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W35083   Invoiced

Morrico Equipment
Michelle Bordallo (1-671-649-1946)
04/05/2018, 09:30 am   
Onsite
Service Contract
ME00.6008: Morrico Equipment - Service Contract 2018
Service Contract [TOTAL ANNUAL HOURS: 2]
2
1
Jordan Gimmen
No
026895

Work Requested

Remote Service: Troubleshoot EBS server - EBS application running slowly for users
Work Requested by:

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Work Completed Technician Check-in Check-out Actual Hrs
1 Remotely logged in and noted MESRV12 server running slowly. Noted csrss.exe process using most of CPU processing power. csrss.exe is a system service to run background OS tasks and cannot be ended without affecting OS. Server to be restarted later today. Confirmed no obvious issues with EBS servers. Will follow up with users after server restart. Jordan Gimmen
04/05/2018 09:13 am 04/05/2018 10:07 am 00:54

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 12

Date/Time Comment Tech
04/05/2018 04:23 pm Updated status to Invoiced/Closed Jessica L.
04/05/2018 02:54 pm Updated status to Submitted for Invoicing Chu H.
04/05/2018 02:54 pm Approved. Chu H.
04/05/2018 02:51 pm Updated status to Pending Approval Jordan G.
04/05/2018 02:51 pm Service Completed Jordan G.
04/05/2018 10:10 am Check-out 04/05/2018 10:07 am Jordan G.
04/05/2018 10:10 am Updated status to Service Completed Jordan G.
04/05/2018 09:13 am Arrived 04/05/2018 09:13 am Jordan G.
04/05/2018 09:13 am Check-in 04/05/2018 09:13 am Jordan G.
04/05/2018 09:11 am Updated status to Scheduled Jordan G.
04/05/2018 09:11 am Assigned: Jordan Gimmen Jordan G.
04/05/2018 09:11 am Created workorder. Jordan G.

Attachments 1

Filename
W35083