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W35142   Invoiced

Morrico Equipment
Michelle Bordallo (1-671-649-1946)
04/17/2018, 10:00 am   
Inhouse
Service Contract
ME00.6008: Morrico Equipment - Service Contract 2018
Additional Hour (SERVICE CONTRACT) [TOTAL ANNUAL HOURS: 2]
2
1
Jason Soliva
No
026980

Work Requested

Troubleshoot. Customer Michelle Bordallo said she has spoken with Chu.
Work Requested by:

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Work Completed Technician Check-in Check-out Actual Hrs
1 Laptop screen does not show backlight. Port replicator not powering on. Notice white powder residue on USB port. Open up laptop and found evidence of corrosion. Replacement of system board will cost about $800-900. After reassembling the laptop it now boots but still display is not showing with backlighting. System board will need to be replaced. Michelle will purchase a Mini-HDMI to DVI cable. Will see if we can make it work as an desktop for the mean time. Chu Hsieh
04/17/2018 11:15 am 04/17/2018 12:15 pm 01:00

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 16

Date/Time Comment Tech
04/27/2018 12:43 pm Updated status to Invoiced/Closed Jessica L.
04/17/2018 04:53 pm Updated status to Submitted for Invoicing Chu H.
04/17/2018 04:53 pm Approved. Chu H.
04/17/2018 04:52 pm Updated status to Pending Approval Chu H.
04/17/2018 04:52 pm Service Completed Chu H.
04/17/2018 04:51 pm Modified workorder. Chu H.
04/17/2018 04:51 pm Service Type modified to Service Contract Chu H.
04/17/2018 04:33 pm Modified workorder. Chu H.
04/17/2018 04:33 pm Updated status to Service Completed Chu H.
04/17/2018 04:33 pm Rates modified to Additional Hour (SERVICE CONTRACT) -$76.00 Chu H.
04/17/2018 12:30 pm Check-out 04/17/2018 12:15 pm Chu H.
04/17/2018 12:30 pm Updated status to In Progress Chu H.
04/17/2018 11:25 am Check-in 04/17/2018 11:15 am Chu H.
04/17/2018 10:03 am Updated status to Pending Schedule Jason S.
04/17/2018 10:03 am Assigned: Chu Hsieh Jason S.
04/17/2018 10:03 am Created workorder. Jason S.