[][
Customer
Work Orders
Timesheet
Opportunities
Tasks
Tracking
Settings
Sign Out
Hi,
S
S
Sign Out
Customers
Work Orders
New Work Order
TBS
0
Unassigned
10
My Work Orders
Open
0
Pending Close-out
0
Invoiced
3
Closed
4
All Open Work Orders
Open
9
Pending Close-out
0
Rejected
0
For Approval
4
For Invoicing
1
Invoiced/Closed
Invoiced
3372
Closed
3092
Void
437
Search/Report
Timesheet
Settings
Default View
Standard Rates
Admin Settings
Notification Settings
Charge Code Settings
Sign out
New Customer
New Work Order
Type in the Company Name (or any part of the Company Name) and then select from the possible choices based on the text you've entered.
Submit
Cancel
Company:
Micronesia Benefits Administrators
Phone 1:
1-671-646-7469
Address:
962 Pale San Vitores Rd. Suite 202
Tamuning, Guam 96913
Quick Stats
Work Orders
8
Open
0
Invoiced
3
Closed
3
Void
2
Contacts
7
Contracts/Projects
1
Hourly Rates
9
Notes
0
Notes
#
Notes
Date/Time Added
Date/Time Modified
Work Order
#
Customer
Work Requested
Scheduled Date/Time
Technician
Status
W41546
View WO
Open PDF
Inhouse
Ed Arriola
Work Requested:
Troubleshoot Laptop
10/30/2024
02:00 pm
Kevin Hsueh
Invoiced
Inv#: 032396
W41506
View WO
Open PDF
Remote
Mary Rhodes
Work Requested:
Troubleshoot Mary@micronesia-benefits.com configuration on laptop and mobile phone
10/07/2024
02:00 pm
Kevin Hsueh
Invoiced
Inv#: 032356
W41500
View WO
Open PDF
Remote
Jen Taylor
Work Requested:
Troubleshoot Jen Taylor Outlook IMAP message view issue. Troubleshoot Rose Morales Outlook client on her mobile phone.
10/03/2024
08:30 am
Kevin Hsueh
Invoiced
Inv#: 032355
W41485
View WO
Open PDF
Remote
Rose Morales
Work Requested:
Troubleshoot Rose Morales' Outlook
09/26/2024
02:00 pm
Kevin Hsueh
Void
W41377
View WO
Open PDF
Remote
Ed Arriola
Work Requested:
Setup Mary's (mary@micronesia-benefits.com) email on her laptop.
07/31/2024
11:00 am
Kevin Hsueh
Closed
W41334
View WO
Open PDF
Inhouse
Ed Arriola
Work Requested:
Troubleshoot MS Office 365 issues and Hosted Exchange Issues
07/10/2024
08:30 am
Kevin Hsueh
Closed
W41315
View WO
Open PDF
Remote
Ed Arriola
Work Requested:
Remote Support with Mike Kozemzak to setup new Hosted Exchange Email account
07/02/2024
10:30 am
Kevin Hsueh
Void
W41311
View WO
Open PDF
Remote
Ed Arriola
Work Requested:
New Hosted Exchange Setup: Update DNS and MX Records to point to new Hosted Exchange
06/28/2024
05:00 pm
Kevin Hsueh
Closed
Contacts
Name
Email Address
Work Phone
Mobile Phone
Position
Ed Arriola
ed@micronesia-benefits.com
1-670-789-5420
Jen Taylor
JenniferT@micronesia-benefits.com
Jen Taylor
JenniferT@micronesia-benefits.com
Mary Rhodes
Mary Rhodes
Rose Morales
Rose@micronesia-benefits.com
Rose Morales
Rose@micronesia-benefits.com
Note:
indicates as Primary Contact
indicates as Authorized Contact
Hourly Rates
Name
Charge Code
Rate ($)
After Hour Rate 2024
DSIG.4070
220.00
After Hour Rate 2025
DSIG.4075
220.00
Emergency Response Rate 2024
DSIG.4071
300.00
Emergency Response Rate 2025
DSIG.4076
300.00
Micronesia Benefit Administrators - Hosted Exchange Setup
MBA0.4001
0.00
Standard Service Hour Rate 2024
DSIG.4069
150.00
Standard Service Hour Rate 2025
DSIG.4074
150.00
Warranty Support 2024
DSIG.4072
0.00
Warranty Support 2025
DSIG.4077
0.00
Contracts/Projects
Description
Charge Code
Month/Year
Total Hours
Total Hours Used
Remaining Hours
Hosted Exchange Setup
MBA0.4001
10
0
10
Note:
indicates as Active;
indicates as Inactive;
indicates as Shared Contract
Created by: Kevin Hsueh | 06/28/2024 03:03 pm
S