DSI WebApp

Customer/Point of Contact:

Morrico Equipment
Rene Molinos (671-649-1946)

Scheduled Date/Time:

06/03/2019, 10:30 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

ME00.6009: Morrico Equipment - Service Contract 2019

Rates:

Morrico Equipment - Service Contract 2019 [TOTAL MONTHLY HOURS: 4]

Remaining Hours:

0

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

James San Nicolas

Date Signed:

06/03/2019

Troubleshoot MiFi Issue

Work Requested by:

	Item	Serial Number	Notes

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Meet Morrico Driver at Piti Fuel Farm to test syncing of EBS over MiFi. Tested with 2 MiFi devices (MiFi2 and MiFi4) and noted unable to connect to Internet or VPN. test with DSI mobile hotspot and confirmed laptop and connect to internet and VPN. test syncing of EBS successful on DSI mobile hotspot. issue is with Morrico MiFi devices from GTA. Morrico to contact GTA to resolve.	Kevin Hsueh	06/03/2019 10:35 am	06/03/2019 11:43 am	01:08

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Date/Time	Comment	Tech
06/04/2019 10:42 am	Updated status to Closed	Jessica L.
06/03/2019 06:50 pm	Updated status to Submitted for Invoicing	Chu H.
06/03/2019 06:50 pm	Approved.	Chu H.
06/03/2019 11:47 am	Updated status to Pending Approval	Kevin H.
06/03/2019 11:47 am	Service Completed	Kevin H.
06/03/2019 03:46 am	Updated billable hours to: 02.00	Kevin H.
06/03/2019 11:45 am	Check-out 06/03/2019 11:43 am	Kevin H.
06/03/2019 11:45 am	Updated status to Service Completed	Kevin H.
06/03/2019 11:42 am	Customer Signature Posted	Kevin H.
06/03/2019 10:41 am	Arrived 06/03/2019 10:40 am	Kevin H.
06/03/2019 10:35 am	Check-in 06/03/2019 10:35 am	Kevin H.
06/03/2019 10:16 am	Updated status to Scheduled	Kevin H.
06/03/2019 10:16 am	Assigned: Kevin Hsueh	Kevin H.
06/03/2019 10:16 am	Created workorder.	Kevin H.

Filename
W36556