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New Customer New Work Order

Type in the Company Name (or any part of the Company Name) and then select from the possible choices based on the text you've entered.

Company:

ASC Trust LLC (No Terms)

Phone 1:

671-477-2724

Address:

120 Father Duenas Avenue Capital Plaza Suite 110
Hagatna, Guam
Guam 96910

Email Address:

david.john@ascpac.com

Quick Stats

Work Orders

Open 0

Invoiced 26

Closed 0

Void 3

Contacts

Contracts/Projects

Hourly Rates

Notes

Work Order

#		Customer Work Requested	Scheduled Date/Time	Technician	Status
W38316 View WO Open PDF	Remote	Ron Cruz Work Requested: set-up SFTP. Add to whitelist IPs 67.200.201.137, 12.39.118.121 and subnets 12.39.118.0/25, 67.200.201.130/28	03/19/2021 09:00 am	Pam Castilla	Invoiced Inv#: 029641
W37796 View WO Open PDF	Onsite	Ron Cruz Work Requested: Troubleshoot SonicWALL SSL VPN with SonicWALL Support.	09/14/2020 02:00 pm	Kevin Hsueh	Invoiced Inv#: 029288
W37767 View WO Open PDF	Remote	Ron Cruz Work Requested: Configure SonicWALL SSL VPN	09/03/2020 11:00 am	Kevin Hsueh	Invoiced Inv#: 029275
W37717 View WO Open PDF	Onsite	Ron Cruz Work Requested: Install Sentinel One AV on ASC Trust server. Activate SonicWALL VPN License.	08/14/2020 04:30 pm	Kevin Hsueh	Invoiced Inv#: 029231
W37690 View WO Open PDF	Onsite	Ron Cruz Work Requested: install antivirus	08/05/2020 01:30 pm	Elser Edward	Invoiced Inv#: 029208
W37660 View WO Open PDF	Onsite	Ron Cruz Work Requested: install antivirus	07/31/2020 03:30 pm	Elser Edward	Invoiced Inv#: 029200
W37490 View WO Open PDF	Onsite	Ron Cruz Work Requested: Troubleshoot ASC Server Backup issues.	06/09/2020 09:30 am	Kevin Hsueh	Invoiced Inv#: 029040
W37348 View WO Open PDF	Remote	Ron Cruz Work Requested: Unable to connect to SFTP4- 104.244.120.205	04/08/2020 09:00 am	Pam Castilla	Invoiced Inv#: 028914
W37339 View WO Open PDF	Remote	Ron Cruz Work Requested: Update key on 104.244.120.205 and upload new key on 216.194.163.7	03/31/2020 09:00 am	Pam Castilla	Invoiced Inv#: 028898
W37322 View WO Open PDF	Remote	Ron Cruz Work Requested: Add the below IP address to the whitelist for IP 192.249.125.28: 168.75.172.66 and 168.75.173.224	03/24/2020 09:30 am	Pam Castilla	Invoiced Inv#: 028874
W37278 View WO Open PDF	Remote	Ron Cruz Work Requested: New SFTP account setup	03/03/2020 11:30 am	Pam Castilla	Invoiced Inv#: 028833
W37271 View WO Open PDF	Remote	Ron Cruz Work Requested: New SFTP setup	02/28/2020 10:00 am	Pam Castilla	Invoiced Inv#: 028823
W37256 View WO Open PDF	Remote	Ron Cruz Work Requested: Add additional accepted list 209.87.119.40 and 41. And add new keys to 192.249.125.30	02/24/2020 04:00 pm	Chu Hsieh	Void
W37255 View WO Open PDF	Remote	Ron Cruz Work Requested: add new keys to SFTP IP 192.249.125.30 and allow the following IPs to the accepted list (209.87.119.40 and 209.87.119.41)	02/24/2020 04:30 pm	Pam Castilla	Invoiced Inv#: 028806
W37177 View WO Open PDF	Onsite	Ron Cruz Work Requested: Update Promethean ActivInspire software and settings, check lamp life of Promethean projector.	01/21/2020 03:00 pm	Jason Soliva	Invoiced Inv#: 028729
W36978 View WO Open PDF	Remote	Ron Cruz Work Requested: Set-up SFTP	10/30/2019 02:00 pm	Pam Castilla	Invoiced Inv#: 028517
W36809 View WO Open PDF	Remote	Ron Cruz Work Requested: Add the following IP Address (168.75.172.66- Test; and 168.75.173.224- Prod) to upload to the 192.249.125.28 address	08/30/2019 10:00 am	Pam Castilla	Invoiced Inv#: 028437
W36653 View WO Open PDF	Remote	Ron Cruz Work Requested: Install RDS CAL.	06/28/2019 09:00 am	Kevin Hsueh	Invoiced Inv#: 028268
W36587 View WO Open PDF	Onsite	Ron Cruz Work Requested: Deploy SEP to all servers and workstations.	06/12/2019 05:00 pm	Kevin Hsueh	Invoiced Inv#: 028202
W36478 View WO Open PDF	Onsite	Ron Cruz Work Requested: Troubleshoot QuickBooks	05/07/2019 01:30 pm	Kevin Hsueh	Invoiced Inv#: 028083
W36352 View WO Open PDF	Onsite	Ron Cruz Work Requested: Assist Ron Cruz to check SonicWALL firewall port settings.	03/28/2019 11:00 am	Kevin Hsueh	Invoiced Inv#: 027953
W36197 View WO Open PDF	Onsite	Ron Cruz Work Requested: Setup QuickBooks in multi user mode	02/12/2019 09:30 am	Kevin Hsueh	Invoiced Inv#: 027816
W36158 View WO Open PDF	Project Onsite	Ron Cruz Work Requested: Configure Secondary WAN on SonicWALL TZ400.	01/28/2019 02:00 pm	Kevin Hsueh	Invoiced Inv#: 027553
W35932 View WO Open PDF	Project Onsite	Ron Cruz Work Requested: Setup second isp on Sonicwall	11/16/2018 09:00 am	Kevin Hsueh	Invoiced Inv#: 027553
W35289 View WO Open PDF	Onsite	Ron Cruz Work Requested: Troubleshoot SonicWALL	05/22/2018 08:30 am	Kevin Hsueh	Invoiced Inv#: 027070
W35205 View WO Open PDF		Ron Cruz Work Requested: Configure SonicWALL Secondary WAN Interface.	05/01/2018 02:00 pm	Kevin Hsueh	Void
W35161 View WO Open PDF		Ron Cruz Work Requested: Gather firewall screenshots for ASC Auditors.	04/20/2018 09:30 am	Kevin Hsueh	Invoiced Inv#: 026992
W35055 View WO Open PDF		Ron Cruz Work Requested: Test	03/27/2018 03:00 pm	Pam Castilla	Void
W35026 View WO Open PDF		Ron Cruz Work Requested: Perform SonicWALL TZ400 firmware update Deliver 2 SonicWALL TZ300 (previously configured at DSI) to ASC.	03/22/2018 05:00 pm	Kevin Hsueh	Invoiced Inv#: 026780

Name	Email Address	Work Phone	Mobile Phone	Position
Allan Fejeran	allan.fejeran@asctrust.com	671-477-2724 ext 126
Angelli Garcia	angelli.garcia@asctrust.com	671-477-2724		Accounts Payable
Astrid Mallari	astrid.mallari@asctrust.com	671-477-2424 ext 116
Candy Okuhama	candy.okuhama@asctrust.com	671-479-5119	671-988-8911	President
Darian Sarusal	darian.sarusal@asctrust.com	671-477-2724 ext 134		Compliance Specialist
Donald Clark	don.clark@ascpac.com	671-477-2724		Chief Compliance Officer
Gabrielle LG Bamba	g.bamba@asctrust.com	671-479-5103	671-688-6110	Vice President - Client Services
Loida Battung	loida.battung@asctrust.com	671-479-5117
Peter Aguilar	service@asctrust.com	671-477-2724
Ron Cruz	ron.cruz@asctrust.com	671-477-2724 ext. 108	671-688-0500	Contributions Supervisor
Tessie Barcines	tessie.barcinas@asctrust.com	671-477-2724

Name	Charge Code	Rate ($)
After Hour Service 2026	DSIG.4080	220.00
ASC Trust - SonicWall TZ400 Configuration	ASC0.4007	0.00
Emergency Response 2026	DSIG.4079	300.00
SonicWall Install	ASC0.4006	0.00
Standard Service Hour Rate 2026	DSIG.4078	150.00
Warranty Service 2026	DSIG.4081	0.00

Created by: Jessica Limo | 11/11/2016 04:37 pm
Last Updated by: Jessica Limo | 03/09/2021 06:06 am