S
| Item | Serial Number | Notes |
|---|
| Work Completed | Technician | Check-in | Check-out | Actual Hrs | |
|---|---|---|---|---|---|
| 1 | Unable to connect to Morrico VPN on Allan's PC. Notice problem with web services on MESRV12 (unable to restart services). Had Michelle restart server. Recreate VPN profile on Allan's laptop. Confirm able to connect via VPN and access Exchange server. Allan report unable to perform backup. External USB HDD running out of disk space. Allan will purchase a 2TB USB HDD and schedule time to setup backup |
Chu Hsieh |
10/29/2018 01:15 pm | 10/29/2018 03:15 pm | 02:00 |
| Item | Serial Number | Condition | Qty | Price | Amount | |
|---|---|---|---|---|---|---|
| TOTAL ($) | 0.00 | |||||
| Date/Time | Comment | Tech |
|---|---|---|
| 10/29/2018 04:01 pm | Updated status to Invoiced/Closed | Jessica L. |
| 10/29/2018 03:08 pm | Updated status to Submitted for Invoicing | Chu H. |
| 10/29/2018 03:08 pm | Approved. | Chu H. |
| 10/29/2018 03:06 pm | No Signature: Remote Service | Chu H. |
| 10/29/2018 03:06 pm | Updated status to Pending Approval | Chu H. |
| 10/29/2018 03:06 pm | Service Completed | Chu H. |
| 10/29/2018 06:05 am | Updated billable hours to: 02:00 | Chu H. |
| 10/29/2018 03:05 pm | Check-out 10/29/2018 03:15 pm | Chu H. |
| 10/29/2018 03:05 pm | Updated status to Service Completed | Chu H. |
| 10/29/2018 02:03 pm | Arrived 10/29/2018 01:15 pm | Chu H. |
| 10/29/2018 02:02 pm | Check-in 10/29/2018 01:15 pm | Chu H. |
| 10/29/2018 02:02 pm | [REMOTE SERVICE] Allan Morrison | Chu H. |
| 10/29/2018 02:02 pm | Updated status to Scheduled | Chu H. |
| 10/29/2018 02:02 pm | Assigned: Chu Hsieh | Chu H. |
| 10/29/2018 02:02 pm | Created workorder. | Chu H. |
| Filename | |
|---|---|
| W35855 | |