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New Customer New Work Order

Type in the Company Name (or any part of the Company Name) and then select from the possible choices based on the text you've entered.

Company:

Micronesia Benefits Administrators

Phone 1:

1-671-646-7469

Address:

962 Pale San Vitores Rd. Suite 202
Tamuning, Guam 96913

Open 0

Invoiced 3

Closed 3

Void 2

#		Customer Work Requested	Scheduled Date/Time	Technician	Status
W41546 View WO Open PDF	Inhouse	Ed Arriola Work Requested: Troubleshoot Laptop	10/30/2024 02:00 pm	Kevin Hsueh	Invoiced Inv#: 032396
W41506 View WO Open PDF	Remote	Mary Rhodes Work Requested: Troubleshoot Mary@micronesia-benefits.com configuration on laptop and mobile phone	10/07/2024 02:00 pm	Kevin Hsueh	Invoiced Inv#: 032356
W41500 View WO Open PDF	Remote	Jen Taylor Work Requested: Troubleshoot Jen Taylor Outlook IMAP message view issue. Troubleshoot Rose Morales Outlook client on her mobile phone.	10/03/2024 08:30 am	Kevin Hsueh	Invoiced Inv#: 032355
W41485 View WO Open PDF	Remote	Rose Morales Work Requested: Troubleshoot Rose Morales' Outlook	09/26/2024 02:00 pm	Kevin Hsueh	Void
W41377 View WO Open PDF	Remote	Ed Arriola Work Requested: Setup Mary's (mary@micronesia-benefits.com) email on her laptop.	07/31/2024 11:00 am	Kevin Hsueh	Closed
W41334 View WO Open PDF	Inhouse	Ed Arriola Work Requested: Troubleshoot MS Office 365 issues and Hosted Exchange Issues	07/10/2024 08:30 am	Kevin Hsueh	Closed
W41315 View WO Open PDF	Remote	Ed Arriola Work Requested: Remote Support with Mike Kozemzak to setup new Hosted Exchange Email account	07/02/2024 10:30 am	Kevin Hsueh	Void
W41311 View WO Open PDF	Remote	Ed Arriola Work Requested: New Hosted Exchange Setup: Update DNS and MX Records to point to new Hosted Exchange	06/28/2024 05:00 pm	Kevin Hsueh	Closed

Name	Charge Code	Rate ($)
After Hour Rate 2024	DSIG.4070	220.00
After Hour Rate 2025	DSIG.4075	220.00
Emergency Response Rate 2024	DSIG.4071	300.00
Emergency Response Rate 2025	DSIG.4076	300.00
Micronesia Benefit Administrators - Hosted Exchange Setup	MBA0.4001	0.00
Standard Service Hour Rate 2024	DSIG.4069	150.00
Standard Service Hour Rate 2025	DSIG.4074	150.00
Warranty Support 2024	DSIG.4072	0.00
Warranty Support 2025	DSIG.4077	0.00

	Description	Charge Code	Month/Year	Total Hours	Total Hours Used	Remaining Hours
	Hosted Exchange Setup	MBA0.4001		10	0	10

Created by: Kevin Hsueh | 06/28/2024 03:03 pm

Name	Email Address	Work Phone
Ed Arriola	ed@micronesia-benefits.com	1-670-789-5420
Jen Taylor	JenniferT@micronesia-benefits.com
Jen Taylor	JenniferT@micronesia-benefits.com
Mary Rhodes
Mary Rhodes
Rose Morales	Rose@micronesia-benefits.com
Rose Morales	Rose@micronesia-benefits.com