DSI WebApp

Customer/Point of Contact:

Morrico Equipment
Michelle Bordallo (1-671-649-1946)

Scheduled Date/Time:

04/19/2019, 09:30 am

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

ME00.6009: Morrico Equipment - Service Contract 2019

Rates:

Additional Hour (SERVICE CONTRACT) [TOTAL MONTHLY HOURS: 4]

Remaining Hours:

0

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Chu Hsieh

Customer Signature:

No

Print Name:

Date Signed:

Invoice Number:

028029

Michelle reported that Ross is in South Africa and unable to access Exchange server

Work Requested by:

	Item	Serial Number	Notes

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Remote into Morrico network and unblock South Africa on Geo-IP filtering on SonicWall. Write out instruction for Michelle future reference.	Chu Hsieh	04/19/2019 09:30 am	04/19/2019 10:00 am	00:30

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Date/Time	Comment	Tech
04/19/2019 03:03 pm	Updated status to Invoiced	Jessica L.
04/19/2019 02:43 pm	Updated status to Submitted for Invoicing	Chu H.
04/19/2019 02:43 pm	Approved.	Chu H.
04/19/2019 11:49 am	No Signature: remote	Chu H.
04/19/2019 11:49 am	Updated status to Pending Approval	Chu H.
04/19/2019 11:49 am	Service Completed	Chu H.
04/19/2019 03:01 am	Updated billable hours to: 01.00	Chu H.
04/19/2019 10:59 am	Check-out 04/19/2019 10:00 am	Chu H.
04/19/2019 10:59 am	Updated status to Service Completed	Chu H.
04/19/2019 10:57 am	Check-in 04/19/2019 09:30 am	Chu H.
04/19/2019 10:56 am	Updated status to Scheduled	Chu H.
04/19/2019 10:56 am	Assigned: Chu Hsieh	Chu H.
04/19/2019 10:56 am	Created workorder.	Chu H.

Filename
W36432