DSI WebApp

Hi,

New Customer New Work Order

Type in the Company Name (or any part of the Company Name) and then select from the possible choices based on the text you've entered.

Company:

Pretzelmaker (No Terms)

Phone 1:

1-671-633-6698

Address:

Broke Da Mouth, Inc. P.O. Box GK
Hagatna, Guam
Guam 96932

Email Address:

pretzelmakerguam@gmail.com

Quick Stats

Work Orders

Open 1

Invoiced 11

Closed 6

Void 1

Contacts

Contracts/Projects

Hourly Rates

Notes

Work Order

#		Customer Work Requested	Scheduled Date/Time	Technician	Status
W42677 View WO Open PDF	Service Contract Onsite	Chuck Williams Work Requested: Troubleshoot Pretzelmaker Mall network issues	05/27/2026 09:00 am	Kevin Hsueh	Submitted for Invoicing
W40793 View WO Open PDF	Service Contract Onsite	Roxanne Simpkin-Williams Work Requested: troubleshoot systems	11/15/2023 09:43 am	Kevin Hsueh	Closed
W38457 View WO Open PDF	Service Contract Onsite	Roxanne Simpkin-Williams Work Requested: Troubleshoot POS issue at Mall location.	05/10/2021 10:00 am	Kevin Hsueh	Closed
W37214 View WO Open PDF	Service Contract Onsite	Roxanne Simpkin-Williams Work Requested: Troubleshoot workstation and scanner.	02/06/2020 01:30 pm	Kevin Hsueh	Closed
W36528 View WO Open PDF	Service Contract Onsite	Roxanne Simpkin-Williams Work Requested: Deliver and setup Lenovo Workstation.	05/23/2019 09:30 am	Kevin Hsueh	Invoiced Inv#: 028138
W36525 View WO Open PDF	Service Contract Onsite	Roxanne Simpkin-Williams Work Requested: open firewall ports for nvr	05/22/2019 11:00 am	Kevin Hsueh	Invoiced Inv#: 028135
W36473 View WO Open PDF	Service Contract Inhouse	Roxanne Simpkin-Williams Work Requested: Setup Lenovo ThinkCentre M710q	05/06/2019 03:00 pm	Kevin Hsueh	Closed
W36460 View WO Open PDF	Onsite	Roxanne Simpkin-Williams Work Requested: troubleshoot network issues	05/01/2019 09:00 am	Kevin Hsueh	Closed
W36379 View WO Open PDF	Project Onsite	Roxanne Simpkin-Williams Work Requested: cabling project	04/04/2019 09:00 am	Kevin Hsueh	Invoiced Inv#: 027770
W36301 View WO Open PDF	Service Contract Onsite	Roxanne Simpkin-Williams Work Requested: Troubleshoot treatware app	03/15/2019 12:00 pm	Kevin Hsueh	Void
W36284 View WO Open PDF	Service Contract Onsite	Roxanne Simpkin-Williams Work Requested: Troubleshoot treatware mobile app	03/12/2019 08:30 am	Kevin Hsueh	Invoiced Inv#: 027879
W36267 View WO Open PDF	Service Contract Onsite	Roxanne Simpkin-Williams Work Requested: Troubleshoot Pretzelmaker Mobile App.	03/07/2019 09:00 am	Kevin Hsueh	Closed
W36244 View WO Open PDF	Service Contract Onsite	Roxanne Simpkin-Williams Work Requested: Troubleshoot Pretzelmaker customer loyalty app	02/28/2019 09:00 am	Kevin Hsueh	Invoiced Inv#: 027863
W36058 View WO Open PDF	Service Contract Onsite	Roxanne Simpkin-Williams Work Requested: Setup workstations at Pretzelmaker new office.	12/21/2018 09:00 am	Kevin Hsueh	Invoiced Inv#: 027599
W35916 View WO Open PDF	Service Contract Onsite	Roxanne Simpkin-Williams Work Requested: Troubleshoot POS Cash Drawer	11/12/2018 10:30 am	Kevin Hsueh	Invoiced Inv#: 027509
W35902 View WO Open PDF	Service Contract Onsite	Roxanne Simpkin-Williams Work Requested: Install new POS Workstation.	11/08/2018 08:30 am	Kevin Hsueh	Invoiced Inv#: 027509
W35841 View WO Open PDF	Service Contract Onsite	Roxanne Simpkin-Williams Work Requested: Troubleshoot POS.	10/26/2018 11:30 am	Kevin Hsueh	Invoiced Inv#: 027419
W35138 View WO Open PDF	Service Contract	Roxanne Simpkin-Williams Work Requested: Reterminate or re-run cable CCTV BNC connectors	04/17/2018 09:30 am	Jordan Gimmen	Invoiced Inv#: 026979
W35127 View WO Open PDF		Roxanne Simpkin-Williams Work Requested: Troubleshoot CCTV	04/13/2018 02:00 pm	Jordan Gimmen	Invoiced Inv#: 026976

Hourly Rates

Name	Charge Code	Rate ($)
Additional Hour (SERVICE CONTRACT)	GMP0.6015	110.00
After Hour Service 2026	DSIG.4080	220.00
After Hour Service Charge (SERVICE CONTRACT)	GMP0.6015	165.00
Emergency Response 2026	DSIG.4079	300.00
Guam Memorial Park - Service Contract (03/01/25 - 02/28/26)	GMP0.6015	0.00
Pretzelmaker - Upper Tumon Office Network Project	PTZL.4001	0.00
Standard Service Hour Rate 2026	DSIG.4078	150.00
Warranty Service 2026	DSIG.4081	0.00

Contracts/Projects

	Description	Charge Code	Month/Year	Total Hours	Total Hours Used	Remaining Hours
	Guam Memorial Park - Service Contract (03/01/25 - 02/28/26)	GMP0.6015	Month	4	0	4

Note: indicates as Active; indicates as Inactive; indicates as Shared Contract

Created by: Jessica Limo | 03/14/2018 05:35 pm
Last Updated by: Jessica Limo | 03/26/2026 03:36 pm