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New Customer New Work Order

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Company:

Cinnabon (No Terms)

Phone 1:

671-633-2667

Address:

P.O. Box GK
Hagatna, Guam
1 96932

Quick Stats

Work Orders

Open 0

Invoiced 11

Closed 15

Void 1

Contacts

Contracts/Projects

Hourly Rates

Notes

Work Order

#		Customer Work Requested	Scheduled Date/Time	Technician	Status
W41289 View WO Open PDF	Service Contract Onsite	Chuck Williams Work Requested: Troubleshoot network issues at Mall location.	06/19/2024 09:00 am	Kevin Hsueh	Invoiced Inv#: 032159
W41273 View WO Open PDF	Service Contract Onsite	Chuck Williams Work Requested: Troubleshoot CC Machine at Cinnabon GPO	06/12/2024 01:41 pm	Kevin Hsueh	Closed
W41217 View WO Open PDF	Service Contract Onsite	Chuck Williams Work Requested: Troubleshoot network issues	05/16/2024 09:00 am	Kevin Hsueh	Closed
W41152 View WO Open PDF	Service Contract Onsite	Chuck Williams Work Requested: Troubleshoot Cinnabon Agana Location Network. No internet access per Chuck.	04/18/2024 04:00 pm	Kevin Hsueh	Closed
W41112 View WO Open PDF	Service Contract Onsite	Chuck Williams Work Requested: Troubleshoot GPO Location Network Issues	04/04/2024 09:00 am	Kevin Hsueh	Closed
W40237 View WO Open PDF	Service Contract Onsite	Chuck Williams Work Requested: troubleshoot workstation at GPO location	04/03/2023 09:00 am	Kevin Hsueh	Closed
W39731 View WO Open PDF	Service Contract Onsite	Roxanne Williams Work Requested: Deliver HP All In One. Troubleshoot Printing Issues	09/09/2022 10:00 am	Jayson Larot	Closed
W39638 View WO Open PDF	Service Contract Inhouse	Roxanne Williams Work Requested: Clone HDD to SSD. Install SSD on HP All In One.	08/12/2022 03:00 pm	Jayson Larot	Invoiced Inv#: 030721
W39569 View WO Open PDF	Service Contract Onsite	Chuck Williams Work Requested: Site visit for network requirements at new office location.	07/25/2022 09:30 am	Kevin Hsueh	Closed
W38384 View WO Open PDF	Service Contract Onsite	Chuck Williams Work Requested: Troubleshoot workstation at Cinnabon Agana location.	04/13/2021 10:00 am	Kevin Hsueh	Closed
W38358 View WO Open PDF	Service Contract Onsite	Chuck Williams Work Requested: Troubleshoot AnyDesk access for Mall location.	04/06/2021 02:00 pm	Kevin Hsueh	Closed
W38342 View WO Open PDF	Service Contract Onsite	Chuck Williams Work Requested: Setup AnyDesk at office and stores.	03/31/2021 09:30 am	Kevin Hsueh	Closed
W37634 View WO Open PDF	Service Contract Onsite	Chuck Williams Work Requested: troubleshoot GPO NVR	07/17/2020 01:30 pm	Kevin Hsueh	Invoiced Inv#: 029153
W37598 View WO Open PDF	Service Contract Onsite	Chuck Williams Work Requested: to troubleshoot their CCTV Remote Access.	07/08/2020 01:30 pm	Kevin Hsueh	Closed
W37264 View WO Open PDF	Service Contract Onsite	Chuck Williams Work Requested: open firewall ports for NVR	02/27/2020 08:30 am	Kevin Hsueh	Invoiced Inv#: 028821
W37169 View WO Open PDF	Service Contract Onsite	Chuck Williams Work Requested: Setup new router for Cinnabon office network.	01/16/2020 03:30 pm	Kevin Hsueh	Closed
W37136 View WO Open PDF	Service Contract Onsite	Chuck Williams Work Requested: Check POS and Credit Card Terminal internet connectivity.	01/02/2020 03:30 pm	Kevin Hsueh	Closed
W37058 View WO Open PDF	Service Contract Onsite	Chuck Williams Work Requested: Troubleshoot network printer at Cinnabon Office.	11/20/2019 02:00 pm	Kevin Hsueh	Void
W37028 View WO Open PDF	Onsite	Chuck Williams Work Requested: troubleshoot internet at Gpo location	11/15/2019 09:30 am	Kevin Hsueh	Closed
W36755 View WO Open PDF	Service Contract Onsite	Chuck Williams Work Requested: Troubleshoot internet/network issues.	08/12/2019 01:30 pm	Kevin Hsueh	Closed
W36217 View WO Open PDF	Service Contract Onsite	Chuck Williams Work Requested: Troubleshoot credit card machine.	02/20/2019 08:30 am	Kevin Hsueh	Invoiced Inv#: 027830
W36180 View WO Open PDF	Service Contract Onsite	Chuck Williams Work Requested: Troubleshoot CCTV	02/07/2019 08:30 am	Kevin Hsueh	Invoiced Inv#: 027774
W36165 View WO Open PDF	Onsite	Chuck Williams Work Requested: Troubleshoot CCTV	01/31/2019 08:30 am	Kevin Hsueh	Invoiced Inv#: 027690
W35274 View WO Open PDF	Service Contract	Chuck Williams Work Requested: Troubleshoot back office POS system	05/16/2018 02:00 pm	Jordan Gimmen	Invoiced Inv#: 026961
W35112 View WO Open PDF	Service Contract	Chuck Williams Work Requested: Troubleshoot CCTV camera	04/11/2018 08:30 am	Jordan Gimmen	Invoiced Inv#: 026886
W35073 View WO Open PDF	Service Contract	Chuck Williams Work Requested: Troubleshoot Network	04/02/2018 09:30 am	Kevin Hsueh	Invoiced Inv#: 026886
W35065 View WO Open PDF	Service Contract	Chuck Williams Work Requested: Troubleshoot Credit Card Machine at Cinnabon Mall	03/29/2018 02:00 pm	Kevin Hsueh	Invoiced Inv#: 026816

Hourly Rates

Name	Charge Code	Rate ($)
Additional Hour (SERVICE CONTRACT)	GMP0.6015	110.00
After Hour Service 2026	DSIG.4080	220.00
After Hour Service Charge (SERVICE CONTRACT)	GMP0.6015	165.00
Emergency Response 2026	DSIG.4079	300.00
Guam Memorial Park - Service Contract (03/01/25 - 02/28/26)	GMP0.6015	0.00
Standard Service Hour Rate 2026	DSIG.4078	150.00
Warranty Service 2026	DSIG.4081	0.00

Contracts/Projects

	Description	Charge Code	Month/Year	Total Hours	Total Hours Used	Remaining Hours
	Guam Memorial Park - Service Contract (03/01/25 - 02/28/26)	GMP0.6015	Month	4	0	4

Note: indicates as Active; indicates as Inactive; indicates as Shared Contract

Created by: Kevin Hsueh | 11/07/2016 12:10 pm
Last Updated by: Jessica Limo | 04/22/2020 02:13 am

Name	Email Address	Work Phone	Mobile Phone
Chuck Williams	cinnabonguam@gmail.com	671-633-2667	671-488-0700
Roxanne Williams	Roxanne@guammemorialpark.com
Roxanne Williams	Roxanne@guammemorialpark.com