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W36526   Invoiced

05/22/2019, 02:00 pm   
Onsite
Service Contract
ME00.6009: Morrico Equipment - Service Contract 2019
Additional Hour (SERVICE CONTRACT) [TOTAL MONTHLY HOURS: 4]
0
2
Kevin Hsueh
Yes
Rene Molinos
05/22/2019
028136

Work Requested

Troubleshoot Various Issues.
Work Requested by:

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Work Completed Technician Check-in Check-out Actual Hrs
1 Troubleshoot 3CX presence information that is not displaying properly on 3CX client app. noted 3CX media server service was not starting properly. restart service and confirmed presence information now displays properly. setup 1 new IP phone for Sayler and 1 new conference IP phone in conference room. performed test calls successfully. Confirmed Darlene's profile account is still active. reset password and provided to Rene via email. Kevin Hsueh
05/22/2019 01:30 pm 05/22/2019 02:55 pm 01:25

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 14

Date/Time Comment Tech
05/24/2019 02:21 pm Updated status to Invoiced Jessica L.
05/24/2019 01:23 pm Updated status to Submitted for Invoicing Chu H.
05/24/2019 01:23 pm Approved. Chu H.
05/22/2019 03:00 pm Updated status to Pending Approval Kevin H.
05/22/2019 03:00 pm Service Completed Kevin H.
05/22/2019 06:59 am Updated billable hours to: 02.00 Kevin H.
05/22/2019 02:56 pm Check-out 05/22/2019 02:55 pm Kevin H.
05/22/2019 02:56 pm Updated status to Service Completed Kevin H.
05/22/2019 02:49 pm Customer Signature Posted Kevin H.
05/22/2019 01:45 pm Arrived 05/22/2019 01:45 pm Kevin H.
05/22/2019 01:30 pm Check-in 05/22/2019 01:30 pm Kevin H.
05/22/2019 12:04 pm Updated status to Scheduled Kevin H.
05/22/2019 12:04 pm Assigned: Kevin Hsueh Kevin H.
05/22/2019 12:04 pm Created workorder. Kevin H.

Attachments 1

Filename
W36526