DSI WebApp

W35883 Invoiced

Customer/Point of Contact:

Morrico Equipment
Michelle Bordallo (1-671-649-1946)

Scheduled Date/Time:

11/05/2018, 11:30 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

ME00.6008: Morrico Equipment - Service Contract 2018

Rates:

Service Contract [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Michelle

Date Signed:

11/05/2018

Invoice Number:

027518

Work Requested

Troubleshoot Kronos Printing Issues.

Work Requested by:

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Kronos server is out of disk space. Attempt to remove old temp files but still no disk space. Kronos server has a 10GB HDD installed. Printing errors result from no disk space. Show michelle how to export Kronos reports to MESRV12 and print from another workstation. Suggested to Michelle to have DSI perform service to move Kronos to a new workstation with more HDD space.	Kevin Hsueh	11/05/2018 11:21 am	11/05/2018 12:14 pm	00:53

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
11/05/2018 02:25 pm	Updated status to Invoiced/Closed	Jessica L.
11/05/2018 12:59 pm	Updated status to Submitted for Invoicing	Chu H.
11/05/2018 12:59 pm	Approved.	Chu H.
11/05/2018 12:17 pm	Updated status to Pending Approval	Kevin H.
11/05/2018 12:17 pm	Service Completed	Kevin H.
11/05/2018 03:16 am	Updated billable hours to: 01:00	Kevin H.
11/05/2018 12:16 pm	Check-out 11/05/2018 12:14 pm	Kevin H.
11/05/2018 12:16 pm	Updated status to Service Completed	Kevin H.
11/05/2018 12:12 pm	Customer Signature Posted	Kevin H.
11/05/2018 11:26 am	Arrived 11/05/2018 11:26 am	Kevin H.
11/05/2018 11:21 am	Check-in 11/05/2018 11:21 am	Kevin H.
11/05/2018 11:19 am	Updated status to Scheduled	Kevin H.
11/05/2018 11:19 am	Assigned: Kevin Hsueh	Kevin H.
11/05/2018 11:19 am	Created workorder.	Kevin H.

Attachments 1

Filename
W35883