin Hsueh | 06/28/2024 03:03 pm
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