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Express Business Service
P.O. Box 5632  
Hagatna,  Guam 
United States 96932

Quick Stats

Contacts

Contracts/Projects

Hourly Rates

Notes

Notes

# Notes Date/Time Added Date/Time Modified

Work Order

# Customer
Work Requested
Scheduled Date/Time Technician Status
W39937
Onsite John Santos
Work Requested:
Troubleshoot 3CX SBC
12/05/2022
04:00 pm
Kevin Hsueh
Closed
W39864
Remote Joyce Santos
Work Requested:
Update EBS Auto Attendant message
10/26/2022
02:00 pm
Kevin Hsueh
Closed
W39812
Onsite John Santos
Work Requested:
Troubleshoot IP Phones. IP Phones not registered.
10/05/2022
02:30 pm
Kevin Hsueh
Closed
W39431
Onsite John Santos
Work Requested:
Re-provision IP Phone
05/26/2022
03:57 pm
Charles Rafanan
Closed
W39261
Onsite John Santos
Work Requested:
Troubleshoot 3CX SBC
04/01/2022
04:00 pm
Kevin Hsueh
Closed
W38874
Onsite John Santos
Work Requested:
Troubleshoot 3CX SBC. SBC down.
11/03/2021
01:30 pm
Kevin Hsueh
Closed
W38339
Remote Joyce Santos
Work Requested:
Record new AA message and implement.
03/30/2021
01:30 pm
Kevin Hsueh
Invoiced
Inv#: 029698
W37751
Onsite John Santos
Work Requested:
EBS cabling for new office.
08/28/2020
10:30 am
Kevin Hsueh
Closed
W37424
Onsite John Santos
Work Requested:
Check 3CX SBC at Pink Diamond Store.
05/19/2020
10:00 am
Kevin Hsueh
Closed
W36535
Onsite Joyce Santos
Work Requested:
Troubleshoot IP Phone
05/28/2019
10:00 am
Kevin Hsueh
Invoiced
Inv#: 028164
W36476
Onsite Joyce Santos
Work Requested:
Setup IP Phone at Pink Diamond.
05/07/2019
09:30 am
Kevin Hsueh
Invoiced
Inv#: 028081
W36475
Inhouse Joyce Santos
Work Requested:
Setup 3CX SBC for Pink Diamond
05/06/2019
03:30 pm
Kevin Hsueh
Closed
W36162
Onsite Joyce Santos
Work Requested:
Troubleshoot IP Phone at Pink Diamond location.
01/30/2019
09:00 am
Kevin Hsueh
Invoiced
Inv#: 027799
W36035
Onsite Joyce Santos
Work Requested:
Troubleshoot 3CX Issues.
12/14/2018
11:00 am
Kevin Hsueh
Invoiced
Inv#: 027667
W35490
Project
Onsite
Joyce Santos
Work Requested:
Troubleshoot IP Phone
07/24/2018
09:30 am
Kevin Hsueh
Void
W35372
Project
Onsite
Joyce Santos
Work Requested:
Work with GTA to port 633-4327 to DSI PRI. Confirm EBS call flow once number is ported.
06/19/2018
12:00 pm
Kevin Hsueh
Invoiced
Inv#: 027099
W35368
Project
Inhouse
Joyce Santos
Work Requested:
Record Digital AA and implement call flow.
06/18/2018
02:00 pm
Kevin Hsueh
Invoiced
Inv#: 027099
W35327
Project
Onsite
Joyce Santos
Work Requested:
Deploy 3CX SBC and IP Phones
06/01/2018
02:00 pm
Kevin Hsueh
Invoiced
Inv#: 027099
W35321
Project
Onsite
Joyce Santos
Work Requested:
Deliver and deploy 3CX SBC and IP Phones
05/31/2018
02:00 pm
Kevin Hsueh
Void
W35307
Project
Inhouse
Joyce Santos
Work Requested:
Setup 3CX SBC and 4 IP Phones. Setup 3CX Call Flow and Extension Settings.
05/29/2018
01:00 pm
Kevin Hsueh
Invoiced
Inv#: 027099

Contacts

Name Email Address Work Phone Mobile Phone Position
John Santos jsantos@ebsllc-global.com 671-633-4327 ext. 503
Joyce Santos jdcs@comit-global.com 671-633-4327 619-608-9058 President

Note: indicates as Primary Contact    indicates as Authorized Contact

Hourly Rates

Name Charge Code Rate ($)
3CX Hosted Services DSIG.3001 0.00
3CX Project EBS0.3001 0.00
After Hour Service 2026 DSIG.4080 220.00
EBS - Cabling Project EBS0.4002 0.00
Emergency Response 2026 DSIG.4079 300.00
Standard Service Hour Rate 2026 DSIG.4078 150.00
Warranty Service 2026 DSIG.4081 0.00

Contracts/Projects

Description Charge Code Month/Year Total Hours Total Hours Used Remaining Hours
Note: indicates as Active; indicates as Inactive; indicates as Shared Contract

Created by: Jessica Limo | 01/25/2018 05:13 pm