| # | Notes | Date/Time Added | Date/Time Modified |
|---|
| # | Customer Work Requested |
Scheduled Date/Time | Technician | Status | |
|---|---|---|---|---|---|
|
W41546
|
Inhouse |
Ed Arriola
Work Requested: Troubleshoot Laptop |
10/30/2024 02:00 pm |
Kevin Hsueh |
Invoiced Inv#: 032396 |
|
W41506
|
Remote |
Mary Rhodes
Work Requested: Troubleshoot Mary@micronesia-benefits.com configuration on laptop and mobile phone |
10/07/2024 02:00 pm |
Kevin Hsueh |
Invoiced Inv#: 032356 |
|
W41500
|
Remote |
Jen Taylor
Work Requested: Troubleshoot Jen Taylor Outlook IMAP message view issue. Troubleshoot Rose Morales Outlook client on her mobile phone. |
10/03/2024 08:30 am |
Kevin Hsueh |
Invoiced Inv#: 032355 |
|
W41485
|
Remote |
Rose Morales
Work Requested: Troubleshoot Rose Morales' Outlook |
09/26/2024 02:00 pm |
Kevin Hsueh |
Void |
|
W41377
|
Remote |
Ed Arriola
Work Requested: Setup Mary's (mary@micronesia-benefits.com) email on her laptop. |
07/31/2024 11:00 am |
Kevin Hsueh |
Closed |
|
W41334
|
Inhouse |
Ed Arriola
Work Requested: Troubleshoot MS Office 365 issues and Hosted Exchange Issues |
07/10/2024 08:30 am |
Kevin Hsueh |
Closed |
|
W41315
|
Remote |
Ed Arriola
Work Requested: Remote Support with Mike Kozemzak to setup new Hosted Exchange Email account |
07/02/2024 10:30 am |
Kevin Hsueh |
Void |
|
W41311
|
Remote |
Ed Arriola
Work Requested: New Hosted Exchange Setup: Update DNS and MX Records to point to new Hosted Exchange |
06/28/2024 05:00 pm |
Kevin Hsueh |
Closed |
| Name | Email Address | Work Phone | Mobile Phone | Position | ||
|---|---|---|---|---|---|---|
| Ed Arriola | ed@micronesia-benefits.com | 1-670-789-5420 | ||||
| Jen Taylor | JenniferT@micronesia-benefits.com | |||||
| Jen Taylor | JenniferT@micronesia-benefits.com | |||||
| Mary Rhodes | ||||||
| Mary Rhodes | ||||||
| Rose Morales | Rose@micronesia-benefits.com | |||||
| Rose Morales | Rose@micronesia-benefits.com |
| Description | Charge Code | Month/Year | Total Hours | Total Hours Used | Remaining Hours | |
|---|---|---|---|---|---|---|
| Hosted Exchange Setup | MBA0.4001 | 10 | 0 | 10 |
