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Department of Land Management
590 S. Marine Corps Drive ITC Building 
Tamuning ,  Guam 
United States 96931

Quick Stats

Contacts

Contracts/Projects

Hourly Rates

Notes

Notes

# Notes Date/Time Added Date/Time Modified

Work Order

# Customer
Work Requested
Scheduled Date/Time Technician Status
W40913
Onsite Kyle Meno
Work Requested:
Deliver and setup temporary 3CX Server.
01/10/2024
02:00 pm
Kevin Hsueh
Closed
W40507
Ref/PO#P236A04660
Onsite Kyle Meno
Work Requested:
Configure/Grant access to 3CX Phone System Management Console for: Kyle, Darline, and Sonny.
08/01/2023
02:00 pm
Kevin Hsueh
Closed
W39455
Onsite Darline Enaligo
Work Requested:
Refresher 3CX Phone System Admin Training
06/01/2022
02:00 pm
Kevin Hsueh
Invoiced
Inv#: 030651
W39387
Onsite Darline Enaligo
Work Requested:
Setup IP Phones. Troubleshoot various 3CX Issues.
05/18/2022
09:30 am
Kevin Hsueh
Invoiced
Inv#: 030613
W39371
Onsite Virginia Flores
Work Requested:
Deliver and setup new IP Phones. Troubleshoot various 3CX Issues.
05/12/2022
09:30 am
Charles Rafanan
Invoiced
Inv#: 030600
W39300
Onsite Virginia Flores
Work Requested:
Troubleshoot 3CX Phone System. Services down.
04/18/2022
02:00 pm
Kevin Hsueh
Invoiced
Inv#: 030535
W39256
Emergency
Onsite
Virginia Flores
Work Requested:
Emergency Request: unable to make outbound calls. extension to extension calls fine.
03/30/2022
03:00 pm
Kevin Hsueh
Invoiced
Inv#: 030516
W39124
Onsite Darline Enaligo
Work Requested:
Work with DLM to record new 3CX AA greetings. Configure call flow based on new 3CX AA greetings.
02/08/2022
09:30 am
Kevin Hsueh
Invoiced
Inv#: 030410
W39071
Onsite Virginia Flores
Work Requested:
Troubleshoot various 3CX issues
01/14/2022
09:30 am
Kevin Hsueh
Invoiced
Inv#: 030350
W38803
Onsite Virginia Flores
Work Requested:
Troubleshoot Various IP Phone Issues
09/30/2021
03:30 pm
Kevin Hsueh
Invoiced
Inv#: 030126
W38696
Ref/PO#P216A00517
Onsite Virginia Flores
Work Requested:
Troubleshoot various 3CX Phone System issues.
08/17/2021
10:00 am
Kevin Hsueh
Invoiced
Inv#: 030002
W36763
Onsite Henry Dela Cruz
Work Requested:
Troubleshoot IP Phone issues
08/14/2019
10:30 am
Kevin Hsueh
Invoiced
Inv#: 028372
W36737
Onsite Henry Dela Cruz
Work Requested:
Troubleshoot 3CX Phone System.
08/05/2019
09:30 am
Kevin Hsueh
Invoiced
Inv#: 028351
W36163
Emergency
Onsite
Henry Dela Cruz
Work Requested:
Troubleshoot 3CX
01/30/2019
10:00 am
Kevin Hsueh
Invoiced
Inv#: 027800
W35741
Onsite George Tydingco
Work Requested:
Upgrade 3CX to latest service pack
09/26/2018
03:00 pm
Jordan Gimmen
Invoiced
Inv#: 027443

Hourly Rates

Name Charge Code Rate ($)
3CX Presales GU 2024 DSIG.0169 0.00
After Hour Rate 2024 DSIG.4070 220.00
After Hour Rate 2025 DSIG.4075 220.00
Dept of Land Management - PO P236A04660 DOLM.3007 0.00
Emergency Response Rate 2024 DSIG.4071 300.00
Emergency Response Rate 2025 DSIG.4076 300.00
Standard Service Hour Rate 2024 DSIG.4069 150.00
Standard Service Hour Rate 2025 DSIG.4074 150.00
Warranty Support 2024 DSIG.4072 0.00
Warranty Support 2025 DSIG.4077 0.00

Contracts/Projects

Description Charge Code Month/Year Total Hours Total Hours Used Remaining Hours
3CX Presales GU 2024
DSIG.0169
Note: indicates as Active; indicates as Inactive; indicates as Shared Contract

Created by: Christopher Unsiog | 01/18/2018 03:22 pm
Last Updated by: Jessica Limo | 01/26/2018 09:49 am