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Customer/Point of Contact:

Morrico Equipment
Alma Dimla (1-671-649-1946)

Scheduled Date/Time:

03/04/2019, 03:00 pm

Service Type:

Onsite

Charge Type:

Urgent/Emergency

Charge Code:

ME00.6009: Morrico Equipment - Service Contract 2019

Rates:

Morrico Equipment - Service Contract 2019 [TOTAL MONTHLY HOURS: 4]

Remaining Hours:

0

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Chu Hsieh

Customer Signature:

Yes

Print Name:

Alma Dimla

Date Signed:

03/04/2019

Alma unable to open Outlook. Mailbox size exceeds the 20GB limit of Outlook 2007.

Work Requested by:

	Item	Serial Number	Notes

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Alma's Exchange Mailbox is 35GB in size maximum Outlook 2007 mailbox is 20GB. Archive server all email older than 2017. Show Alma how to set back cache mode. Remove Heath's email forwarding to Ops@.	Chu Hsieh	03/04/2019 03:05 pm	03/04/2019 03:50 pm	00:45

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Date/Time	Comment	Tech
03/04/2019 04:11 pm	Updated status to Closed	Jessica L.
03/04/2019 03:47 pm	Updated status to Submitted for Invoicing	Chu H.
03/04/2019 03:47 pm	Approved.	Chu H.
03/04/2019 03:47 pm	Updated status to Pending Approval	Chu H.
03/04/2019 03:47 pm	Service Completed	Chu H.
03/04/2019 06:46 am	Updated billable hours to: 01:00	Chu H.
03/04/2019 03:45 pm	Customer Signature Posted	Chu H.
03/04/2019 03:45 pm	Check-out 03/04/2019 03:50 pm	Chu H.
03/04/2019 03:45 pm	Updated status to Service Completed	Chu H.
03/04/2019 03:14 pm	Arrived 03/04/2019 03:13 pm	Chu H.
03/04/2019 03:05 pm	Check-in 03/04/2019 03:05 pm	Chu H.
03/04/2019 02:00 pm	Updated status to Scheduled	Chu H.
03/04/2019 02:00 pm	Assigned: Chu Hsieh	Chu H.
03/04/2019 02:00 pm	Created workorder.	Chu H.

Filename
W36251