DSI WebApp

W35103 Invoiced

Customer/Point of Contact:

Morrico Equipment
Alma Dimla (1-671-649-1946)

Scheduled Date/Time:

04/09/2018, 11:00 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

ME00.6008: Morrico Equipment - Service Contract 2018

Rates:

Additional Hour (SERVICE CONTRACT) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Jordan Gimmen

Customer Signature:

Yes

Print Name:

Alma Dimla

Date Signed:

04/09/2018

Invoice Number:

026944

Work Requested

Troubleshoot network access

Work Requested by:

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Restarted server and confirmed all network access now okay. Advised Torgun that slowdowns are caused by employees using Southware. Will work with Torgun and Alma on how to resolve issue. Imported Torgun's contacts into Outlook. Also replaced cord for Torgun's IP phone as phone was restarting continually. Removed McAfee Scan from Torgun's PC as it already has AVG installed.	Jordan Gimmen	04/09/2018 10:35 am	04/09/2018 12:23 pm	01:48

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 19

Date/Time	Comment	Tech
04/10/2018 12:18 pm	Updated status to Invoiced/Closed	Jessica L.
04/10/2018 10:27 am	Updated status to Submitted for Invoicing	Chu H.
04/10/2018 10:27 am	Approved.	Chu H.
04/10/2018 09:22 am	Updated status to Pending Approval	Jordan G.
04/09/2018 05:16 pm	Updated status to Service Completed	Jordan G.
04/09/2018 05:16 pm	Rates modified to Additional Hour (SERVICE CONTRACT) -$76.00	Jordan G.
04/09/2018 02:41 pm	Updated status to Pending Update	Chu H.
04/09/2018 02:41 pm	Change to additional service contract hours.	Chu H.
04/09/2018 02:41 pm	Rejected.	Chu H.
04/09/2018 12:29 pm	Updated status to Pending Approval	Jordan G.
04/09/2018 12:28 pm	Updated status to Pending Signature	Jordan G.
04/09/2018 12:28 pm	Service Completed	Jordan G.
04/09/2018 12:27 pm	Check-out 04/09/2018 12:23 pm	Jordan G.
04/09/2018 12:27 pm	Updated status to Service Completed	Jordan G.
04/09/2018 12:22 pm	Arrived 04/09/2018 10:45 am	Jordan G.
04/09/2018 12:21 pm	Check-in 04/09/2018 10:35 am	Jordan G.
04/09/2018 10:37 am	Updated status to Scheduled	Jordan G.
04/09/2018 10:37 am	Assigned: Jordan Gimmen	Jordan G.
04/09/2018 10:37 am	Created workorder.	Jordan G.

Attachments 1

Filename
W35103