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W35757   Invoiced

Morrico Equipment
Michelle Bordallo (1-671-649-1946)
10/02/2018, 03:30 pm   
Onsite
Service Contract
ME00.6008: Morrico Equipment - Service Contract 2018
Service Contract [TOTAL ANNUAL HOURS: 2]
2
1
Kevin Hsueh
Yes
Heath
10/02/2018
027428

Work Requested

Troubleshoot VPN Access.
Work Requested by:

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Work Completed Technician Check-in Check-out Actual Hrs
1 Verified VPN is operational on tech laptops. Mesrv is accessible. Test syncing with ebs and it fails. Modify host file and create new entry for ebs server. Test syncing and ebs starts to sync successfully. However, syncing times out at 25% progress. Dsi will email david at ebs for next steps. Check and confirm mesrv backup is successful. Tape does not eject. Server will be restarted by Michelle to eject the tape. Kevin Hsueh
10/02/2018 03:22 pm 10/02/2018 04:20 pm 00:58

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 14

Date/Time Comment Tech
10/02/2018 05:51 pm Updated status to Invoiced/Closed Jessica L.
10/02/2018 05:16 pm Updated status to Submitted for Invoicing Chu H.
10/02/2018 05:16 pm Approved. Chu H.
10/02/2018 04:38 pm Updated status to Pending Approval Kevin H.
10/02/2018 04:38 pm Service Completed Kevin H.
10/02/2018 08:37 am Updated billable hours to: 01:00 Kevin H.
10/02/2018 04:35 pm Check-out 10/02/2018 04:20 pm Kevin H.
10/02/2018 04:35 pm Updated status to Service Completed Kevin H.
10/02/2018 04:33 pm Arrived 10/02/2018 03:30 pm Kevin H.
10/02/2018 04:23 pm Customer Signature Posted Kevin H.
10/02/2018 03:22 pm Check-in 10/02/2018 03:22 pm Kevin H.
10/02/2018 02:46 pm Updated status to Scheduled Kevin H.
10/02/2018 02:46 pm Assigned: Kevin Hsueh Kevin H.
10/02/2018 02:46 pm Created workorder. Kevin H.

Attachments 1

Filename
W35757