S
| # | Customer Work Requested |
Scheduled Date/Time | Technician | Status | |
|---|---|---|---|---|---|
|
W42502
|
Onsite |
Mary Rhodes
Work Requested: Troubleshoot various issues |
02/26/2026 09:00 am |
Kevin Hsueh |
Invoiced Inv#: 033333 |
|
W42294
|
Onsite |
Mary Rhodes
Work Requested: Troubleshoot various issues at GHRA |
10/27/2025 01:29 pm |
Kevin Hsueh |
Invoiced Inv#: 033152 |
|
W42265
|
Remote |
Mary Rhodes
Work Requested: Digital Signage Content - Create a homepage to display the events/programs or what is the purpose of the kiosk - Transfer all existing files into a 2024 subfolder - Create a 2025 subfolder replicating the 2024 Awards layout but update content with the links Katee provided for : - Golden Latte Award - HERO Award - Transfer all existing files under “Housekeeping Awards” into a 2024 subfolder - Create a 2025 subfolder replicating the layout but update content with the links Katee provided for : Housekeeping Awards - Create the files using the template of their digital signage - Upload created contents for 2025 to their virtubox account and push it on their digital signage |
10/06/2025 08:00 am |
Rico Littawa |
Invoiced Inv#: 033126 |
|
W42187
|
Onsite |
Mary Rhodes
Work Requested: Transferring files to Dropbox for cloud services from the public drive. Change out email profile for Dropbox. Troubleshoot Issues with settings on GHRA phone - icloud. Review adobe services because I signed up for five devices and would like to combine plans before renewing the expensive iCloud all apps service |
09/17/2025 09:00 am |
Kevin Hsueh |
Invoiced Inv#: 033055 |
|
W41829
|
Onsite |
Mary Rhodes
Work Requested: Check Mary Laptop |
04/15/2025 09:00 am |
Kevin Hsueh |
Invoiced Inv#: 032700 |
|
W41755
|
Onsite |
Mary Rhodes
Work Requested: Setup 2 new HP Laptops. Setup 1 new iPhone. |
02/28/2025 09:30 am |
Kevin Hsueh |
Invoiced Inv#: 032602 |
|
W41622
|
Onsite |
Mary Rhodes
Work Requested: Troubleshoot laptop and email issues. |
12/12/2024 09:30 am |
Kevin Hsueh |
Invoiced Inv#: 032459 |
|
W41518
|
Inhouse |
Mary Rhodes
Work Requested: Reformat MAC laptops |
10/15/2024 01:13 pm |
Kevin Hsueh |
Void |
|
W41486
|
Onsite |
Joanne Reyes
Work Requested: Relocate network equipment to new shelf. Install Joanne dual monitor mount. |
09/27/2024 02:00 pm |
Kevin Hsueh |
Invoiced Inv#: 032336 |
|
W41452
|
Remote |
Mary Rhodes
Work Requested: Content for the Housekeeping Gala |
09/06/2024 08:30 am |
Pam Castilla |
Invoiced Inv#: 032304 |
|
W41451
|
Onsite |
Mary Rhodes
Work Requested: Go over Housekeeping Gala content. Requested another training |
09/06/2024 03:00 pm |
Pam Castilla |
Invoiced Inv#: 032303 |
|
W41445
|
Onsite |
Mary Rhodes
Work Requested: Software Training - Digital Signage |
09/04/2024 10:00 am |
Pam Castilla |
Closed |
|
W41410
|
Onsite |
Mary Rhodes
Work Requested: Troubleshoot Joanne's laptop |
08/20/2024 09:04 am |
Kevin Hsueh |
Invoiced Inv#: 032345 |
|
W41394
|
Onsite |
Mary Rhodes
Work Requested: Run new network lines at GHRA new office location |
08/08/2024 02:00 pm |
Kevin Hsueh |
Invoiced Inv#: 032251 |
|
W41348
|
Inhouse |
Mary Rhodes
Work Requested: Software does not allow to save files onto MAC. Also cannot print. |
07/12/2024 11:09 am |
Kevin Hsueh |
Invoiced Inv#: 032225 |
|
W41321
|
Inhouse |
Mary Rhodes
Work Requested: laptop not opening to windows |
07/08/2024 12:33 pm |
Kevin Hsueh |
Invoiced Inv#: 032204 |
|
W41260
|
Onsite |
Mariah Natuel
Work Requested: Troubleshoot access to ghra.org |
06/07/2024 10:30 am |
Kevin Hsueh |
Invoiced Inv#: 032137 |
|
W41163
|
Onsite |
Mariah Natuel
Work Requested: Troubleshoot Printing Issues |
04/24/2024 09:00 am |
Kevin Hsueh |
Invoiced Inv#: 032026 |
|
W41089
|
Onsite |
Mary Rhodes
Work Requested: Troubleshoot access to WD NAS |
03/25/2024 10:00 pm |
Kevin Hsueh |
Void |
|
W40930
|
Onsite |
Mary Rhodes
Work Requested: Troubleshoot Mary's access to WD MyCloud Share Drives |
01/18/2024 09:30 am |
Kevin Hsueh |
Invoiced Inv#: 031814 |
|
W40852
|
Onsite |
Mary Rhodes
Work Requested: Troubleshoot WiFi Equipment |
12/11/2023 02:00 pm |
Kevin Hsueh |
Void |
|
W40515
|
Onsite |
Mary Rhodes
Work Requested: Troubleshoot GHRA Router/Network |
08/03/2023 09:00 am |
Kevin Hsueh |
Invoiced Inv#: 031482 |
|
W40474
|
Inhouse |
Mary Rhodes
Work Requested: Install batteries into two laptops. |
07/13/2023 11:31 am |
Kevin Hsueh |
Invoiced Inv#: 031312 |
|
W40082
|
Onsite |
Mary Rhodes
Work Requested: Troubleshoot Mary's Laptop |
02/03/2023 09:30 am |
Kevin Hsueh |
Invoiced Inv#: 031098 |
|
W39106
|
Onsite |
Mary Rhodes
Work Requested: Troubleshoot various issues. |
01/28/2022 09:30 am |
Kevin Hsueh |
Invoiced Inv#: 030390 |
|
W38380
|
Inhouse |
Mary Rhodes
Work Requested: Reprep Sony Laptop |
04/12/2021 02:00 pm |
Kevin Hsueh |
Invoiced Inv#: 029722 |
|
W38344
|
Inhouse |
Mary Rhodes
Work Requested: Troubleshoot laptop |
03/31/2021 04:50 pm |
Kevin Hsueh |
Invoiced Inv#: 029706 |
|
W37936
|
Onsite |
Mary Rhodes
Work Requested: Troubleshoot Various Issues. |
10/13/2020 01:30 pm |
Kevin Hsueh |
Invoiced Inv#: 029358 |
|
W37730
|
Remote |
Mary Rhodes
Work Requested: Troubleshoot Mary and GHRA laptop issues. |
08/19/2020 02:30 pm |
Kevin Hsueh |
Invoiced Inv#: 029241 |
|
W37283
|
Onsite |
Mary Rhodes
Work Requested: Setup workstations for 2 employees. |
03/06/2020 11:00 am |
Elser Edward |
Invoiced Inv#: 028842 |
|
W37117
|
Onsite |
Mary Rhodes
Work Requested: Troubleshoot Various Issues. |
12/16/2019 09:00 am |
Kevin Hsueh |
Invoiced Inv#: 028668 |
|
W36741
|
Onsite |
Mary Rhodes
Work Requested: Troubleshoot Workstation |
08/05/2019 02:30 pm |
Kevin Hsueh |
Invoiced Inv#: 028356 |
|
W36597
|
Onsite |
Mary Rhodes
Work Requested: Troubleshoot email issues on Mary's Mobile Phone. |
06/12/2019 02:00 pm |
Kevin Hsueh |
Invoiced Inv#: 028208 |
|
W35671
|
Inhouse |
Mary Rhodes
Work Requested: Troubleshoot computer booting issues. |
09/17/2018 04:00 pm |
Jordan Gimmen |
Invoiced Inv#: 027727 |
|
W35634
|
Inhouse |
Mary Rhodes
Work Requested: Troubleshoot laptop and archive emails.User is having problems with outlook where user will be kicked out of program when opening attachments. |
08/28/2018 04:58 pm |
Jordan Gimmen |
Invoiced Inv#: 027378 |
|
W35460
|
Onsite |
Jessica Quintanilla
Work Requested: Troubleshoot Jessica's outlook issue |
07/16/2018 09:30 am |
Kevin Hsueh |
Invoiced Inv#: 027217 |
|
W35310
|
Onsite |
Mary Rhodes
Work Requested: Reconfigure Network |
05/30/2018 02:00 pm |
Kevin Hsueh |
Invoiced Inv#: 027106 |
|
W35306
|
Inhouse |
Mary Rhodes
Work Requested: Transfer Data from Dell Laptop to Asus Laptop |
05/29/2018 10:00 am |
Kevin Hsueh |
Invoiced Inv#: 027096 |
|
W35301
|
Onsite |
Mary Rhodes
Work Requested: Troubleshoot network |
05/25/2018 09:30 am |
Kevin Hsueh |
Invoiced Inv#: 027094 |